16 - 17 June, 2010
London, UK

Andrew Tse, MD, PurelyGadgets

Improving The User Experience Through Onsite Search Analytics Think Tanks


    

Annabel Kilner, Business Development Manager, mydeco.com

Drawing Upon The Strength Of Your Affiliate Marketing Partners


    

Ashley Friedlein, Internet Author; CEO, Econsultancy

Unlocking The Value Of Social Commerce To Contribute To Your Bottom Line


    

Carine Moitier, COO, Bivolino.com

Top 10 Lessons From 10 Years Of Experience As An European e-Commerce Pioneer

    

Christian Holtmann, MD, Quelle ContactGruppe

Award-Winning Service Excellence As The Key To Lifelong Customers At Quelle


    

David Harding, Customer Acquisition Manager, Argos

Leveraging The Power Of Your Website To Drive SEO

    

Rob Fountain, Marketing Programmes Manager, Brierley Europe on behalf of David Oliver with Hertz Europe

Effective Online Marketing In Tough Times: Focusing On Customer Retention Look Like?


    

Depesh Mandalia, E-commerce Development Manager, Warner Leisure Hotels

Translating Raw Customer Journey Data Into Gold Nuggets Of Personalisation


    

Erick Barney, VP of Marketing, Motorcycle USA, Motorcycle Superstore

Using Your Email Strategy To Drive Business To Your Site


    

Greg Kelton, Managing Director, Optimost EMEA

Chairperson's Remarks


    

Markus Schilling, Head of eBusiness Solutions, neckermann.de GmbH

Enabling Informed Purchasing Decisions Through Advanced Online Product Presentation


    

Nico Jung, Teamleader eBusiness Concepts, neckermann.de GmbH

Establishing An Online Community And Video Content At neckermann.de To Further Customer Engagement


    

Nile Younis, Business Development Manager, GlobalCollect

Introducing Real-Time Banking


    

Patti Freeman Evans, VP, Research Director, Forrester Research

Capitalising on the Changing Shopping Behaviours of European Online Customers


    

Senthuran Srinivasan, Account Director, EMEA, Yesmail

Optimising Email Response Rates with Email Design


    

Tim Callan, Vice President SSL Product Marketing, VeriSign EMEA

Retail Therapy in a Recession – Where Have All My Online Customers Gone?