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“The advantage of Field Service is that you...have the opportunity to benchmark best practices and new ideas from a cross-industry perspective.” General Manager, GE Aviation

An Intimate Senior-Level Service and Support Forum

The current economic downturn provides an opportunity to innovate your service operations to become lean while providing world-class support.

At Field Service East you'll learn how the top service industry leaders are thinking about hot topics such as:

  • Revenue Enhancement
  • Services Marketing
  • Technology Integration
  • Talent Management
  • Predictive Maintenance

Never Been To Field Service?

Let The Benchmarking Begin: "You go to Field Service as a series of events. Over time you get to see how everyone is changing and adjusting. Year over year, you can benchmark your organization and get a true picture of the industry" - Vice President Field Service, Medical Manufacturer

Get Strategies & Tactics That Work In This Economy: "At Field Service you can see how others are reducing cost and building a business case at the executive level." - Director Global Service, Agricultural Machinery Manufacturer

Get Rid Of Strategies & Tactics That Don't Work: "This is a wonderful opportunity to get rid of disciplines that aren't working"- Senior Vice President Service & Support, Imaging Manufacturer

Don't Go At This Downturn Alone: "The big thing is the networking at Field Service. I can seek out individuals and hear different options which are working for others." - Vice President, Technical Operations, Aerospace Manufacturer

Make This Event Pay For Itself: "From Field Service, I take lessons learned back to the office to justify the expenses within my organization." – Vice President Customer Support, High Tech Manufacturer


Benefits of attendance if you have been to Field Service

  • Ensure that your organization doesn't miss the latest learnings by sending your team or even your boss
  • If you're based in the East, spend less on travel
  • Have the representative that you send stay on the cutting edge of innovations in service and support technologies
  • Ensure that the benefits of attendance for someone who hasn't been are current for you...if not, it's been too long since you've been to Field Service