Focus Day: 8th November, 2011

8:00 Coffee & Registration Coffee & Registration

9:00 Chair’s Welcome Address Malcolm Chisholm, President, AskGet No session description available. Malcolm Chisholm President, AskGet Malcolm Chisholm has over 25 years experience in data management, and has worked in a variety of sectors, including finance, insurance, manufacturing, government, defense and intelligence, pharmaceuticals, and retail. He is an independent consultant specializing in data governance, master/reference data management, metadata engineering, business rules management/execution, data architecture and de [read more]

9:15 Building Your Data Management Strategy To Take Full Advantage Of The Outsourcing & Offshoring Principles With decreasing profit margins across industries the world over, one of the most widely practiced management strategies for a company in recent years is to adopt measures across the entire operational chain aimed at improving efficiency and achieving substantial cost reductions. Outsourcing your data management strategy and part of operations is one such strategic tool that has come to be accepted as one of the most effective means to achieve a high degree of operational efficiency in respect of activities that are not primary to an organization’s focus. By outsourcing some or all of your data management strategies to a third party, you can reduce your burden of managing the routine administrative activities to quite a great extent. The administrative expenses by data management outsourcing are reduced considerably, leaving top management free from the responsibility of managing its manpower in these departments. Does this sound convincing? Or would you rather be more cautious, and offshore your data management, thus keeping more control over business processes and standards? Hear this strategic presentation to learn the ins and outs of effective reference data outsourcing. Get new ideas to test and implement in your business. Question the speaker and find out what works and what doesn’t. Assessing your potential scope of oursourcing/offhsoring needs  Building on the existing business process and infrastructure  Choosing outsourcing partners  Evaluating the advantages and disadvantages of offshoring  Maintaining control and top quality standards in both scenarios  Measuring savings, efficiencies and improvements achieved

9:45 Evaluating The Business Benefits Of Effective Outsourcing: Case Study Malcolm Chisholm, President, AskGet Technology and automation of business processes have been the focus of IT for the past 50 years, but today the focus is shifting to data. Enterprises understand that the vast stores of data they manage contain significant and unrealized potential, and are trying to unlock it. But at the same time, data management is poorly understood. It cannot be achieved by buying technology, and there are no approaches that can be borrowed from elsewhere. The Information Age is different to the Industrial Age. Malcolm Chisholm is one of the leaders in thinking about both reference data management and outsourcing. He has been involved in many large scale outsourcing projects in some of the major investment banks and asset management companies around the world. His knowledge and practical experience of outsourcing is second to none. Join this case study presentation to hear some of the most interesting ideas, lessons and cases of outsourcing successes and failures. Bring colleagues to discuss what you hear. Ask questions and debate the different challenges during the lunch hour. Malcolm Chisholm President, AskGet Malcolm Chisholm has over 25 years experience in data management, and has worked in a variety of sectors, including finance, insurance, manufacturing, government, defense and intelligence, pharmaceuticals, and retail. He is an independent consultant specializing in data governance, master/reference data management, metadata engineering, business rules management/execution, data architecture and de [read more]

10:30 Establishing a Baseline for Reference Data Eco-system: Rationalizing and Optimizing your Reference Data Environment Fred Cohen, Group Vice President (Capital Markets & Investment Banking), iGate Patni On average 25% of a financial institution's annual reference data spend is wasted on duplicate data purchases. An additional 25% to 35% of cost is due to inefficient data governance, and a lack of control over data cleansing, data management, and distribution. Fred Cohen, Global Head of iGATE Patni's Capital Markets and Investment Banking practice, will be sharing his insights on:  Drivers for controlling and centralizing data  Need for a baseline when re-architecting RD  ‘Data lineage’ – The what and how  Business benefits – RD charge out, RD purchase de-duplication and finding unused data Fred Cohen Group Vice President (Capital Markets & Investment Banking), iGate Patni Fred Cohen is Group Vice-President and Global Head of iGATE Patni's Capital Markets and Investment Banking practice. With over 25 years’ of experience in the financial markets, Fred has held senior management positions with high-profile employers such as Lehman Brothers, State Street, Thomson Financial and DST; he also has extensive experience managing very large scale financial projects.

