Dave Bisciotti, Vice President, Americas Field Operations & Worldwide Particle Therapy Service, Varian Medical
Improving Service Sales and Contracting in a Down Market
Wade Brown, VP Field Service, Roche Diagnostics and Paul Magers, Sr. Director, ServiceSource
Medical Devices’ New Year’s Resolution: Doing More With Less
Greg Coleman, Vice President Strategic Programs, Service Strategies Corporation
Field Service Medical Innovation Spotlight
Jyotirmay Datta, Global Business Head, Wipro and Satish Mahankali, Industry Solutions Head, Wipro
Insights to Transform Reactive into Proactive
Ken Easlick, Director, Rentals & Services Operations, Invacare Corporation
Ensuring Quality Service And Skilled Support When Working With Third- Parties
Tom Gorman, President, opXL
Achieving Mission Critical Field Service
Jim Hare, Senior Vice President, FieldOne
Field Service Medical 2013 Innovation Spotlight
Pete Hurley, Advisor, Systems Engineering, Siemens
Design For Serviceability: Closing The Gap Between R&D And Service An Example From Siemens Healthcare, Molecular Imaging
Doug Magnan, Vice President Logistics Operations, Choice Logistics
Chairperson’s Opening Remarks
Maxwell Peterson, Director of Business Development, EMSAR Inc.
What Constitutes A Successful Strategic Service Partner Relationship: Making The Best Strategic Service Partner Choice You Can
Keith Philips, Vice President Customer Services Marketing, Siemens
Evolution of Serviceability: Ensuring Future Efficiency
Doreen Pippen, Director of Marketing, Global Services and Support, Life Technologies
Effectively Generating Revenue Through Services
Michael Plummer, Vice President Medical & Technical Equipment Industries, Genpact and Gopal V.K., Vice President and Global Practice Leader, Genpact
Chairperson’s Opening Remarks
Richard Springer, Vice President Service, Elekta
Effectively Motivating Your Global Workforce: Managing Global Competencies And Cultural Differences To Improve Performance
Robert Ticknor, Vice President Business Development, Team QSI
Chairperson’s Opening Remarks
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