Conference Day One - Tuesday, August 4th

Profitable Multi-Channel Strategies and Tactics

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7.30 - Registration & Networking Breakfast Inside The Solution Zone

Registration & Networking Breakfast Inside The Solution Zone

8.10 - Welcome Address & Opening Card Swap

This is your very first big opportunity to network! You’ll immediately meet and exchange cards with over 10 retailing executives.

8.15 - Chairperson’s Opening Remarks

Geoff Galat, Vice President, Marketing and Product Strategy, Tealeaf

Chairperson’s Opening Remarks

Geoff Galat

Geoff has more than twenty years of experience in technology marketing, Prior to Tealeaf, Geoff served in executive roles at Tumbleweed Communications, evangelizing the use of the Internet as a channel for secure messaging & communications, Luminate Corporation, introducing the concept of the Management Service Provider for Web-based application management, and Mercury Interactive, developing brand awareness and establishing the markets for application testing and application performance [ read more ...]

8.30 - Creating A Multi-Channel Strategy That Unites Your Channels & Supports The Customer Experience

Michael Cooper, VP Specialty Channels, Home Depot

Over half of multi-channel retailers have little or no integration between store and site. Some don’t even see integration as a priority. Yet industry experts agree that uniting your channel strategy, especially during an economic downturn, could be the key to keeping customers engaged and satisfied. Michael believes that in order to meet evolving customer expectations you have to do more than just have a presence in multiple channels. He’ll show you how he is tying his customer needs to cross-channel integration strategies.

Developing incentive-based, cross-channel strategies to promote your strategy internally
Understanding the impact of one channel on another
Determining a plan that increases brand awareness and customer loyalty simultaneously
Structuring your organization to effectively support a customercentric business model
Listening to your customer: Finely tuning the various channels based on customer feedback & client surveys

Michael Cooper

Michael Cooper leads The Home Depot’s Specialty Channels businesses inclusive of HomeDepot.com (E-commerce Business), Your Other Warehouse (Plumbing Wholesaler), and World Imports Lighting (Upper End Lighting Importer /Wholesaler). These business units contribute approximately $1 Billion in revenue and operate integrated but to some extent independent Merchandising, Marketing, Supply Chain, Call Center, and Information Technology platforms from the Retail Stores. Michael joined The Home Depot [ read more ...]

9.05 - Case Study By A BillMeLater Executive & Retail Client

BillMeLater Executive & Retail Client TBD ,

There is a new gold standard in payments: PayPal and Bill Me Later's next-generation payment options are enabling and fueling ecommerce by making shopping and buying effortless. PayPal is the faster, safer way to pay and get paid online. The service allows members to send money without sharing financial information, with the flexibility to pay using their account balances, bank accounts, credit cards or promotional financing. With more than 70 million active accounts in 190 markets and 19 currencies around the world, PayPal enables global ecommerce. Bill Me Later allows buyers to shop without a credit card and to pay later by accessing credit and deferred billing options right at the point of sale. PayPal is an eBay company and is made up of three leading online payment services: the PayPal global payments platform, the Payflow Gateway and Bill Me Later. More information about the company can be found at https://www.paypal.com.

BillMeLater Executive & Retail Client TBD

9.40 - Ten Minute “Stretch”

Ten Minute “Stretch”

9.50 - President/CEO Panel: Surviving The Economic Storm

Shelly Nandkeolyar, CEO, Blair Corp
Jack Keifer, President & CEO, BabyAge
Scott Savitz, CEO, Shoebuy.com
Udayan Bose, Founder & CEO, NetElixir

Meeting revenue targets is always a challenge. But beating the odds and growing in a struggling economy can seem downright unrealistic. This group of distinguished C-level executives will examine some things that you can do differently with your business during this downturn. They’ll tell you where to look for growth opportunities, and how to eliminate inefficiencies in your business from back-end to customer-facing.

Finding ways to remain essential to your customer during an economic downturn

How can you sustain your sales while consumers are cutting their expenses?

Optimizing all aspects of your business to ensure you are capturing every possible conversion

Getting the right traffic
Better managing Search
Getting the most out of your email campaign
Improving your checkout process

Knowing what to invest in during 2009 – if you fail to keep innovating, you will only make it worse

It’s a good time to get things cheaper!

