12 - 15 August, 2013
Philadelphia Marriott Downtown, Philadelphia, PA

We are currently developing the program for eTail East 2013. As a courtesy, we’re providing our most recent eTail Boston Agenda. Request an outline for the 2013 Agenda! Email us at etail@wbresearch.com

Day 1 - Advanced Search Summit

Tactical Best Practices In SEO, SEM and Site Search

Cover every aspect of Search in an interactive format with your fellow retailers! Think you’re getting the most out of your search programs? Think again. With speakers from multi-channel to pure play, large and small, leave with detailed strategies to maximize your programs and resources. Breathe new life into established search channels and network with your retail colleagues.

8.00 Continental Breakfast & Conference Registration
Continental Breakfast & Conference Registration
8.45 Chairperson’s Opening Remarks
Rahmon Coupe, CEO, YourAmigo
Chairperson’s Opening Remarks
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Rahmon Coupe
CEO, YourAmigo

9.00 KEYNOTE SESSION:Using Onsite Tools And Search To Improve SEO For Your Retail Business
How do you find out what your customers are truly searching for on your website? When optimizing your pages, how do you know the terms for which you are optimizing are the terms your customers are truly using? The Founders of National Builder Supply, a niche pure-play that grew their search program year over year to, present the means maximize your SEO strategy and website content to drive conversion and save valuable budget and resources.
  • Understanding products have many different names depending on who is asking the question
  • Knowing long tail keywords your customer is after
  • Maximizing long tail keywords to convert your customers at a higher percentage
  • Tools and options for finding the proper ways to optimize your site and enable customers to find exactly what they are looking for effortlessly
9.35 KEYNOTE Panel Discussion: Evaluating New Search Trends And Creating Strategies To Acquire Customers
Hugo Smoter, Head of Global Marketing, Spreadshirt
Jed Paulson, Director of eCommerce & Marketing, Free People
Given all of the changes with algorithms, and major changes with search engines, staying up-to-date is critical for every e-commerce executive. This panel reviews the current trends impacting your search programs, and presents tangible answers to your most pressing challenges. Grow your program and manage your budget effectively after leaving this dynamic panel session, led by search experts from leading retail organizations.
  • How do you think consumer behavior may have changed in regards to paid search listings?
  • What is the current state of paid search? How is this impacting your current spend?
  • What are the implications for your search budget if paid search is trending down?
Hugo  Smoter

Hugo Smoter
Head of Global Marketing, Spreadshirt

As Head of Global Marketing at Spreadshirt, Hugo Smoter oversees worldwide marketing programs including paid search, organic search, affiliate marketing, display marketing, social media and advertising. He has over 10 years of experience in online and direct marketing. Hugo joined Spreadshirt in 2008 and focused on growing search traffic as a primary channel of customer acquisition for Spreadshirt [read more]
Jed Paulson

Jed Paulson
Director of eCommerce & Marketing, Free People

Jed Paulson is the Director of eCommerce and Marketing for Free People, a women's specialty apparel and accessories retailer within the Urban Outfitters Inc. family of brands. Free People is known for invoking attributes of femininity, spirit, and creativity with a modern bohemian design. The brand has grown exponentially over the years and currently has 72 free standing boutiques, a thriving dire [read more]
10.10 Kick Off Of Interactive Roundtables
Kick Off Of Interactive Roundtables

 Table 1: Topic: Using Shopping Analytics To Optimize Customer Acquisition And Paid Search Strategies 
Moderator: Jon Armstrong, CEO, Adlucent
Retail Client: Jed Paulson, Director of Direct Marketing, Free People

Table 2: Topic: Making The Most Of Your On-Site Search Queries
Moderator: Thi Thumasathit, VP New Business, Adchemy
Retail Client: Cheryl DeGrasse , Director of Search Marketing, Macys.com

Table 3: Topic: Best Practices In Personalizing The User Search Experience For Maximum ROI
Moderator: Frank Lombos, VP Global Sales, Fredhopper
Retail Client: Rajeev Aikkara, eCommerce Project Manager, Asos

Table 4: Topic: SEO And PPC: Crossover Strategies Using Keyword Data And Analytics 
Moderator: Jason Campbell, VP Client Services, SearchDex
Retail Client: Jeanne Sherman, CMO, Cheapcaribbean.com

