Testimonials

"I came to Consumer Returns to get ideas for how I can get my company to listen to my passion for a REAL returns strategy. I am leaving with many!"

Debra Sharker, Director of Sales, Universal Remote

"Consumer Returns is one of the best reverse logistics events I have ever attended in the 25+ years in the Consumer Electronics Industry!"

Christopher Fabian, CEO, Professional Service Solutions

"I’ve received so many ideas and contacts. Consumer Returns has the potential to save us thousands of dollars in returns!"

Raymond Bunora, IT and Logistics Manager, Janome America

"Consumer Returns gives a central platform for retailers and manufacturers. Everyone gets together to explore ideas on one goal, how to reduce returns."

Rubina Farooq, Director, Reverse Logistics, LG Electronics

"An extremely informative conference!"

Min Ito, Reverse Logistics Manager, Casio America, Inc.

"Consumer Returns is large enough for the sharing of information across the industry but small enough to really foster networking."

Jeff Reed, Vice President, Business Development and Technology, Ozark Electronics Repair

"Consumer Returns is a terrific forum for networking, collaboration and information sharing!"

Larry Roberts, Vice President of Operations, Casio America Inc.

"It was beneficial to sit down with a retailer in the roundtable discussions and understand their perspective on returns and their challenges on getting usable data from consumers."

Jill Pellett, Returns Manager, Remington

"Consumer Returns has a great mix of retailers and manufacturers, and the thing that struck me the most about this conference was the quality of the presentations and workshops that were offered, and the overall spirit of collaboration that pervaded the event. Even though it was a roomful of competitors, it was a roomful of competitors with common problems, and everyone put competition aside and really dug in during the discussions to find creative ways of first stopping customer returns, and second, dealing with them once they happen."

Kevin Winneroski, Vice President, Merchandizing, BEST BUY

"Consumer Returns provided great networking opportunities to make some really great relationships."

Liz Walker, Vice President of Business Development and Marketing, Image Microsystems