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Testimonials

  • "The conference has a great mix of retailers and manufacturers, and the thing that struck me the most about this conference was the quality of the presentations and workshops that were offered, and the overall spirit of collaboration that pervaded the event. Even though it was a roomful of competitors, it was a roomful of competitors with common problems, and everyone put competition aside and really dug in during the discussions to find creative ways of first stopping customer returns, and second, dealing with them once they happen."
    Kevin Winneroski, Vice President, Merchandizing, BEST BUY
  • "I thought Consumer Returns 2008 was time extremely well spent. Espcially important was that it provided a unique focus on prevention rather than just reverse logistics."
    John Slothower, Manager-Innovation, Best Buy
  • "Consumer Returns really brought together retailers, manufacturers and 3PLs in a way that I haven't seen at other conferences. It was truly informational rather than a sales event."
    Jodi Meyer, Returns Recovery Manager, The Swiss Colony
  • "I really enjoyed Consumer Returns 2008. I thought that the mix of companies was good, saw what others are going through and how they approach their problems."
    Joe Conklin, Field Service Manager, Nintendo
  • "If you are in the consumer returns business you should be at the Consumer Returns conference!"
    Andrew Maderano, National Technical Support Manager, Panasonic
  • "The best event I have been to because it dealt with top challenges of both manufacturers and retailers equally."
    Jodi Meyer, Returns Recovery Coordinator, The Swiss Colony
  • "The pre-day was a great opportunity to network with speakers and thought leaders and prepare for the main conference."
    Julia Amorelli, Reverse Logistics Assistant Manager, LG Electrics
  • "Consumer Returns has one of the best attendees and speakers I have ever seen at a conference."
    Tony Sciarrotta, Director, Returns Management, Philips
  • "Consumer Returns was a really valuable conference with very good speakers, I got a lot out of it."
    Rubina Farrooq, Director of Returns, LG Electronics