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About Our Sponsors

 

ForeSee Results is the market leader in using online voice-of-customer data to help organizations increase sales, loyalty, recommendations and website value. Using the methodology of the University of Michigan's American Customer Satisfaction Index (ACSI), ForeSee Results identifies the improvements to websites and other online initiatives with the greatest ROI. With more than a 25 million completed customer surveys to date, 30+ benchmarks, and nearly 600 online measures across dozens of industries, ForeSee Results works with hundreds of clients in retail and other industries. ForeSee Results, a privately held company located in Ann Arbor, Michigan. www.ForeSeeResults.com

    

The Internet has brought people closer together and has opened up vast opportunities for collaboration and commerce. Consumers have access to a greater variety of goods and services, and companies of all sizes, from single-person operations to global enterprises, have access to a greater variety of consumers. Yet with the variety of individuals and businesses on the Internet, and the prevalence of online fraud, it is critical to know and trust the parties that you are doing business with.

To protect online businesses and their customers, VeriSign offers Secure Sockets Layer (SSL) Certificates and authentication solutions designed to build trust in your online brand and convert browsers into shoppers.

VeriSign SSL Certificates provide a strong foundation for e-commerce and other Internet-based transactions, and the VeriSign Secured® Seal, the most recognized symbol of trust on the Internet (TNS Study, 2006), is viewed over 150 million times a day on browsers all over the world and displayed on over 90.000 domains in 145 countries.

To strengthen and protect consumers’ digital identities, VeriSign® Identity Protection offers strong authentication (two factor authentication) with the most recognised trust brand on the Internet.

Finally, as the authoritative directory provider of all .com, .net, .cc, and .tv domain names, VeriSign offers services that globalise access to the Internet.

For over 10 years, VeriSign Internet infrastructure has been at the very heart of trust on the Internet, enabling transactions and protecting valuable data.

    

Yesmail is a recognized industry-leading provider of online emarketing solutions. Yesmail was awarded a "leader" designation in Forrester's Q4 2007 Forrester Wave™ report for Email Marketing Service Providers, as well as "Market Leader in the Large-Enterprise Service Provider Category" for the 2008 Jupiter Buyers Guide of Email Marketing Service Providers. Built on a solid core of innovative technology, Yesmail offers a complete portfolio of email marketing solutions for businesses of all sizes including, Yesmail Enterprise, Yesmail Express, Yesmail Direct, Yesmail Media and Yesmail Data Boost. Yesmail exceeds the expectations of Fortune 500, mid-size companies and small businesses worldwide powering their strategies with highly trained account teams and best practices consulting. Clients specializing in consumer products, retail, publishing, travel and finance are well served globally with award-winning solutions localized in single-byte and double-byte languages. Yesmail was founded in 1997 and is a subsidiary of InfoUSA. Yesmail corporate headquarters are located in Portland, Oregon, USA and has offices in Atlanta, Los Angeles, San Francisco, New York, Chicago, Omaha, Toronto, London and Singapore. For more information visit www.yesmail.com or call 1.877.Yesmail.

    

GlobalCollect is the leading Payment Service Provider of local payment solutions for international businesses with expertise in electronic payment methods for Customer Non-Present (CNP) businesses. GlobalCollect is more than a payment service provider and offers a full service. While most providers limit their payment services to a technical link with payment acquirers, GlobalCollect provides a complete service which includes the contractual and technical connections to local payment processors worldwide, bank account network management, payment matching, reporting and finally the fund remittance. Our online payment platform offers the largest range of local payment methods and currencies in over 200 countries including all major credit and debit cards, direct debits, bank transfers, real-time bank transfers, eWallets, cash at outlets, prepaid methods, checks, and invoices.

    

Founded in 1998, PayPal is one of the world's largest online payment services. With its cuttingedge technologies, PayPal is also one of the world's most trusted ecommerce solutions for merchants and consumers. Companies that tap PayPal's global user base of more than 133 million accounts can increase sales at a low cost. Some of the merchants that accept PayPal currently include: eBuyer, Oxfam, Pixmania, SonyEricsson, Symantec, and more. For more information, visit www.paypal.co.uk.

    

Webloyalty is a leading provider of incremental revenue for more than 200 online businesses, driving traffic, minimising site and shopping cart abandonment, offering alternative payment methods, cross-selling additional merchandise and encouraging repeat business.

Webloyalty enables these online businesses to monetise their website traffic by offering online savings and protection programmes to their customers.

  • The Shopper Discounts & Rewards programme offers members access to discounts of up to 20% at over 500 online retailers, as well as additional protection benefits.

  • The My Time Rewards programme offers members access to discounts across a wide range of leisure and entertainment sectors, including dining, days out, hotel stays, pamper treats, fun experiences, plus members are entitled to travel protection benefits.

    

The recession has resulted in widespread customer promiscuity. eDigitalResearch is a leading UK and European provider of digital market research that helps you to build loyalty, strengthen relationships and provide positive brand engagement by determining the precise wants and needs of your customers. Our in-depth research background – combined with a comprehensive understanding of the cross channel consumer – has resulted in a set of proprietary tools which can increase your profitability at a considerably lower cost than ‘traditional’ research methods. Our broad base of clients also helps us to maintain an in-depth understanding of ecommerce norms.

    

Autonomy Corporation plc (LSE: AU. or AU.L), a global leader in infrastructure software for the enterprise, spearheads the Meaning Based Computing movement. Autonomy's technology allows computers to harness the full richness of human information, forming a conceptual and contextual understanding of any piece of electronic data, including unstructured information, such as text, email, web pages, voice, or video.

