Consumer Returns 2009
October 2009, Atlanta
Thank you for your support of the Consumer Returns 2008 conference. By all accounts, the event was a succcess. We are already planning for the 2009 conference and invite to send us your feedback at ConsumerReturns@wbresearch.com
"In 2007, 68% of all product returns were characterized as “No Trouble Found” (NTF)"
-Accenture Communications & High Tech, 2007
Improve Profit Margins & Drive Customer Satisfaction By Reducing Returns, Unleashing Profitability by:
- Determining why your products are being returned through critical returns data
- Optimizing your reverse logistics processes to enhance efficiency and drive out unnecessary costs
- Aligning operations, product design, customer service, and reverse logistics to reduce No-Trouble-Found returns
Over 75 electronics manufacturers and retailers were in attendance in 2008! Companies in attendance included:
- Kohl's
- Target
- Toys R Us
- Best Buy
- LG Electronics
- Polk Audio
- Nokia
- Walmart.com
- Electrolux
- Lexmark
- Huwaei Technologies
- Toshiba
- Panasonic
- Home Depot
- Kyocera
For sponsorship opportunities, please contact Ariel Borkowsky at 646.200.7476 or Ariel.Borkowsky@wbresearch.com
For speaking opportunities, please contact Debra Haym at 646.200.7465 or Debra.Haym@wbresearch.com
For marketing opportunities, please contact Delnaz Bhopti at 646.200.7445 or Delnaz.Bhopti@wbresearch.com |