11:00 Networking & Morning Coffee Networking & Morning Coffee

11:30 PANEL DISCUSSION: Comparing Outsourcing vs Offshoring vs Nearshoring – Experiences, Results & Benchmarking Elena L. Christopher, Vice President, Financial Services, Mobius Services Outsourcing is no longer about cost savings only. Research suggests that there are several factors aside from cost which are now being considered when considering outsourcing deals. Some of these are: Accessibility to right talent  Geographic expansion  Reinvention of their business model  Ability to innovate The businesses are much more focused on the long-term effect of outsourcing in their company as opposed to just saving money for their organization. In addition to these factors, there are different types of outsourcing, including offshoring and nearshoring. Join this panel discussion to hear the latest thinking on all 3 types of outsourcing. Find out which questions you should be asking when considering and developing your outsourcing strategy. Question the experts on the long term effects of outsourcing, offshoring and nearshoring. Learn from the mistakes and successes of others. Elena L. Christopher Vice President, Financial Services, Mobius Services

12:15 Diversities In Using External Registries In A Globalised World Henrik Liliendahl Sorensen, Head of Data Quality, Henrik Sorensen’s expertise lies in international business directory matching and international aspects of data quality improvement and master data management. He has been involved in IT business since 1980 with application development, migration, project management and business management in a large range of business areas including government, insurance, manufacturing, membership, healthcare, public transportation and others. Since 1995 Henrik focused exclusively on data quality improvement and master data management. Join Henrik to learn from his vast experience of effective data management, focusing on the use of external registries as a form of outsourcing. Henrik Liliendahl Sorensen Head of Data Quality,

13:00 Networking Lunch Networking Lunch

14:00 Managing Risk In An Outsourced Environment: Lessons Learned Sanjiv Somani, Managing Director, UBS AG This case study presentation will give you the strategy, the thinking and the results of effective risk management in outsourcing. Any outsourcing project has a number of disadvantages and risks involved, including: Loss of managerial control  Hidden costs  Threat to security and data loss  Quality problems  Risk of being tied to the financial security of another business  Ill will and bad publicity All of the above need strategic and careful management. Join Sanjiv to find out how he approaches these challenges and makes outsourcing work for UBS. Sanjiv Somani Managing Director, UBS AG

14:30 Afternoon Coffee No session description available.

15:00 Benchmarking Roundtable Discussions Share Experiences, Exchange New Ideas & Learn From Colleagues This specially designed benchmarking session will take you to the next level, whether you are the top of all or not, you will receive lot of useful inputs which will give you an advantage. The session has been designed to achieve 3 clear goals.   To show you the trend. It doesn’t matter if your business uses outsourcers or is considering using outsourcing strategies. You will see the full spectrum of approaches and strategies for managing outsourcing. By exchanging experiences you will learn the different tactics for outsourcing. Our team of benchmarking experts will carefully record all the sessions to give you a full report with trends and innovations in the outsourcing space.  To give you a clear idea of where your business stands in the trend. You will be able to compare and judge your strategy against everyone else’s. But more importantly, you will have data to enable you to place your strategy and your results in the trend. Are you top or are you bottom of the trend? Do you need to reconsider your strategy, or are you leading the way? Statistical answers to these questions will await you at the end of the conference week. Share experiences and get new ideas. Statistics and data is great. Placing your performance on a chart is also very useful. But there is nothing to replace the good old chat with likeminded colleagues who are facing similar problems as you, with similar challenges, opportunities and decisions to make. This session is all about sharing experiences, finding new ideas and solutions, as well as meeting new colleagues. When we asked FIMA participants about the value of benchmarking sessions to them, most mentioned that: “…sometimes it is not the data and the trend that they need. It is so great to simply get the comfort of knowing that your colleagues and competitors are facing similar problems, and that you are not on your own.” Senior Data Manager, Large Investment Bank Join this session to: To find who is the best, what is the cost and how they do it  Learn about the positives and negative points of your outsourcing strategy  To plan your next steps, based on the experience of others  To cut the costs of your outsourcing strategy  To learn what DOESN’T work

17:00 End of Focus Day End of Focus Day