Autonomy Interwoven leverages this game-changing technology to offer the most comprehensive suite of interactive marketing and web solutions. Marketers can maximize their online business performance by understanding the meaning behind customer actions to create, dynamically deliver and optimize content. This unique Meaning Based Marketing approach produces the most engaging, timely and profitable customer experiences globally.

Unlike legacy approaches that analyze historical trends, Autonomy Interwoven’s market leading solutions automatically recommend and serve up the most relevant content to the right person at the time of greatest impact, based on understanding that content as well as visitor patterns, behavior, history, and interests.

Autonomy Interwoven powers over 20,000 websites worldwide. Leading global brands rely on Autonomy Interwoven to maximize their online business performance, such as Adidas, AT&T, Avaya, BT, Channel 4, Discovery Communications, Fedex, Ford, HSBC, Konica Minolta, McAfee, Schneider Electric, Shutterfly, and Tesco. Please visit www.autonomy.com/interwoven to find out more.

    

BT Fresca are the e-commerce division of BT Expedite, the retail solutions division of BT. Fresca were established in October 2000 and acquired by BT plc in January 2008. BT Fresca are a specialist e-commerce service provider and has supplied multichannel solutions for over eight years. They are a team of committed people with real expertise in their field, and a passion for delivering beautiful and successful e-commerce websites to top retailers such as Aurora Fashions, Thomas Pink, Great Little Trading Co., Habitat, Moss, Phase Eight, Whistles, Jane Norman, Liberty, Jimmy Choo and Harvey Nichols. For more information visit www.btfresca.com

    

EMC Consulting offers retailers scalable solutions and delightful experiences that are engaging and immersive; to drive innovation, help differentiate your business, retain customers, and increase in-store and online sales. To achieve this, we take an integrated approach that combines extensive expertise in retail business consulting, interactive media, and technology.

EMC Consulting has helped retailers such as, ASOS, Tesco, River Island, Waitrose, Otto (Oli) and Next to accelerate and optimise their ecommerce offerings.

    

Founded in May 2005, Bazaarvoice is a software company that enables the world’s largest brands to capture and amplify the voices of its customers to build sales. We bring word of mouth to ecommerce.

Bazaarvoice products and services enable consumers to share ratings, reviews, questions, answers, and stories about products and brands on branded websites. Bazaarvoice clients like Wal-Mart, Office Depot, Sears, and Dell – among more than 200 more – can easily capture and display consumer-generated content, such as product reviews. Bazaarvoice Ratings & Reviews™ and Ask & Answer™ (named the most innovative software product in 2007 by Austin Business Journal) and Stories™ deliver immediate success by being easy to implement and enabling clients to get the full benefits of consumer-generated content.

The software is delivered using an ASP model, and Bazaarvoice Community Managers act as extensions to clients’ marketing teams, providing ongoing social commerce consulting on an individual basis.

Bazaarvoice, literally translated, means “voice of the open marketplace,” and it also defines the way we work. We are home to an energetic, smart, passionate workforce, headquartered in Austin, TX, but with offices in London, Paris, and Singapore.

    

iCongo, A leading provider of eCommerce systems and solutions enabling leading retailers to launch and run successful eCommerce channels. iCongo’s eCommerce platform includes B2C and B2B eCommerce systems, Cross-Channel systems and a comprehensive Internet marketing application. iCongo provides a full range of services including graphic design, web marketing, implementation, and hosting.

    

Adaptive Affinity is the leading provider offering on-line companies a proven way to earn incremental revenue while enhancing the lifetime value of their customers which results in increased loyalty and repeat business as well as reduced site abandonment. Last year our group generated hundreds of millions of pounds of incremental revenue for our partners.

We bear the entire cost of the marketing which makes what we do something that is risk free.

Working with some of the largest companies in the world, our success comes from our membership programs, together with our goal to provide every consumer with access to savings and services that improve their daily lives. Our programmes range from Credit Score products to Shopping and leisure. We operate dozens of programmes, some are customizable and others generic. What ever solution, we will work with you optimize your revenues.

We guarantee to increase the revenue you earn from your website.Contact gary.mcquarrie@adaptiveaffinity.com

    

A trusted, global specialist in e-commerce, ATG has spent the last decade focused on helping the world's premier brands maximize the success of their online businesses. The ATG Commerce application suite is the top-rated platform by industry analysts for powering highly personalized, efficient and effective e-commerce sites. The company's platform-neutral e-Commerce Optimization Services can be easily added to any Web site to increase conversions and reduce abandonment. These services include ATG Recommendations and eStara Connections.

    

Nokia Point & Find enables people on the move to access relevant information & services on the internet, simply by pointing their mobile phone camera at real-life objects. Nokia invites businesses, content providers & agencies to discuss how the service could help with specific applications, campaigns or promotional activities.

    

As the e-commerce channel becomes an increasingly important revenue stream SalesRiver has now developed a unique solution to maximise the conversion rate of customers in your online store from browsers to buyers.

Online retailers and manufacturers incorporating SalesRiver into their online store will see an increase in sales, a reduction in product returns and a stronger buying relationship with their customers.

Online shoppers today expect new and more useful capabilities from their favourite online stores. Our Sales Support System simulates the behaviour of a professional sales person: by analysing the specific requirements of each customer, our advanced tool is able to identify and intelligently match the right product to the customers’ specific need.

Based on a proven sales methodology and an enhanced software intelligence our interactive solution includes visualization tools, advanced personalization, customer reviews & critical analysis on customer trends for future strategic forecasting.