11 - 13 March, 2014
San Diego, CA

Next Generation Customer Experience 2013

Thank you for checking out the Next Generation Customer Experience Conference! Learn how you can benchmark with the brightest minds and the most respected brands at this cross-industry, cross-channel customer experience event by downloading the 2013 Agenda.

Want to see who attended the conference in March 2013? Please feel free to contact our team here or call us at (+1) 646.200.7530 to receive the attendee list and learn what’s in store for Next Generation Customer Experience 2014.

Can’t wait until next year? Then, attend our Next Generation Customer Experience Canada event taking place September 16-17, 2013. Learn more about this event by visiting www.the-customer.ca.

2013 Featured Speakers

  • heather_hager

    Heather Hager

    Heather Hager Director Store Segmentation, Customer Journey, Hometown Brand StrategyStarbucks
  • kerry_bodine

    Kerry Bodine

    Kerry Bodine Co-Author,Outside In: The Power Of
    Putting Customers At The
    Center Of Your Business
  • james_merlino

    James Merlino, MD

    James Merlino, MD Chief Experience OfficerThe Cleveland Clinic
  • speaker_default

    Rick Meyreles

    Vice President, Voice of Customer World ServiceAmerican Express Travel Related Services, Inc
  • katherine_twells

    Katherine Twells

    Katherine Twells Group Director, Western US Customer MarketingThe Coca-Cola Company
  • tim_teran

    Timothy Teran

    Timothy Teran SVP, Consumer Insights and StrategyMacy’s, Inc.
  • jeff_diskin

    Jeff Diskin

    Jeff Diskin Executive Vice President, Commercial ServicesHilton Worldwide
  • lesley_mottla

    Lesley Mottla

    Lesley Mottla Vice President, Product & ExperienceZipcar
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