16 - 18 September, 2013
Westin, Charlotte, North Carolina

About Our Sponsors

 

AT&T Inc.

AT&T Inc. (NYSE:T) is a premier communications holding company. Its subsidiaries and affiliates, AT&T operating companies, are the providers of AT&T services in the United States and around the world. Among their offerings are the world's most advanced IP-based business communications services, the nation’s fastest 3G network and the best wireless coverage worldwide, and the nation's leading high speed Internet access and voice services. In domestic markets, AT&T is known for the directory publishing and advertising sales leadership of its Yellow Pages and YELLOWPAGES.COM organizations, and the AT&T brand is licensed to innovators in such fields as communications equipment. As part of their three-screen integration strategy, AT&T operating companies are expanding their TV entertainment offerings. In 2008, AT&T again ranked No. 1 in the telecommunications industry on FORTUNE® magazine’s lists of the World’s Most Admired Companies and America’s Most Admired Companies. Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com.

    

ServiceSource

ServiceSource focuses on driving increased recurring service revenue, profitability, and customer satisfaction for the world’s leading technology-based companies. The ServiceSource solution consists of a suite of cloud applications, dedicated service sales teams that work under its customers’ brands, and a proprietary Service Revenue Intelligence Platform™ with over a decade of renewals data, KPIs, benchmarks, and best practices. ServiceSource addresses the critical steps of the renewals process, including data management, quoting, selling, and renewal business intelligence. Its business is built on a pay-for-performance model that ensures a results-driven, shared-risk partnership with customers.
    

FieldOne

FieldOne is an innovative, secure and scalable service automation management platform with SaaS, desktop and mobile solutions. Fieldone provides Enterprise Field service businesses with powerful and innovative solutions. From real time technician scheduling, customer and partner portal access and status information to full automation in the field via a mobile device. With customizable dashboards and extensive reporting, management can be in the loop at any level of detail desired.

FieldOne deploys fast and with our extensive training and support capabilities, gets users functional in weeks, not months and years.

FieldOne Cloud based, SaaS solution is built on the Microsoft Dynamics Platform. Utilizing the Microsoft platform provides a wide range of 3rd party plug and play extensions, as well as scalability and simple integration points.

FieldOne has over 2,100 Midsized and Enterprise customers in 36 countries and is headquartered in Mahwah, NJ.

The end result? Significant reduction in the cost to deliver world class service, automated documentation of every step in the process and customers who are not just happy, but delighted!

    

ServiceMax

ServiceMax is the only complete suite of cloud-based, social and mobile field service applications. ServiceMax gives companies unprecedented capabilities in field service to increase revenue, perfect field service delivery, and delight customers. Companies use ServiceMax to manage the entire field service process including scheduling, parts and contracts. Customers include large enterprises such as Dupont, Elekta, and Electrolux, and smaller companies such as McKinley Equipment and Kinetico. For more information go to www.servicemax.com.

    

ServicePower (AIM: SVR), is the only global company that provides a complete mobile field management platform enabling clients to utilize both employed and contracted resources, and control all elements of the job life cycle, from opportunity to execution to analysis. We offer a range of integrated software products that are used by leading manufacturers, third party administration, insurance, and telecommunications companies, to schedule mixed channel resources, including employees, contractors or open market field resources.

    

Trimble Field Service Management provides visibility into field and fleet operations so businesses can streamline efficiency and increase productivity. The Field Service Management suite includes fleet management, work management and scheduling, worker safety and mobility solutions that transform the effectiveness of work, workers and assets in the field. The cloud-based portfolio allows Trimble to offer customers industry-specific, enterprise-level solutions for exceptional performance and ease of use.

For more information, visit: www.trimble.com/fsm

    

Velocitor Solutions is a leading enterprise mobility company specializing in the design, development and deployment of mobile and wireless software solutions and managed services. Combining comprehensive business process analysis and methodologies designed specifically for mobile initiatives, Velocitor ensures its clients gain a significant return on their technology investment. Through its software solutions, Velocitor has helped improve the productivity, efficiency and customer service offerings for companies in a variety of industries with field forces ranging from 10 to over 10,000 mobile users.

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