Andrew Bakonyi, Frmr. Head of Global eCommerce Analytics, Hewlett Packard
Retail Presentation: The Testing Journey: Site Redesign from Conception to Optimization
Jay Basnight, Frmr. Head of Digital, PUMA/Director of Digital, Dick’s Sporting Goods; Eric Shea, Engineer, PUMA; Andy Wong, Engineer, PUMA
Keynote Session: The Digital In-Store Experience: The PUMA Factory- Leveraging Digital Marketing Solutions To Boost The In-Store Customer Experience
Wendy Bergh, Senior Director, Mobile & Digital, Walmart
Mobile Best-In-Class Award Presentation
Jared Blank, Vice President, E-Commerce, Tommy Hilfiger
Internally To Manage A Successful Replatform
Scott Berjot-Stafiej, Marketing, LivePerson, Damian Delgado, Sr. Manager Web Operations, TXU Energy
Keynote Session: Targeted Engagement = Conversions: A Case Study
Corey Capasso, President, Nomi Technologies
Chairperson’s Opening Remarks
Robert Cell, CEO, MyBuys
Chairperson’s Opening Remarks
Rick Chavie, VP Omnicommerce, Hybris
Omnicommerce: Digital And Physical Commerce Converge For A Seamless And Satisfying Shopping Experience
Jennifer Cisney, Chief Blogger and Sr. Social Media Manager, Kodak
Brands Connecting With Customers On Social Media- The Good, The Bad And The Ugly
Scott Cohn, VP eCommerce, Chinese Laundry
Staying Abreast Of The Legal Implications Surrounding Email Capture At The Point Of Sale
Dan Darnell, Vice President Products and Marketing, Baynote; David Markle, Director of Retail Experience, Hayneedle
From Engagement To Conversion – How Personalization Delivers KPI Performance
Nathan Decker, Sr. Director of E-Commerce, Evo
Keynote Session: Your Customer Places Their First Order – Now What's Next?
Stephen Dumas, Segment Marketing Director, Silverpop
Chairperson’s Opening Remarks
Garrett Eastham, Co-Founder & CEO, Compare Metrics
Chairperson’s Opening Remarks
Kevin Ertell, VP E-Commerce, Sur La Table
Keynote Session: Forget Facebook, Pshaw Pinterest, Toodaloo Twitter: Bringing Social In-House
Mark Evans, Director Ideation, Creative and Cross Media Publishing, United Stationers
The Content Management Of Content Marketing
Larry Freed, President and CEO, ForeSee
Keynote Session: Measure Right, Manage Forward, Make A Difference
Neil Gandhi, Senior Engineer, sneakpeeq.com
Best-In-Class Social Award Winner Presentation
Paul Gettings, EVP Sales and Marketing, Network Global Logistics
Chairperson’s Opening Remarks
Alan Higley, Vice President of Marketing, Coolibar
Saving Money, Time And Providing A Top-Notch Customer Experience With A Focus On Website Performance And Speed
Brad Hileman, Creative Services Manager, E-Commerce, Meijer
Practical How-To Guide For An Efficient Site Redesign Process That Protects Your Current Customer Base And Allows For Improvement
Karen Kang, Vice President, Accessory Geeks
Engraining Innovation Throughout Your Organization (No Matter Your Size)
Jeremy Swift, Vice President, Strategic Accounts, BlueHornet, Tim Katz, Director of E-Commerce Operations, PacSun
How PacSun Uses Email To Engage Customers In Today’s Omnichannel Environment
Bill Keen, Director, Mobile Solutions, Web and Interactive Marketing, InterContinental Hotels Group
Keynote Session: Tying Mobile And Digital Experiences Together To Increase Cross-Channel Customer Engagement: eTail BEST-IN-CLASS AWARD FINALIST
Bill Keen, Director, Mobile Solutions, Web and Interactive Marketing, InterContinental Hotels Group
Panel Discussion: Reviewing And Developing Customer Engagement Strategies That Truly Resonate And Increase Loyalty
Michael Klein, Director of Industry Strategy, Retail, Adobe, Mary Putnam, Digital Strategy Director, Hallmark
Hallmark – The Evolution Of An Iconic Brand In The Digital World Through Consumer Insights
Kim LaFleur, VP eCommerce, Charming Charlie Inc.
Assigning Appropriate KPIs And Building The Business Case Internally: Investing In Mobile And Social
Tony Lanni, Head Of Marketing, Convertro
Keynote Session: What Role Do Mobile & Tablet Play In A Customer's Path To Conversion? Real Data From Real Companies
Tom Leighton, CEO, Akamai
Keynote Session: Navigating The Challenges Of 3G And In-Store WiFi To Deliver Quality Digital Experiences Across The Omnichannel
Chris Lobdell, Vice President of Sales, Central Region, DataXu
Chairperson’s Opening Remarks
Morgan Lynch, Founder & CEO, Needle Inc.
