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Email Marketing Day - Monday, August 3rd

Examine The Advanced Means That Retailers Can Employ To Make Email More Effective

Everything you ever needed to know about Email, but were too scared to ask!

Overview: Many retailers have yet to take their email marketing programs to the next level. With the economy in a lull, you cannot afford to overlook tactics and strategies that can improve open rates, click-through rates and drive sales – all at a relatively low investment. From email acquisition, to content and deliverability, this day employs you with tactics that will immediately increase your sales. 

Email Marketing Day themes and topics include:

  • Developing an infrastructure that links your analytics to your email campaign
  • Examining ways to optimize deliverability and click-through of your email marketing campaign
  • Analyzing your click-through rates to re-examine the effectiveness of your program
  • Building a customer-retention strategy that creates value for your customers – understanding the value of a personalized message
Format:
  • 35-minute keynote presentations
  • 35-minute Panel discussions
  • Rotating roundtable discussions (20 minutes each)

With Table Moderators From:

  • Alterian
  • Certona
  • Listrak
  • Responsys
  • Yesmail

9.00 - Continental Breakfast & Conference Registration
Continental Breakfast & Conference Registration
9.45 - Chairperson’s Opening Remarks
Chairperson’s Opening Remarks
10.00 - Email Content Guaranteed To Drive Conversions
Ryan Phelan, Director, Email Marketing, Sears
With resources thinner and budgets trimmer, it is no surprise that retailers are once again looking to optimize their email marketing efforts. Some think that means increasing frequency, but others know the answer is not in quantity, but quality. Ryan runs the email marketing program for Sears and he’ll outline 5 areas that can give an immediate boost to your open rates and conversions.
  • Assessing why every stage of an email marketing message needs to hit the target
  • Writing subject lines that drive open rates
  • Images that work and why
  • Unifying the entire email message
  • Delivering the message no matter the format it is read in
Photo Coming Soon

Ryan Phelan
Director, Email Marketing, Sears

10.35 - Kickoff Of Interactive Roundtable Discussions
  • Table 1: Meyar Sheik, CEO, Certona
  • Table 2: Page Sands, Director of Digital Marketing, R2i Retail Moderator: Mary Ellen Thieroff, Director of Marketing and Advertising, KC Company
  • Table 3: Matt Elliott, Director, Client Services, Listrak Retail Moderator: Leisa Glipsy, Director eCommerce/Online Marketing, Waterford Wedgwood USA
  • Table 4: Heather Blank, Director, Strategic Services, Responsys
  • Table 5: Michael Fisher, Senior Vice President Sales & Marketing – The Americas, Alterian & Trae Clevinger, Vice President, Strategy & Innovation, Targetbase
12.10 - Innovative Methods To Drive Increased Revenue Out Of Your Current Email Campaign
Erick Barney, VP Marketing, Motorcycle Superstore
Motorcycle Superstore has seen conversion increases in the doubledigits over the last few years. Coupling strong email strategy with a recent site redesign, they are positioned to gain even more market share for the years to come. Erick will share innovative methods to drive increased revenue out of your current campaigns:
  • Understanding the benefits or drawbacks of placing an offer with every email
  • Focusing on the quality of your campaign versus the quantity
  • Creating a special connection with your customers by incentivizing them to opt-in with special discounts and offers - Sneak-preview and highlighting relevant items in your campaign
  • Highlighting benefits to the customers for being involved in your program and rewarding them for opting-in
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Erick Barney
VP Marketing, Motorcycle Superstore

12.45 - Lunch & Networking
Lunch & Networking
1.45 - Continuation of Interactive Roundtables
Continuation of Interactive Roundtables
2.30 - Focusing On Email Design To Optimize Response Rates
Kevin Keller, Online Manager, DelSol.com
Del Sol is focused on optimizing response to their email campaigns. Kevin will present a graphic designer’s insight on optimal email design. He’ll showcase current trends in email creative, a survey of widths, optimal time to benchmark, strategies to present clear promotions, text AND image duality, ideas for motivating continued readership, and much more. Leave this session and immediately increase response levels to your email communications.
  • Current trends in email design
  • Best of the best: top email campaigns of the major retailers
  • Design and tech tips for improved response
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Kevin Keller
Online Manager, DelSol.com

With a BFA in Visual Communication and 12 years of online design experience, Kevin has a solid foundation in graphic design. A connoisseur of email campaigns and an award-winning logo designer, Kevin has managed DelSol.com for 5 years. Del Sol is a manufacturer/retailer of color-changing apparel and accessories with 70 stores in 15 countries. Kevin resides in Salt Lake City between the mountains w [read more]
3.05 - Coffee & Refreshments
Coffee & Refreshments
3.25 - Interactive Speaker Wrap-Up Session and Q&A
Ryan Phelan, Director, Email Marketing, Sears
Erick Barney, VP Marketing, Motorcycle Superstore
Kevin Keller, Online Manager, DelSol.com
Audience questions from throughout the day are answered
Photo Coming Soon

Ryan Phelan
Director, Email Marketing, Sears

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Erick Barney
VP Marketing, Motorcycle Superstore

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Kevin Keller
Online Manager, DelSol.com

With a BFA in Visual Communication and 12 years of online design experience, Kevin has a solid foundation in graphic design. A connoisseur of email campaigns and an award-winning logo designer, Kevin has managed DelSol.com for 5 years. Del Sol is a manufacturer/retailer of color-changing apparel and accessories with 70 stores in 15 countries. Kevin resides in Salt Lake City between the mountains w [read more]
4.00 - Conclusion Of Email Marketing Day
Roundtable Moderators For Email Marketing Day (Each table is moderated by a Retailer and a technical expert; Each table will last 20 minutes. There will be 6 total tables.) For more information on hosting a roundtable, call Chet Silverman at +1 (646) 200.7478 or email him at csilverman@wbresearch.com.
5.00 - Pre Registration For Conference
Pre Registration For Conference
5.30 - eTail 2009 Welcome Reception
Relax and enjoy the first networking cocktail hours of the event with this fun-filled reception at eTail. This is your chance to catch up with old friends, and solidify your relationship with new ones made through the day. Bring business cards and a thirst! At the end of Search and Email Day, join retail executives in this relaxed environment. For those just arriving, this is a perfect opportunity to get all of your registration materials and jumpstart your networking activities at this welcome cocktail reception.