October 01 - 03, 2012
The Westin Stonebriar, Frisco, TX

Reducing Returns, Unleashing Profitability

Join 250+ Reverse Logistics Professionals As They Discuss Strategies To Tackle Challenges In Returned Inventory

Event Benefits

  1. Our Advisory Board industry experts have rigorously proofed and approved this program they believe will ensure you gain timely solutions to your most returns management challenges
  2. Improve your customer experience and increase profitability of your sales by developing strategies to prevent returns.
  3. Understand why your products are being returned, enabling you to take effective action to reduce future return rates and increase the profitability of your sale
  4. Interactive roundtable discussions: Debate your most pressing issues within intimate groups of your peers, enabling you to deep-dive into your trickiest problems
  5. Secondary Market Pavilion: As organizations are looking to identify partners and explore solutions to recoup profits off of returns Consumer Returns 2012’s Secondary Market Pavilion provides informal networking and face-to-face meetings with potential providers and partners who can assist with recouping revenues and cutting supply chain costs.

Featured Speakers

  • Jay Hersh, Operations Manager - Supply Chain & BOH, Toys R Us
  • Chad Lander, Director Reverse Logistics, Sprint
  • Juan Gonzalez, Sr. Manager Business Operations, Samsung
  • Justin Brown, Director of Store Operations, The Home Depot
  • Sue Martin, Director of Customer Service, Newegg
 
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