Monitoring Data Quality Performance Using The Right Data Quality Metrics

Dr Vinay Pampapathi,
Executive Director, Technology Division,
Daiwa Securities SMBC Europe

The key to making good decisions is having access to accurate and appropriate data, news or information. With reference data systems, it is important to plan the metrics you will need to help make or confirm your decisions and to identify problems and improve processes. Dr. Vinay is responsible for all strategic and tactical systems development within EMEA. In his talk he will look at some of the metrics that should be gathered together with examples of how these helped improve business processes and project decisions:

• Understanding the business implications of bad data
• Using metrics to monitor the on-going data quality process
• Measuring progress, quality assurance and verifying and improving business processes

Relationship between the Data that Feeds Top-Level Investment Decision Processes and the Internal Data Environment

Peter Giordano,
Executive Director, Institutional Equities,
Oppenheimer & Co. Inc.

Bad data can lead to bad business decisions and it is paramount for data professionals to ensure data used for business intelligence and analytics is current and accurate. Peter is responsible for leading product development efforts, strategic planning, trading floor operations, data management, and acts as primary liaison between the equities businesses and core infrastructure groups. Peter will discuss the following:

• Providing decision makers with information they can trust
• Establishing the data quality confidence level needed to feed top-level decisions
• Measuring the level of data quality confidence through appropriate metrics

Controlling Costs Through Enhanced Data Sourcing Strategies

Peter Largier,
Global Head of Reference Data Analysis and Projects, Market Information Business Management,
Credit Suisse

Having the right system in place is fundamental to ensure efficiency and keep costs under control, particularly in today’s tougher markets. Peter currently leads a global team of data professionals who help the Investment Banking, Private Banking and Asset Management divisions achieve cost effective sourcing and use of reference data. In his presentation he will address:

• Facing the technical challenges of dealing with multiple unconnected systems
• Establishing effective terms of use with data manufacturers
• Managing data vendors’ manufacturing processes – using data to understand what the data manufacturers are doing and the trustworthiness of the data
• Data licensing and the implications on data repair and quality
• Effectively auditing your data feeds and the advantage of multiple vendors

Reducing Operational Risk Through Greater Scrutiny Of Data Vendors

Matthew Cox,
Head of Securities Data Management, EMEA,
Bank of New York Mellon

The operational risk linked to bad data could mean serious losses for your firm. An effective monitoring of data feeds from vendors can seriously reduce this risk and ensure quality data is circulated across the organisation. Matthew is responsible for all Securities Master Data records held in the various bank systems and his responsibilities are the security pricing, security master adds and maintenance, for the bank’s UK custody, and European retail accounting functions. Matt also has responsibility for fund accounting corporate action processing across Europe. In his presentation he will focus on:

• Assessing the risk attached to incorrect data across your business
• Identifying the sources of inaccurate vendor data and the origins of incorrect and outof- date data
• Creating metrics with data vendors to ensure data quality and transparent audit procedures
• Effectively tracking bad data to reduce client loss and operational risk

ROUNDTABLE DISCUSSIONS

After some of the main presentations are finished, you are bound to be brimming with questions and ideas about the cutting edge strategies that have been presented to you. FIMA 2008 gives you the opportunity to discuss the burning issues with small groups of your peers.

FIMA 2008 will feature roundtable discussions on the following top issues:

• Setting The Right Metrics To Evaluate Data Quality
  Dr Vinay Pampapathi, Executive Director, Technology Division, Daiwa Securities SMBC Europe
• Achieving Data Quality Through Careful Scrutiny Of Data Vendors
  Matthew Cox, Head of Securities Data Management, EMEA, Bank of New York Mellon
• Using Quality Data To Advance Business Objectives
  Lisa Sully, Global Head of Data Management, Aberdeen Asset Management
• Achieving Greater Data Accuracy To Improve Your Firm’s Confidence Level In Risk And Compliance Reporting
  Richard Snookes, Director and Global Head of Client On Boarding, Barclays Capital

Exploring Data Quality And Scorecards To Deliver Trusted Data

Tommy Drummond,
VP Product Marketing Data Quality Division,
Informatica

Tommy has the responsibility for planning and marketing the future direction of Informatica’s data quality solutions. Tommy joined Informatica when the company extended its offerings to include next generation data quality solutions with the acquisition of Similarity Systems, where Tommy was Director of Product Management. In his session he will focus on:

• Understanding execution and sustainability challenges when looking at data quality metrics and scorecarding
• How should your organisation implement a successful ongoing data quality metrics process and what are the benefits?
• Exploring roles, ownership, processes, business rules and data governance, and infrastructure to deliver trusted data and linking data quality metrics to economic value

Overcoming The Barriers To Maintaining The Quality Of Your Data On An Ongoing Basis: What Are The Critical Success Factors?