Staying “engaged” with all of your customers during the downturn – not just the ones who are still buying
Positioning your business to reap the benefits at the first sign of a turn-around

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Shelly Nandkeolyar

Jack Keifer

Scott Savitz

Scott Savitz founded Shoebuy.com in 1999 and serves as Chief Executive Officer. Under his guidance, the company has quickly become one of the largest retailers of footwear and related apparel on the Internet partnering with over 800 brands and representing over 700,000 products. In February, 2006, Shoebuy.com was purchased by IAC/InterActive Corp. which owns other properties including Match.com, Citysearch, Evite.com, CollegeHumor, and Ask.com.

Udayan Bose

Udayan Bose founded online advertising management firm NetElixir in 2004. Based on his experience and understanding of the complexities of running profitable paid search campaigns, Udayan developed a system that delivers efficient, superior campaign management and performance for clients worldwide. Prior to starting NetElixir, Udayan was Director of Business Development for iGlobalMedia/PartyGaming, the world's largest online gaming company. He built their PartyBingo.com business from scratch [ read more ...]

10.25 - Mob Commerce - A Strategy For Tough Times

Jack Jia, CEO, Baynote

Pundits agree that hard times also present opportunities for innovation. Now is the time to turn your online merchandizing over to site visitors - let the mob stock your shelves. The Mob knows itself better than any expert anyway, and they are agnostic. Jack explores the benefits of crowdsourcing for eCommerce including:

20-50% higher AOV (Average Order Value), revenue and profit with the Mob merchandized online store
Reduced labor cost while surfacing high margin niche/long tail products
Improved customer retention and satisfaction with an "inside-out" store experience

Jack examines numerous case studies including The Knot, Expedia, MyShape, US Appliance and others who have turned to the invisible crowd of site visitors for competitive advantage. The collective wisdom turbo-charges your recommendation, site search, email, SEO/SEM, forum, mobile, video and other initiatives.

Jack Jia

Jack Jia is a founder and CEO of Baynote, a leading provider of collective intelligence platform to hundreds of major eCommerce, Media and Enterprise websites with recommendations for products, content, search, email, video and mobile phones. Prior to Baynote, he was an SVP & CTO at Interwoven with several executive responsibilities in engineering, product management and marketing, strategy and technology vision. As the founding VP of engineering, he was instrumental in building and growing [ read more ...]

11.00 - Networking & Coffee Break Inside The Solution Zone

Beyond refueling, the breaks are a great opportunity to benchmark vendors and shortlist potential solutions. Your job is technology-enabled, and where better to keep abreast of all the latest developments?

Track A :

Cost Effective Analytics, Usability And Channel Synergy

Track B :

ROI-Focused Multi-Channel Integration

Track C :

Improved Customer Convenience & Retention

11.45 - Chairperson’s Remarks

Chairperson’s Remarks

11.45 - Chairperson’s Remarks

Robert E. Cell, CEO, MyBuys

Chairperson’s Remarks

Robert E. Cell

With over two decades of merchandising experience, Robert Cell is an e-commerce and personalization [ read more ...]

11.45 - Chairperson’s Remarks

Chairperson’s Remarks

11.55 - Panel Discussion: Utilizing Web Analytics To Retrieve Detailed Purchase Metrics For Advanced Decision Making

Patrick Livingston, Senior Manager, eCommerce Merchandising & Analytics, The Orvis Company
Theresa McMullan, Vice President Marketing, SkyMall Inc.
Peter Leech, CMO, Onlineshoes.com
Timothy Seward, Founder and President , ROI Revolution, Inc

Improving your web analytics capabilities will have an immediate impact on how you speak to your customers. By uncovering a more direct route to the customer, you can actually increase the performance of all of your online marketing initiatives. At some point, all of our panelists lacked the sufficient capacity to track and measure visitor behavior on their sites. They’ll discuss how their more sophisticated analytics capabilities have helped redefine their ability to connect customer behavior across channels.

Going beyond implementation: Understanding how to use your data once it’s been captured
Linking your legacy systems for complete customer touch-point visibility
Leveraging the data to better understand customer clicks and purchasing behavior
Tracking your customer touch points to reveal the moments you are losing conversions
Understanding site traffic and behavior to make appropriate adjustments
Leveraging your ability to measure the effectiveness of your applications through A/B Testing
Incorporating customer behavior data from all channels to further link your future campaigns

Patrick Livingston

Patrick Livingston is the Senior Manager of E-Commerce, Merchandising and Analytics for The Orvis [ read more ...]

