16 - 18 September, 2013
Westin, Charlotte, North Carolina

Expert Reviews

I was very impressed with the professionalism from the staff and their attention to detail. The breakout sessions were very relevant and educational too.
 
Mark Farley, Western Region Sales Manager, TomTom
We were very pleased with our involvement as this was our first time. I knew of the legacy of Field Service given my time spent with Aberdeen but it was nice to see both the quantity and quality of the individuals whom were present
 
John Carroll, Vice President Marketing, Single Source
As a first-time attendee of the conference, I was impressed with the breadth of topics that were covered. The presentations were insightful and thought provoking. The panel discussions provided insight to shared challenges while demonstrating solutions to create opportunities to improve customer experiences. The single most important message from the conference was to recognize the evolution and power of emerging communication channels. Being able to engage customers in new ways enhances their experience and provides feedback necessary to drive positive change within any service organization.
 
Jeff Cote, EMC2 Corporation
Theme2 Master Page Theme2 PageName:testimonialsfull.aspx EventInfo Id = 199908 Content Id = -1 Content Title =