Speaker to be confirmed

There are 4 critical success factors; clear ownership, effective governance, quality metrics, and flexible architecture. Data quality is essential to the success of our businesses, but there can be conflict between the resolution of day to day issues and focus on strategic data management.

• Who should take ownership of data quality, and how do you make that stewardship a reality?
• What are the sources of data inaccuracy, and which of them can be tackled more immediately and easily?
• Lost in translation: are you mapping the external data accurately as it is processed through your internal systems?
• To what extent are you testing your systems before they are used, and is it enough?

Improving The Quality Of The Vendor Data You Receive: To What Degree Can Wider And More Comprehensive Use Of SLAs Provide The Solution?

Christian Arsenault,
Assistant Vice-President, IT and Data Management,
Natcan Investment Management

Data is as critical to financial institutions as jet fuel is critical to airlines. It is important for financial institutions to seek data quality warrantees through detailed SLAs in order to take control of data liability and indemnity with data quality and minimise the risk associated with bad data. They must also have tools and processes to catch and correct bad data when the vendors can’t.

Christian Arsenault has been with Natcan Investment Management for five years and is currently the Assistant Vice-President of IT and Data Management. He is responsible for IT architecture, application maintenance and integration, development, and IT operations, as well as management and architecture of corporate investment and reference data. Prior to his role as Assistant Vice-President, he held the positions of Senior Project Manager and Director of IT.

Before working at Natcan, Christian was working for Caisse de dépôt et placement du Québec as a Senior IT Analyst within the Performance Measurement group.

His presentation will include:

• Assessing the extent of the challenge: how to put a value on the amount of internal manual work performed to get the quality of vendor data to the level you need
• Just how tight and extensive should your SLAs be?
• Cost of quality vs cost of bad data
• How difficult is it to establish SLAs with large vendors that have a dominant market position?
• How to take advantage of contract renewals as a prime opportunity to renegotiate more specific and demanding SLAs

Is 3rd Party Vendor Consensus Data Redundant? The Development Of In-House Consensus Estimates By Buy- Side Firms And The Broad Implications For The Rest Of The Investment Industry

Paul Booth,
Co-Head of Global Data Services Team,
Citi Investment Research

The quality of data that feeds investment decisions is of paramount importance for buy-side firms. Often they rely on consensus company estimates but an increasing amount of firms are now setting up their own capabilities. Paul Booth is both Director and Co-Head of the Global Data Services Group at Citi Investment Research as well as Manager of its European and emerging markets operations. Paul joined Citi in 2001 as an analyst in the global resources and basic materials team. In his session Paul will explore the realities behind consensus data and what buy-side firm need to be aware of:

• Understanding how buy-side firms are becoming increasingly data-intensive, moving beyond simple estimate analysis
• Exploring the structural factors behind the weaknesses and limitations of traditional sources of consensus company estimates and how these are expected to continue deteriorating over time
• Defining the advantages and disadvantages of buy-side firms developing their own proprietary in-house consensus database, directly incorporating detailed broker estimates
• New sources of alpha signals including sector-specific estimates and company operational metrics

Ensuring The Correct Reference Data Management Processes Are In Place To Allow Your Firm To Meet Regulatory Compliance

Richard Snookes,
Director and Global Head of Client On Boarding,
Barclays Capital

The Client On Boarding Group at BarCap is responsible for performing all aspects of KYC/AML and sanction screening in addition to EDM across a host of downstream front and back end systems. The group operates on a global basis and manages new business requests across all asset classes.

André Kelekis,
Head of Global Market Data Strategy,
BNP Paribas

In his role, André Kelekis analyses the market data landscape including regulations, mergers, IT innovations that can impact it. He works on the offer side (vendors, new ventures to widen the offer) as well as the demand side (BNP Paribas business lines). Recently, he focused on the MiFID directive and its impacts on Market Data and Market structure for the different BNP Paribas business lines.

Graeme Muirhead,
Director, Technology Division,
Merrill Lynch

Martin Sexton,
Managing Director,
London Market Systems

Martin Sexton, MD of London Market Systems, has been an active participant in the MIFID Joint Working Groups and in the ISO 20022 UNIFI (Universal Financial Industry message scheme) initiative. 

He has been hired by a number of the tier 1 financial intuitions to assist in the deployment of Enterprise-wide messaging architectures and in defining the processes associated with deploying central data depositories. 