Theresa McMullan

Peter Leech

Timothy Seward

Timothy Seward is founder and President of ROI Revolution, Inc., a data driven PPC [ read more ...]

11.55 - Improving The Multi-Channel Customer Experience To Drive Revenue

Danielle Leveille, Manager of Merchandising and Integrated Marketing, PetSmart

Many multi-channel organizations hold their .com sites to revenue only (which can be costly). But where are the revenues and profits coming from? Danielle examines the shifting focus and evolution of the conversation around revenue & profits at PetSmart.com, a multi-channel retailer.

Examining how do you differentiate your customers through the various channels

Who is your customer in the store? On the website?
Are they one customer? Why?

Strategies for meeting customer needs cross-channel
Forging closer ties between marketing and merchandising to better unify your internal strategies
Utilizing your customer feedback from areas such as call centers to identify your shortcomings
Keeping abreast on new technologies to improve the multichannel experience and creating guidelines for when to invest

Danielle Leveille

Danielle Leveille has eight years in retail marketing. After graduating Magna Cum Laude with a [ read more ...]

11.55 - User Experience & Best Practices To Facilitate Conversion

Dawn Wayt, VP eCommerce Marketing, Digital Photography, American Greetings Interactive

A good customer experience should drive customer satisfaction, and therefore increase conversion. So how do you increase the customer experience on your site? And how can you generate more RPV on the site? Dawn believes that in a time of heightened competition for online retailers, the retailer with the better user experience will win the battle. In this session, she’ll uncover industry best practices for the user experience.

First things first: Conducting a full assessment for how you are performing online

Where are you positioned with your search rankings?
How are you performing against your competitors?

Potential reasons why even if your site is optimized, you are still not converting traffic
Tracking your traffic: Utilizing analytics to understand click behavior and abandonment issues

Developing a strategy that will steer traffic away from the abandonment path and towards the conversion path

Mapping out every aspect of what is successful and what is not within your online experience to then create strategies for overcoming the unsuccessful

When to offer live chat - When to offer a discount

Dawn Wayt

12.30 - End-To-End Customer Experience And DesignWorkshop: Getting Your Customers From ShoppingTo Sale

Tamara Adlin, Co-Founder, Fell Swoop

Tamara is in the business of helping retailers get laser-focused on identifying their customers to create successful experiences. As the Co-Founder of Fell Swoop, LLC, a clarity, strategy and design firm, she is at the helm of user experience best practices. The workshop starts with an overview of how a customer focus can drive every aspect of design, and the best practices that evolve from this approach. Then, the real fun begins! Audience members can immediately get involved, by volunteering to have their site reviewed in real-time. Tamara will offer unbiased advice on your sites user experience – Take advantage of an opportunity to receive a free, fresh perspective on your sites shopping experience.

Tamara Adlin

Tamara Adlin is the co-founder of Fell Swoop, a Seattle user experience strategy and design [ read more ...]

12.30 - It's All About the Individual: A Case Study

Meyar Sheik, CEO, Certona

This case study will demonstrate how individualizing the online shopper experience drives improved results. Online and multichannel retailers will see how they can quickly and costeffectively deliver increased revenue per visit and average order values through personalized product recommendations and promotional offers through multiple channels. This session will also demonstrate the benefits of optimizing revenue contribution across multiple channels.

Meyar Sheik

Meyar Sheik, CEO & Co-founder of Certona is a seasoned software industry executive with over 20 [ read more ...]

12.30 - How To Improve Sales By Maximizing ConsumerConfidence

Tim Callan, Vice President, Product Marketing, SSL, VeriSign

For online businesses, earning and maintaining trust is paramount at every stage of the customer experience, from the initial attraction to the completion of a transaction. The effectiveness of online security indicators in increasing customer trust and therefore improving online business is well-demonstrated. However, as consumers grow in sophistication, they have begun to evaluate online businesses for more than just security indicators, which are themselves of varying degrees of efficacy. This presentation will summarize the latest ways for businesses to demonstrate their trustworthiness to potential customers. A variety of technologies and trust marks have emerged to complement the first generation of trust indicators, which include Better Business Bureau seals and various security seals like the padlock icon and SSL logos. Among the new trust indicators are customer ratings, safe shipping guarantees, green address bars (EV SSL), and alternative payment methods. All of these techniques can result in increased rates of completed transactions on retail, banking, and securities trading sites.In this presentation, we will explain the business value of trust indicators and will provide the audience with:

A case study presented by a leading online retail executive, describing their use of the relevant technologies and methods, including their experiences and results
An explanation of the different technologies underlying security trust indicators and what they actually do with regard to online security
A starter guide to trust indicators that every company should evaluate

Tim Callan

With eighteen years’ experience in marketing and product management for software and Internet [ read more ...]