Table 5: Topic: How To Leverage Google's Changing Search Landscape To Find Untapped Volumes Of Incremental Revenue
Moderator: Bree Blazak, Vice President, YourAmigo

Table 6: Redefine Your Content: Learn How To Transform Categories Into Microsites & Products Into Showcases
Moderator: Alex Edelstein, CEO, Servio

Table 7: Topic: Maximizing Search Opportunities Across Screens
Moderator: Frank Lee, VP of Sales, DataPop
Retail Client: Haley Brothers, Marketing Director, Bag Borrow or Steal

Table 8: Topic: A Look Into Multi-Click Attribution And Inventory Management
Moderator: Benny Blum, Director, Analytics & Strategy
Retail Client: Chelsea Folkner, Evo

Table 9: Topic: How To Quantify The Revenue You're Losing Because Of A Bad User Experience (UX)
Moderator: Linda Sturman, Vice President, Performics

Table 10: Topic: Getting To Grips With Your eBusiness Strategy Through Big Data And SEO  Technology
Moderator: Mayer Reich, CEO & Co-Founder, RankAbove, Jason Asher, Head of eBusiness Strategy, Venda
11.10 Morning Coffee & Refreshments
Morning Coffee & Refreshments
11.40 Pre-Holiday Search Essentials: Breathe New Life Into Your Paid Programs Before Q4
Motorcycle Superstore has grown paid search over 95% YOY with costs going up only 65%. The head of marketing at Motorcycle Superstore, Erick Barney summarizes his 10+ years of SEM expertise leading up to these more recent developments. Prepare for your busiest season, maximize your campaign structure, evolve your keyword match type strategy and automate your data-feed ad building campaigns after leaving this session.
  • Reorganizing campaigns into segments
  • Automating bid management techniques
  • Intra-account negative keyword strategy that puts long-tail into play
  • Evolving keyword match type strategy to maximize search visibility
  • Applying keyword match-types to negative keywords
  • Automating data-feed ad building campaigns
12.15 Continuation Of Interactive Roundtables
Kick Off Of Interactive Roundtables

Table 1: Topic: Using Shopping Analytics To Optimize Customer Acquisition And Paid Search Strategies
Moderator: Jon Armstrong, CEO, Adlucent
Retail Client: Jed Paulson, Director of Direct Marketing, Free People

Table 2: Topic: Making The Most Of Your On-Site Search Queries
Moderator: Thi Thumasathit, VP New Business, Adchemy
Retail Client: Cheryl DeGrasse , Director of Search Marketing, Macys.com

Table 3: Topic: Best Practices In Personalizing The User Search Experience For Maximum ROI
Moderator: Frank Lombos, VP Global Sales, Fredhopper
Retail Client: Rajeev Aikkara, eCommerce Project Manager, Asos

Table 4: Topic: SEO And PPC: Crossover Strategies Using Keyword Data And Analytics
Moderator: Jason Campbell, VP Client Services, SearchDex
Retail Client: Jeanne Sherman, CMO, Cheapcaribbean.com

Table 5: Topic: How To Leverage Google's Changing Search Landscape To Find Untapped Volumes Of Incremental Revenue
Moderator: Bree Blazak, Vice President, YourAmigo

Table 6: Redefine Your Content: Learn How To Transform Categories Into Microsites & Products Into Showcases
Moderator: Alex Edelstein, CEO, Servio

Table 7: Topic: Maximizing Search Opportunities Across Screens
Moderator: Frank Lee, VP of Sales, DataPop
Retail Client: Haley Brothers, Marketing Director, Bag Borrow or Steal

Table 8: Topic: A Look Into Multi-Click Attribution And Inventory Management
Moderator: Benny Blum, Director, Analytics & Strategy
Retail Client: Chelsea Folkner, Evo

Table 9: Topic: How To Quantify The Revenue You're Losing Because Of A Bad User Experience (UX)
Moderator: Linda Sturman, Vice President, Performics

Table 10: Topic: Getting To Grips With Your eBusiness Strategy Through Big Data And SEO Technology
Moderator: Mayer Reich, CEO & Co-Founder, RankAbove, Jason Asher, Head of eBusiness Strategy, Venda
1.15 Lunch & Networking For All Attendees
Lunch & Networking For All Attendees
2.15 Building An In-House SEM Program From the Ground Up
Managing your SEM program is a daunting task. Couple that with building and architecting your SEM program, and you are in a similar position as Cafepress. Managing numerous keyword campaigns and optimizing SEM has been a top priority at the company, and they’ve seen tremendous success. Their VP of Acquisition, the brainchild behind their program, comes to eTail to offer tactics to keep your SEM program as profitable as possible.
2.50 Continuation Of Interactive Roundtables
Kick Off Of Interactive Roundtables

