ProcureCon Indirect 2009 is the One-Stop-Shop for all the latest indirect procurement and sourcing trends

OUTSOURCING FOCUS DAY

Monday 27 April 2009

Using Outsourcing As A Strategic Business Tool and Internally and Externally Managing The Process

This focus day provides you with insight on practical tools and processes to accurately use outsourcing as a strategic business tool. You will get a deeper understanding of the fundamentals of outsourcing principles and how you can merry these with your business agenda. This focus day will help you:

Strategically decide whether or not to outsource; which categories and when
Mitigate cost and uncalculated risk
Strategically use procurement expertise
Identify ROI
Ensure, measure and communicate success
Manage and effectively communicate transition and change internally

This focus day will answer your most pressing questions on outsourcing:

How do I know I’m getting value for money?
Why can’t we do it internally?
Why do we need someone else to put technology and systems in place?
What benefits will outsourcing bring?
What happens if we lose control?
Doesn’t outsourcing create additional cost?
How do we measure the benefits?
How will an outsource provider understand the complexity of our business?
What is the real agenda of these providers and are there enough of them with the right expertise?
Won’t a partial outsource crate conflict with my existing team?

7:30	Coffee & Registration
08:00	Chairman’s Opening Address
08:15	Clearly Identifying What and When to Outsource to Capitalise on Market Opportunities European trends in outsourcing: What categories are being outsourced by which companies? Key procedures to follow and strategies to adopt to achieve a record of success Measuring and reporting on savings, performance and compliance Tracking savings captured and value added in the outsourcing of categories such as logistics, facilities management, marketing Assessing the tools available for performance measurement and capturing savings Rachael Stormonth, Research Director, Nelson Hall
08:45	Discovering The Newest Indirect Categories That Can Be Outsourced To Gain Recognition for Outsourcing Best Practice – Developing New Ways of Streamlining Your Business Real life success and failure stories of outsourced categories to ensure you take the right first step into outsourcing Benefits of the latest strategies that have a proven track record of success that your company can adopt Understanding competition in the marketplace so you can easily identify the opportunities to rise above the crowd What to expect from the new categories that can be outsourced for the next few years Top five tips to get the best deals when outsourcing new categories Best practice of handling vendors and contract management Andrew Vaughan, Group Procurement Director, BAXI
09:25	Case Study: Communicating Change and Getting Buy – In From Internal Stakeholders - How Does Outsourcing Change The Role of CPO? Managing compliance and internal stakeholder relationships in the outsourcing process to ensure smooth transition Is the current economic climate a strong argument to justify outsourcing as a tool for lowering costs and protecting jobs? Planning for success in building an effective relationship with the stakeholders Tactical examples of effective compliance management to embrace the change in dynamics and deliver what you and the stakeholders want Does your level of involvement require micro-management to ensure the successful alignment of outsourcing with business strategies and plans? Rafeh Massood, Chief Procurement Officer, BAWAG P.S.K
10.05	Morning Coffee Break
10:35	The Future of Outsourcing in a Service2Service Environment: Collaborative KPIs to Ensure Results Lessons learnt from the Telecoms crisis of 2001: Outsourcing to prevent collapse How to survive a crisis and call for turnaround of an outsourcing deal Successful diagnostics at shopfloor process level Turnaround: Collaborative KPIs. Moving from penalties towards incentives Ensuring and rewarding the supplier to demonstrably contribute to end-customer value Assessing results and general applicability Willem Van Oppen, Chief Procurement Officer, KPN
11:15	Purchasing Marketing Services: Best Practice Case Studies from the EMEA Marketplace Its significance to the procurement community The changing nature of the marketing supply chain What does world class look like? How technology is helping Best practice case studies Tony Massey, Chief Marketing Officer, HH Print
11:55	Lunch
13:05	Champagne Roundtables Champagne Roundtables is series of interactive discussions for senior procurement professionals, allowing them to network and participate in high-level discussions with their peers and with industry experts and solution providers. They share their success stories and key challenges, and learn how others have overcome procurement’s fundamental issues. These are off the record discussions which allow you to share best practice with your peers and competitors. Outsourcing Procurement: How Far Can YouGo? Pitfall to avoid in outsourcing: Tracking progress and desired outcome with actual results Which performance measurement technique best suit which outsourcing practice? Does outsourcing really fit your business model? Demonstrating added value: Strengthening your category management process by building in an outsourced capability Led by John Durrell, Managing Director, Associated Procurement Identifying the best technology tools for outsourcing practices
14:05	Findings of The Roundtables At the Champagne Roundtables you get the unparalleled opportunity to dig deep over an hour into the most fundamental outsourcing issues that concern you. If you don’t get the chance to join other roundtables and hear the topics that are discussed, this panel is the time when you are provided with an executive summary of the crucial findings from the rest of the roundtables. Outsourcing Procurement: How Far Can YouGo? Pitfall to avoid in outsourcing: Tracking progress and desired outcome with actual results Which performance measurement technique best suit which outsourcing practice? Does outsourcing really fit your business model? Demonstrating added value: Strengthening your category management process by building in an outsourced capability Identifying the best technology tools for outsourcing practices
14.25	Afternoon Coffee in Exhibition Area
14:55	Mitigating Cost and Uncalculated Risk To Achieve The Benefits of Outsourcing Gaining visibility on financial health of outsourcers Establishing and implementing a sustainable outsourcing strategy What are the critical elements of measurement to use in the supply base? Nicolas Passaquin, Vice President, Sourcing and Procurement, Thomson Reuters
15.35	Interactive Voting Panel Discussion: Views For and Against Outsourcing To Help You Benchmark Against The ProcureCon Indirect Universe Interactive voting panel discussions help you to get involved and shape the debate! You will give instant feedback and pose questions to the speakers and panellists through the interactive voting tool. What do the outsourcing case studies tell us? Is outsourcing really the only option to save jobs and lower costs in the economic climate or is it a no-goer? Identifying the benefits and disadvantages of outsourcing to ensure success and mitigate risks Assessing the different categories and whether or not outsourcing is the right tool for you to add value to the bottom line of your business Can technology really help with outsourcing? A selection of the day’s speakers Plus Les Ball, Vice President SCM Europe, Middle-East & Africa, Eaton Willem Van Oppen, Chief Procurement Officer, KPN Ronald Van Den Berg, Director GSCM Indirect Materials and Services, Tenneco Automotive
16.05 -17.05	ProcureCon Indirect Welcome Drinks Reception This is your chance to network, discuss and do business. Meet all the ProcureCon Indirect delegates during the ProcureCon Indirect Welcome Drinks Reception, relax, unwind and get introduced to your peers and competitors.