1.05 - CEO/President Workshop & Private Lunch

What is top-of-mind for retail and online CEO’s today? Profitability; revenue maximization; customer retention; effective product extensions; and financial performance. All these issues and more will be discussed during this closed-door session. This Invitation-Only, high-level networking opportunity is exclusive to eTail! It is designed as a brainstorming and networking workshop for CEO’s and Presidents only. It is also limited to 20 participants and is a Retailer-Only activity. Join our roundtable facilitators and workshop participants at this session. If you are interested in attending, and are a qualified retailer, email Jarrett Spagnoli at jspagnoli@wbresearch.com or call him at 646.200.7463.

1.05 - Lunch & Networking For All Attendees

Lunch & Networking For All Attendees

Track A :

Cost Effective Analytics, Usability And Channel Synergy

Track B :

ROI-Focused Multi-Channel Integration

Track C :

Improved Customer Convenience & Retention

2.15 - User Testing On A Shoestring: How To Discover Big Problems On A Small Budget

Archie Miller, Senior Manager, Web Design andamp; Development, Crutchfield

In a world of budget cutbacks, shrinking internal resources, and more aggressive deadlines, how do we find time and resources for user testing? The secret is to make it easy, make it quick. At the same time, learn how to include major stakeholders for maximum effect and buy out your insights into an action plan. Crutchfield has successfully implemented a simple in-house customer insight program for uncovering the hidden frustrations of web users, and established a benchmark for usable e-commerce web sites. In this session, Archie will outline the Crutchfield program, share planning information, and examine issues with resolving usability problems.

Tools – Identifying the best fit for your organization: Software and hardware requirements for conducting user session; How to make a test plan and conduct hallway testing.
Remote testing – How to expand your participant pool using everyday remote meeting tools and online methodologies for card sorting.
Recruiting participants throughout the testing cycle: How to find fresh customers, grading on a curve, and using everyday resources like Craig’s List.
5 steps for putting your results into action: Stakeholder participation, writing reports, and how to build consensus for actionable issues.

Archie Miller

Archie Miller leads design and customer experience including user testing, prototyping, interface [ read more ...]

2.15 - Global eCommerce Operations From A SingleLocation

Raz Schionning, Web Director, American Apparel

American Apparel increased their total online sales in 2008 by a whopping 55%. Those numbers are huge for any multi-channel retailer, so how’d they do it? Raz will talk about how international sales drove their online revenues in 2008, growing 84%. He’ll also discuss American Apparel’s strategy for managing their international operations in the US, and some of the challenges they’ve had to overcome to get to where they are today.

Raz Schionning

2.15 - Panel Discussion: Increasing Customer Retention Rates Through Enhanced Customer Experiences

Pinny Gniwisch, Vice President, Marketing, ice.com
Danielle Leveille, Manager of Merchandising and Integrated Marketing, PetSmart
Theresa McMullan, Vice President Marketing, SkyMall Inc.
Jesus Pindado, VP Strands Recommender, Strands Business Solutions

Customer retention will be the key to profitability in 2009 & 2010. In order to retain your current customer base, you’ll need to understand how much the user experience & customer satisfaction impacts your bottom line. While there are many important aspects of site functionality that shouldn’t be overlooked, customer service is equally as important. Our panelists have had to be on the cutting edge of innovation in customer experience to remain profitable. They will talk about how constant innovations, no matter how small, have kept them in their market leading position.

First things first: Are you measuring customer satisfaction? How?
Examining the results of your other customer experience efforts
Finding ways to increase loyalty at various customer touch points
Measuring and monetizing the customer experience
Finding ways to tie the customer experience to loyalty and profitability in the short and long-term

Pinny Gniwisch

Pinny is a veteran internet marketer. As a knowledgeable and charismatic speaker, he frequently [ read more ...]