Martin is a vanguard for the creation of an industry standard scheme to support the characteristic of all financial instruments and in the representation of these attributes in a symbolic human readable form. He is keen to build on the exchange traded derivative symbologies, such as the MiFID Alternative Instrument Identifier (AII) and the OCC Options symbology initiative.

Financial organisations today are using data through a combination of systems, specialist technology and risk management tools to comply with different regulations. This session will debate how data can help you achieve regulatory compliance:

• Understanding the current implications of MiFiD, KYC and ALM and Basel II on data management practices
• Exploring whether making your central data depository compliant to all regulations is a realistic objective
• Should you continuously buy into new data feeds from vendors every time they are released?
• Exploring the role of the compliance officer and the issues they are anticipating for managing regulatory compliance

Chairman’s Opening Address

Keith Hale,
Executive Vice President and Co-Founder,
Netik

With over 15 years experience in financial services, Keith Hale is responsible for sales, marketing, product implementation, professional services and customer support in the EMEA region. Keith has overseen the successful delivery of more than 20 implementations of Netik InterView, providing clients with state of the art reporting and data management solutions.

As a founder of Netik, Keith has also been responsible for growing the Netik Professional Services team from scratch, as well as spending 3 years establishing Netik’s North American presence based out of New York.

Ensuring A Successful Group-Wide Data Management Model

Speaker to be confirmed

Having an efficient framework in place for reference data management across the enterprise is the quest of many data professionals. To achieve this you need to have a great strategy and detailed execution plans.

• Establishing the real value of data as an organisational priority
• Getting the most out of your staff and clearly defining their responsibilities within the data model
• Holding staff to account: managing talent up and poor performers out
• Overcoming the challenges in the market by strong leadership, strategies and execution

Proving Data Quality As A Business Enabler

Michael Eldridge,
Head of European Operations Control,
WestLB AG

The dynamics of a centralised data quality framework can be measured not only in cost of service but directly to the P&L of an organisation. Recent market events have spelled out clearly the magnitude by which poor data quality can influence companies and its leadership team’s ability to make fact-based decisions. Michael is responsible for the operational control within WestLB including ensuring quality data circulates across the organisation. In his speech he will explain how data quality can become a business enabler:

• Eliminating the myth that data quality is a nice to have not a need to have
• Identifying the real value bad data costs your business
• Securing senior buy-in and building the business case for further investment in data quality projects
• Ensuring automated data quality frameworks and effective checks and balances

Changing The Game: The Proliferation Of Shared Data

Ken Price,
CEO and Co-founder,
AVOX

Ken Price is the CEO and a co-founder of Avox. Prior to starting Avox, Ken was globally responsible for sales at Monis Software and Cicada. He also held the general management role for operations throughout Europe, Middle East and Africa at the enterprise risk management software vendor, Algorithmics. Addressing reference data challenges with his clients has been a key part of Ken’s role for the past 13 years. Ken will be examining the following:

• Exploring what the data management industry has focused on and why
• The great misunderstanding
• An identifier is no better than the data it is linked to
• Getting the data right, everywhere and all the time requires a significantly different approach
• Why bother? Identifying the business benefits

Ensuring Company Wide Commitment To Reference Data Projects

Graeme Muirhead,
Director, Technology Division,
Merrill Lynch

• Understanding the importance of maintaining a seamless flow of data to the point of consumption – what are the challenges how do you overcome them?
• Ensuring data quality throughout
• Addressing the lack of identification standards

The Global Economy and Financial Markets – What Lies Beyond The Credit Crunch?

Geoffrey E. Wood,
Professor of Economics,
Cass Business School
(awaiting final confirmation)

Since the beginning of the financial crisis in the summer of 2007, financial institutions have been badly hit, affecting volatility levels and credit spreads. This session will shed some light into the current turmoil and will give delegates an overview of what the future looks like for financial organisations in Europe.

• Understanding the recent market volatility and the reasons behind it
• Analysing credit spreads pre and post August 2007
• The impact of the credit crunch on financial institutional

Rethinking The Reference Data Landscape

Graeme Austin, Director,
Product Management,
Xtrakter

Graeme Austin spearheads the product management function at Xtrakter, a leading provider of fixed income (reference and pricing) data, operational risk management, trade matching and regulatory reporting services to the global capital markets. Graeme has over 20 years of senior management experience. In his session he will address:

• Data fragmentation and the value of aggregators
• Managing reference data to maximise operational performance
• Understanding the importance of proximity to strike point
• Suitability of current reference data methodologies for effective enterprise data management

Managing the Funding Process for Data Management in a Turbulent Financial Market

Sally Hinds,
Global Head of EDM,
HSBC

As the Global Head of Enterprise Data Management Sally is responsible for Market Data, Instrument Reference Data, Common Data and Organisational Data in Global HSBC corporate investment banking and markets (CIBM). With a global team of 45 staff in based out of London, Paris, New York, Hong Kong and India, Sally is currently moving the group towards EDM and is globally responsible for HSBC group relationship with market data vendors.