Chairperson’s Opening Remarks
Mark Mahaney, Managing Director, RBC Capital
Keynote Guest Speaker Presentation: Top 10 Trends In The Internet Sector In 2013
Elissa Margolis, VP Digital, Disney Stores
The Disney Digital Journey
Melissa Matross, Head of Mobile/Sr. Director of Product, Hotwire
Keynote Session: Rabbits From Their Hats: Tricks Design-Savvy Executives Are Using For New Web And Mobile Revenue
Jeff McRitchie, VP Marketing, Mybinding.com
Keynote Session: 3 Reasons To Invest In Your Video Marketing Program TODAY
Zach Morrison, Director Of Digital Strategy, Coffeeforless.Com
10 Ways To Get Ahead Of Your PPC Competition
Artem Mytnikov, Head of International Business Development, SPSR Express
Innovating With Your Cross-Border Solution: SPSR
Daniel Neukomm, EVP, Corporate Strategy & Development, La Jolla Group (O'Neill, Rusty, Metal Mulisha, FMF, The Berrics)
A Strategic Approach To Curating And Implementing New Innovative Social Technologies At The Corporate Level
Stephanie Pertuit, Online Marketing Manager, Blinds.com
The Science Of Website Design – Merging Creativity And Experimentation For Better User Experience
Tricia Phillips, Product Lead, V.me, Visa
Keynote Session: Shirt? Skirt? Latte? How We’ll Pay In 2020
Stephanie Pike, VP eCommerce, Office Depot, Susan Blue, Director of Product Strategy, FordDirect, Josh Himwich, VP Product, Refinery29, Josh Williams, President and Chief Science Officer, Kontagent
Panel Discussion: Fully Integrating The Customer Experience No Matter The Device Using Responsive Design Methodologies
Dave Reed, SVP Strategic Solutions, MediaMath
Conversion, Optimization & Testing
Kirit Sarvaiya, CEO, Malabar Hill Ventures
Top 10 Quick Innovations To Increase Earnings
Jason Scoggins, Senior Marketing Manager, Customer Relationship, Freshpair, Inc.
Keynote Session: Relevant Engagement: How Consistent Messaging and Simple Segmentation Leads to Effectively Engaged Customers
Niraj Shah, CEO and CO-Founder, Wayfair
Keynote Session: Maximizing Your Resources And Scaling Your E-Commerce Business For Growth
Meyar Sheik, CEO, Certona, Adam Amantea, Program & eCommerce Platform Manager, PETCO
Delight Your Omnichannel Shoppers With A Personalization Strategy Beyond Traditional Ecommerce
Raj De Datta, CEO/Co-Founder, Bloomreach; Erik Small, Senior Manager, Online Advertising, eCommerce, Meijer
The Secret To New Customer Acquisition
Sumant Sridharan, VP Online Retention & Acquisition, Cafepress
Customization And E-Commerce: Why Customization Can Change Your Business
Justin Stayrook, VP Technical Services, Siteworx
Chairperson’s Opening Remarks
Tom Taylor, VP, Amazon Services, Nikhil Behl, CEO, Zoostores
Grow Your Online Business with Amazon Services
Paula Tellez, Marketing Director, Global Strategic Testing, Dell
Testing 101. Dell’s Formula For Testing Success
Jamie Tenser, Principal, VSN Strategies (moderator), Wes Woolbright, National Pricing Director, Safeway
Kick-Off Session: Pricing Transparency: What Does It Mean In An Omni-Channel Retail World?
Daren Tomey, Director, Enterprise Business Development, Zmags
Keynote Session: 2012’s Biggest Winner: The Consumer, Hands Down
Nina Tooley, VP Marketing, Sole Society; Nicole Delma, Frmr. Director Email Marketing, J.Crew; Cassie Troiano, Director of e-Commerce, XO Group
Panel Discussion: Building An Optimal Testing Strategy For Email Templates That Efficiently Uses Internal Resources
Nina Tooley, VP Marketing, Sole Society; Nicole Delma, Frmr. Director Email Marketing, J.Crew; Cassie Troiano, Director of e-Commerce, XO Group
Panel Discussion: Building An Optimal Testing Strategy For Email Templates That Efficiently Uses Internal Resources
David Sinatra, Head of Ecommerce Web Marketing, Stussy; Domenic Venneri, Lead Designer, Stussy
Never Stop: Hard Lessons Learned While Barreling Through E-Commerce, Digital And Social Media With Relentless Momentum And No Brakes!
David Wachs, SVP Mobile, ePrize
Chairperson’s Remarks
Brian Walker, Frmr. VP and Principal Analyst, Forrester
Keynote Guest Speaker Session: Understanding And Optimizing The Demand Chain
Kristen Weaver, eCommerce Manager, Marketing & Content, Shoe Carnival
Email Best-In-Class Award Presentation
Ted Wham, Frmr. VP CRM, Orbitz/Principal, Database Marketing For The Internet
Keynote Session: Increasing Asynchronous Cross-Sell Through Targeted Email Marketing
Jason Williams, Director of Account Management, Cooking.com
Email Best-In-Class Award Presentation