Danielle Leveille

Danielle Leveille has eight years in retail marketing. After graduating Magna Cum Laude with a [ read more ...]

Theresa McMullan

Jesus Pindado

2.50 - Using Web Analytics To Pinpoint Revenue Results of Multi-Channel Marketing

Terese Anthony, Marketing Manager, Furnished Quarters

By capturing and analyzing customer data across online and offline channel, retailers can measure the ROI of individual campaigns, keywords, and referrers. The flexibility to do this across channels, plus ask deep-dive questions against cumulative data, enables retailers to unlock valuable ways to improve the customer experience and increase revenue. This presentation examines how Furnished Quarters—the largest provider of furnished apartments in Manhattan—has accomplished this by using web analytics to examine web traffic, identify online customer behavior, and evaluate Internet marketing initiatives. For example, the company is able to monitor the performance of individual PPC (pay-per-click) campaign/referral programs in such a way as to measure the size (in dollars) of the bookings that each campaign/keyword drives to its business. The presentation examines the strategies and tools that the company implemented to accomplish this, and how they can be utilized by marketers in a variety of situations across industries.

Terese Anthony

Terese is in charge of all marketing efforts for Furnished Quarters, including SEO, digital [ read more ...]

2.50 - Panel Discussion: Optimizing Your Multi-Channel Strategy To Expedite The Shopping Process And Increase Customer Value

Scott Drayer, Director of Marketing, Paul Fredrick
Glenn Edelman, Sr Director, Online Marketing and Merchandising, Wine Enthusiast Companies
Alex Miller, Director, Programming, QVC

Trying to understand how customers shop across channels has been top of mind for many retailers for years. In light of the current economy, understanding what your customer is experiencing across channels has become even more important. Why? Multi-channel retailers have a distinct opportunity to keep customers engaged across channels. And if they are good at capturing and managing data, offering value at every touchpoint. Our panel discusses their use of multiple channels and how it has increased revenue and customer satisfaction.

Aggregating store data and online data from a history of analytics
Enhancing your data collection for consumer behavior across channels by executing focus groups
Using your data collection to implement marketing strategies that will entice a multi-channel shopper and expedite the shopping process
Optimizing your marketing strategies before your peak season

Focusing your analysis of your marketing strategy after your peak season
Concurrently retaining customers and increasing consumer lifetime value during your peak season

Scott Drayer

Scott Drayer is the Director of Marketing at Paul Fredrick MenStyle, a menand's fashion apparel [ read more ...]

Glenn Edelman

Alex Miller

Alex is the Director of Programming in the Multichannel Programming Department at QVC. He is [ read more ...]

2.50 - Walgreens.com: "The Pharmacy America Trusts" Goes Digital

Rich Lesperance, Director of Online Marketing, Walgreens

In this transformative session, Rich will talk about the evolution of one of America's most trusted retail brands in the digital age. He will share how mobile and web applications merge with the corner drugstore, offering a richer multi-channel experience.

Rich Lesperance

Rich Lesperance has over 15 years of Fortune 100 experience in direct marketing, ecommerce, and [ read more ...]

3.25 - Networking & Coffee Break Inside The Solution Zone

Track A :

Cost Effective Analytics, Usability And Channel Synergy

Track B :

ROI-Focused Multi-Channel Integration

Track C :

Improved Customer Convenience & Retention

4.10 - Panel Discussion: Redesigning Your Site To Increase Conversion Rates

Shelly Nandkeolyar, CEO, Blair Corp
Jay Greenberg, Director, eCommerce, Spencer Gifts
Laurie Wrigley, Founder, Birthday in a Box

When is the right time for a redesign? And how do you go about identifying your strategic goals? Our panelists have all recently undergone site redesigns. They will take you through the process of setting their vision, planning ahead, and overcoming many of the unforeseen obstacles. They’ll also discuss how they employed customer feedback into their strategy to ensure they were including the most relevant functionalities.

Best practices for site redesign from the home page, product page to check-out
Small changes that can make a big impact
Examining the ease of your check-out process and where are customers abandoning
Evaluating the best online technologies that drive conversion

Shelly Nandkeolyar

Jay Greenberg

Jay Greenberg is Director, eCommerce with Spencer's. Responsible for Spencersonline.com and [ read more ...]