Table 1: Topic: Using Shopping Analytics To Optimize Customer Acquisition And Paid Search Strategies
Moderator: Jon Armstrong, CEO, Adlucent
Retail Client: Jed Paulson, Director of Direct Marketing, Free People

Table 2: Topic: Making The Most Of Your On-Site Search Queries
Moderator: Thi Thumasathit, VP New Business, Adchemy
Retail Client: Cheryl DeGrasse , Director of Search Marketing, Macys.com

Table 3: Topic: Best Practices In Personalizing The User Search Experience For Maximum ROI
Moderator: Frank Lombos, VP Global Sales, Fredhopper
Retail Client: Rajeev Aikkara, eCommerce Project Manager, Asos

Table 4: Topic: SEO And PPC: Crossover Strategies Using Keyword Data And Analytics
Moderator: Jason Campbell, VP Client Services, SearchDex
Retail Client: Jeanne Sherman, CMO, Cheapcaribbean.com

Table 5: Topic: How To Leverage Google's Changing Search Landscape To Find Untapped Volumes Of Incremental Revenue
Moderator: Bree Blazak, Vice President, YourAmigo

Table 6: Redefine Your Content: Learn How To Transform Categories Into Microsites & Products Into Showcases
Moderator: Alex Edelstein, CEO, Servio

Table 7: Topic: Maximizing Search Opportunities Across Screens
Moderator: Frank Lee, VP of Sales, DataPop
Retail Client: Haley Brothers, Marketing Director, Bag Borrow or Steal

Table 8: Topic: A Look Into Multi-Click Attribution And Inventory Management
Moderator: Benny Blum, Director, Analytics & Strategy
Retail Client: Chelsea Folkner, Evo

Table 9: Topic: How To Quantify The Revenue You're Losing Because Of A Bad User Experience (UX)
Moderator: Linda Sturman, Vice President, Performics

Table 10: Topic: Getting To Grips With Your eBusiness Strategy Through Big Data And SEO Technology
Moderator: Mayer Reich, CEO & Co-Founder, RankAbove, Jason Asher, Head of eBusiness Strategy, Venda
4.10 Afternoon Coffee & Refreshments
Afternoon Coffee & Refreshments
4.40 Surviving In A World Increasingly Dominated By Search
Hugo Smoter, Head of Global Marketing, Spreadshirt
In 2012, Spreadshirt’s North American revenue has grown by 107% YoY, but that hasn’t always been the case in the past. The Marketing Director at Spreadshirt, Hugo Smoter, talks about his experience at Spreadshirt and how the rebalancing of acquisition channels between paid and organic search has skyrocketed growth for Spreadshirt in an extremely competitive market driven by search.
  • Evaluating the cost of paid and natural search in comparison to profit margins and revenue
  • Developing sustainable strategies that balance paid and organic search growth
  • Shifting costs associated with search in order to minimize costs
Hugo  Smoter

Hugo Smoter
Head of Global Marketing, Spreadshirt

As Head of Global Marketing at Spreadshirt, Hugo Smoter oversees worldwide marketing programs including paid search, organic search, affiliate marketing, display marketing, social media and advertising. He has over 10 years of experience in online and direct marketing. Hugo joined Spreadshirt in 2008 and focused on growing search traffic as a primary channel of customer acquisition for Spreadshirt [read more]
5.15 Conclusion Of Advanced Search Summit
Conclusion Of Advanced Search Summit
6.00 eTail Retailer-Only Card Swap Networking Session
Don’t miss your opportunity to get in on the power-packed networking! Bring plenty of business cards, because you will need them! Back by popular demand, our “speed-dating” themed networking card swap allows you to meet your peers in a retailer-only environment.
6.30 eTail Official Welcome Reception For All Attendees
At the end of an action-packed Summit, join retail executives in this relaxed environment. For those just arriving, this is a perfect opportunity to get all of your registration materials and jumpstart your networking during the opening cocktail reception.
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