Expert Reviews

“High caliber attendees and speakers. Incredible brain share. Effective Networking!”

Helen Baynes, Global Customer Care Manager, Net-a-Porter Group

“Great, stimulating content. Intense and thought provoking. Good networking opportunities.”

Chad Toppass, Customer Experience Analytics, Pier1 Imports

“Excellent topics and very good presentations and networking opportunities.”

Mike Wilson, Director of Customer Services, Ecco USA

“Engaging, great content, insightful.”

Tony Valcarcel, Consumer Experience Analyst, Nintendo

“Awesome Energy! I’m inspired!”

Nicole Morgan, VP Customer Engagement, Cigna

“I liked the size of the event and the time to get together in roundtables and share ideas.”

Maura Sullivan, Senior Manager, Zappos CLT

"I walked away with 4 notebooks full of amazing information that I am putting to use every day.”

John Hadeed, Manager of Communications & Training, JCrew