Laurie Wrigley

4.10 - Linking Site Usability Improvements & Multi-Channel Integration To Drive Improvements In The Customer Experience

Abby Stephenson, Usability Manager, Delta Air Lines

To maximize the benefits of being a multi-channel brand, you must do more than simply sell products through different channels. You need to define what your core values and competitive advantages are, and then be able to provide your customer with a consistent and innovative experience across every point of contact. Abby will examine the doors that multivariable testing has opened for Delta – and how it can be combined with usability testing to ultimately drive improvements in the customer experience.

Determining the factors of usability that directly and indirectly affect the customer experience

Conducting a usability audit

Understanding and ranking your feedback to determine key future priorities and low hanging fruit
Utilizing multi-variate scenarios to test site functionality and identify underperforming areas
Combining technology and operations to consistently evaluate and improve your shopping experience

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Abby Stephenson

Abby's background is in the usability field. She received her Masters Degree in Human Factors from [ read more ...]

4.10 - Overcoming The Challenges Of Implementing eCommerce Into Sally Beauty

Richard BenBassett, Senior Director, eCommerce, Sally Beauty Supply

It wasn’t easy convincing senior executives at Sally Beauty that they could build a profitable eCommerce business in less than a year. But with the right mix of partners, and just the right amount of internal buy-in, that is what Richard’s team has managed to accomplish. This session takes you through a step-by-step approach to building a successful eCommerce site – overcoming cultural, operational and technical challenges.

Uncovering the obstacles of bringing an eCommerce presence into a publicly traded company and a worldwide brand with over 2,300 brick & mortar locations

Convincing senior management it was the right thing to do
Examining where the competition is succeeding

Finding ways to change the culture of the organization toward eCommerce
Creating a roadmap for success which includes a 6-month ROI
5 things we’d do differently if we did it all again

Richard BenBassett

Richard BenBassett is Senior Director of eCommerce for Sally Beauty Supply LLC, the world’s largest [ read more ...]

4.45 - Networking Workshop: Retailer-Only Card Swap & Brainstorm Session Hosted By:

Brad Wolansky, Vice President Global E-Commerce, The Orvis Company

This extended “retailer only” activity is the highlight of the 2009 program and you can’t miss it. You’ll have the opportunity to ask these critical questions to many different retailers, one-on-one – guaranteeing you walk away with some great, new ideas. Be sure to bring lots of business cards! Questions include:

Who was the last vendor you hired within the past 6 months...are you happy with them....was it worthwhile?
Who was the last vendor you hired within the past 6 months who brought you incremental new customers.
Who was the last vendor you hired within the past 6 months who saved you money.
What's the last position you created on your staff? Why? How will it add incremental value?
Who manages your PPC programs...inhouse or external? You happy with them?
What's the #1 feature/functionality you really want to get done for this season?
What's the best feature of your website? The worst? The one you want to get rid of...but don't dare?
How do you judge the amount of spend on your PPC programs? % of sales? LTV? Budget for new customer acquisition?
If you could steal one really, really good person from another e-commerce operation's staff...what position would it be? Why?
Describe the process by which you update your website...who's involved....how long does it take....who makes the final approvals?
Where do you view your biggest opportunity to add value to your organization? Where would you like to add more value? Where would you like to input less?
Name your best innovation in the past 6 months for acquiring (opt-in) e-mail addresses?
What's the 1 online (but not on your website...on other websites) acquisition program you wish you were doing - but aren't? What's the 1 online acquisition program you're doing - that you wish you weren't?
What's the best onsite promotion you've run in the past 6 months? Measured by sales dollars or new customer acquisition?
If you weren't doing this...what would you like to be doing?

Brad Wolansky

As VP Global E-Commerce for www.orvis.com and www.orvis.uk.co, Brad Wolansky is responsible for all things web including onsite merchandising, online marketing, and outbound e-mail for all channels of Vermont-based Orvis. A retailer from the day he was born into a family luggage shop business, Brad has been a buyer, marketer, Divisional Merchandising Manager of Gift/Home at Orvis (as well as Director E-commerce Merchandising at www.wilsonsleather.com). Orvis has 45 company-owned stores, 600 [ read more ...]

5.30 - eTail Cocktail Reception

Join all of your fellow retailers at this one time opportunity to network. After a day full of knowledge sharing with industry leaders, relax and network with all of your peers at this event, and enter to win fantastic prizes!

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