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2009 Speakers Included

 

David Baker

SVP Field Service

DirecTV

 

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Eric Bippus

Vice President, CNH Parts & Service Sales & Marketing

CNH

 

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Can Conklin

Service Marketing and Inside Sales

Medrad

Mike Corbin

Director Field Service

Beckman Coulter

 

Dave Cristi

Regional Vice President

Brother Mobile Solutions

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Brian Davis

Vice President, Tech Operations

Honeywell

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Greg J. Deiter

Vice President, Defense & Government Services (D&GS)

Boeing

Boeing named Greg J. Deiter vice president of its Defense & Government Services (D&GS) division in September 2008. D&GS is an operating division of Boeing Integrated Defense Systems’ Global Services & Support business.


In this role, Deiter leads a 4,400-person workforce providing services for infrastructure support, aviation and logistics, support operations, and managed network and communications; as well as a broad array of other technical services. This includes range services for Ground-based Midcourse Defense; networked technical services such as satellite operations, launch support, and SBInet maintenance; managed network and communications services such as the Boeing Broadband Satellite Network; energy and integrated facilities management for U.S. government customers; and other aviation and logistics services such as field maintenance and modifications, intelligence, surveillance and reconnaissance services, contractor logistics support, field services, and fleet support.
Prior to this, Deiter was director of Boeing Service Company since March 2006. In this role, he oversaw system engineering, facility/system maintenance and operations, spacecraft operations support, and logistics support to the U.S. Department of Defense, other U.S. government, and commercial businesses at more than 23 locations worldwide.


Before this, Deiter was the director for Strategy and Business Integration for Boeing International Relations. He was responsible for the creation and execution of a cohesive strategy for integration and expansion of Boeing business efforts in China. Prior to relocating to Beijing, China, Deiter served as the director of operations and chief engineer of Boeing’s Airport Security Programs. In this role, he was responsible for the successful deployment of Explosive Detection Systems and Explosive Trace Detection equipment at more than 400 airports in 207 days.
During his career, Deiter has served in several key leadership roles, most notably as deputy director of Program Integration, Systems Engineering manager and Test and Verification manager for the International Space Station.

Deiter has worked with several Integrated Defense Systems programs, including B-52, V-22, Peacekeeper, B-1B, KC-135 and Air Force One. His experience also includes a two year assignment in finance at Boeing corporate. Deiter received a bachelor’s degree in electrical engineering from Kansas State University and a master’s degree in systems engineering from the University of Washington.

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Mel Drummond

Vice President Product Support & Services

Eaton Corporation

 

Chuck Ducey

Vice President Global Development and Service

Diebold Incorporated

 

Dick Ellis

Director Critical Care Services

Philips Healthcare

 

Darrin Endecott

Vice President Business Development A&E Factory Services

Sears

 

Ed Fahey

COO, Field Support Services AEW & EW Systems

Northrop Grumman

 

Dick Frishkorn

Managing Director Global Customer Field Support Group

GE Aviation

Dick Frishkorn is the Managing Director of the GE Aviation, Global Customer Field Support (GCFS) Group, which consists of GE Aviation Field Service Engineering, the GE Aviation Operations Center (AOC), and the GE Aviation China Operations Center (CHOC). The GCFS Group has field service engineers deployed around the world, covering 42 countries and 120 locations. The AOC and CHOC provide 24x7 technical and diagnostics support to commercial airline customers from locations in Cincinnati

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Sergio Garcia

Field Service Engineer Supervisor

Medrad

Curt Hill

Vice President Technical Services

Cisco Systems

 

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Joe Hulbert

Technical Operations/TAC

Medrad

Neil Johnson

Vice President Technical Support

Fujifilm Graphic Systems USA, Inc.

 

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Chet Keating

Service Manager

Medrad

Mark Lacerte

Dir. Marketing Services, Monitoring Solutions & Diagnostic

GE Healthcare

Michael Lang

Vice President Worldwide Services

American Science & Engineering

 

Art McGinn

Vice President Service Operations

Canon Business Solutions

 

Dan Miller

Industry Solutions Practice Director

AT&T

Dillard Myers

VP Global Operations, Technical Services

Cisco

 

Mike Niesen

Vice President Technical Services

Heidelberg

 

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Denis Olson

Executive Director, Global Field Service & Technical Operations

Medrad

 

Ravi Panjwani

Director of Business Development

Brother Mobile Solutions

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Phil Petrowski

VP WW Service

Lexmark International

 

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Phil Pietrowski

Vice President & GM Worldwide Customer Support Services

Lexmark

 

Meredith Powers

Senior Manager, Industry Solutions Marketing

AT&T

David Silko

Director of Finance

Lennox International

Ivin Smith

Vice President Customer Service & WW Technical Support

Pitney Bowes

 

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Rich Springer

Vice President Customer Support

Tomotherapy


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John Tarascio

President Bowe, Bell & Howell Service

Bowe, Bell & Howell

 

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Christian Verstraete

CTO, Manufacturing and Distribution

Hewlett Packard

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Larry Wash

President, Global Services, Trane's Commercial Systems Business

Trane

Larry Wash is President of Trane’s global service, contracting and parts businesses which include operations in 60 countries, more than 300 parts retail stores and 5,000 of the industry’s best associates.

In this role, Larry delivers high performance building solutions to executives and owners around the world that deliver a strong financial return on investment, and make their buildings more operationally and energy efficient. This includes services ranging from Intelligent Building Services, building controls, turnkey contracting, predictive maintenance services and aftermarket parts. Larry also leads Trane’s Performance Contracting Energy Services business, which performs energy audits and enables building owners to use future energy and operational savings to finance infrastructure improvement projects.

Larry is a business leader with more than 25 years of experience and a strong reputation in the services industry. He previously served as Trane’s vice president of service and contracting for the Americas region, and in various services leadership roles with Xerox and Eastman Kodak Company.

Larry earned a bachelor’s of science degree in electrical engineering from Wayne State University in Michigan, USA; a master’s degree in electrical engineering from the Rochester (N.Y.) Institute of Technology; and a master’s in business administration with honors from Stanford University.

Mohammed Zarringhalam

Vice President Service

Nikon Precision