October 01 - 03, 2012
The Westin Stonebriar, Frisco, TX
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Day 1: Workshop Sessions

September 19, 2011

Here’s how each 2 hour workshop session works:

  • 30 Minute: Introduction to workshop leader and topic
  • 30 Minute: Interactive exercise where you can meet those in your group, benchmark and find the answers you need
  • 15 Minute: Refreshment break to mingle with other guests and get feedback from those at other tables
  • 30 Minute: Exercise continues, ensuring you have data and several potential solutions you can bring back to your office
  • 15 Minute: Workshop leaders give results of the exercise and wrap up the session.

Space for each workshop is very limited and at a first come, first service basis so don’t miss out!!!

8:00 Coffee & Registration
Coffee & Registration
12:30 Networking Luncheon
Networking Luncheon
1:30 Workshop C: Maximize Revenue Opportunities In Your After- Sales Service And Reverse Logistics Organization And Stop Losing Money
Workshop C
Christopher Fabian, President/CEO, Professional Service Solutions, LLC
What you will Learn:
  • How to maximize revenue streams in your after sales service and reverse logistics organizations!
  • What are the fundamental factors that impact the costs of your service and RL organization and how to reduce them.
  • How to pick low hanging fruit to immediately reduce operational costs while pursuing longer term operational objectives.
How you will benefit:
  • Be prepared to reduce cost factors that can positively impact your bottom line.
  • Understand the pursuit of continuous process improvement.
  • Achieve operational excellence in your organization
  • Work smarter, not harder.
Chris_Fabian

Christopher Fabian
President/CEO, Professional Service Solutions, LLC

Chris Fabian, EHF is a Consumer Electronics and Reverse Logistics industry expert with 25+ Years in Executive Service Management and Reverse Logistics expertise at three Global Consumer Electronics Companies. Mr. Fabian served in Director, Vice President or CEO level positions since 1981. He was Director of Professional Services at Philips, Vice President of National Service at Hitachi, and Vice P [read more]
3:00 Workshop E: Inmar Reverse Logistics Facility Tour - SITE TOUR OF CLS/INMAR’S HIGH TECH RETURNS FACILITY: Industry Best Practices To Improve Your Reverse Logistics Center Operation
Workshop E
What you will learn:
  • There is nothing compared to the hands on experience! Experience first hand a reverse logistics facility where you can see best practices
  • Learn latest advances in reverse logistics methodologies for processing, repacking, disposition, reverse to forward logistics and inventory visibility for both retailers and manufacturers.
How you will benefit:
  • Benchmark against your industry peers
  • Calculate ROI on your updated strategies to ensure senior management buy-in
  • See first hand how Inmar CLS helps a client execute their reverse logistics as cost efficiently as possible
Bonus: Return to the office with a checklist of latest trends and best practices in reverse logistics and profit retention strategies
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