Emily Cates,
Global Head of Client and Cross Product Solutions,
Dresdner Kleinwort

Emily’s responsibilities include large infrastructure changes, support for structured products, CRM, reference data management and client verification. She is a member of the Omgeo Advisory Board and the LIBA Settlement & Clearing committee and has also been a co-chair on the ISLA Market Developments Sub Committee in 2006.

Graeme Muirhead,
Director, Technology Division,
Merrill Lynch

Graeme was previously Head of Technology at Daiwa Securities and has recently moved to a similar position at Merrill Lynch and is currently overseeing several reference data projects.

Julia Sutton,
Global Head Customer Accounts Operations,
Citi

Julia has been working in the banking industry for over 30 years. The last 10 have been dedicated to customer data. Her role at Citi is Global Head of Customer Accounts Operations.

All in charge of reference data budgets, our panellists will debate how to overcome the barriers of successfully implementing reference data projects at a time of strict budget constraints and re-prioritisations:

• Assessing how bad the credit crunch has impacted financial data management projects and initiatives
• Mastering budget reallocation and staff cut backs: ensuring data quality remains a priority for the business
• Reducing risk within your business through greater self auditing and compliance checks
• Gaining competitive advantage while your competitor reduces their efforts: why pushing ahead with data projects in times of uncertainty will add value to your bottom line long term?

EDM And The Roadmap Ahead

Mike Atkin,
President,
EDM Council

Whilst many organisations are re-prioritising their reference data projects, the quest for EDM remains as important as ever. Mike has been involved with other organisations including the Reference Data Coalition (REDAC) and the UK Reference Data User Group (RDUG). In his session he will address:

• Where does EDM rank within project priorities in the current market?
• Integrating and centralising data management from multiple silos
• Establishing effective governance models for EDM transition
• Pipedream or reality: the 5 year EDM implementation plan

Ensuring Your Counterparty Data Is Fully Integrated And Consistent In The Absence Of Industry Standards

James Redfern,
Head of Sales & Marketing,
CounterpartyLink Ltd.

James Redfern is one of the founding members of CounterpartyLink and has over 20 year of experience in financial services.  He sits in the executive management board and is responsible for sales and marketing.

He has had various management roles at Cicada, where he managed strategic alliances and partnerships, Reuters Group PLC where he was globally responsible for third-party optional services, ADP and Citicorp/Quotron.  He has also worked for stockbrokers in Vancouver, Canada and Sydney, Australia

• How close is the industry to adopting Legal Entity Identifiers and other standards?
• Getting the first step right: accurate identification of counterparties and proper data linkage to related data
• Are there external identifiers you can use, such as company registration numbers, to ensure there is no duplication?
• How strongly defined does counterparty data need to be?

CASE STUDY: Focusing On Data Integration As A Key Step Towards EDM

Christian Arsenault,
Assistant Vice-President, IT and Data Management,
Natcan Investment Management

Data integration allows organisations to access all their fragmented data, create an accurate and consistent view of their information assets and leverage those assets to drive business decisions and operations.

Christian manages the IT and Data Management groups at Natcan. The Data Management group is responsible for investment data integration, certification and dissemination across the enterprise. In addition, his team provides investment content expertise and support for various internal data applications and to the company's technical and investment groups (including security master data). Christian will focus his presentation on:

• Exploring the challenges of feeding centralised and authoritative sources of data into multiple application environments
• Managing your legacy architecture with an appropriate migration path
• Utilizing a "single point of entry" approach
• Getting to a level where you can utilise your EDM system and leverage data throughout your operation

Strategies For Collecting And Maintaining Global Legal Entity Data That Meets Your Risk And Compliance Standards

Speaker to be confirmed

Increased regulatory requirements together with the need for improved risk controls have placed a reliance on sourcing and maintaining accurate legal entity data. The lack of a global counterparty ID standard has made it difficult to collate and maintain information from a variety of disparate sources.

• Identifying a trustable and definitive source for accurate counterparty data
• Integrating counterparty data into your systems, file formats and processes
• Examining how to secure a 3rd party for counterparty data and steps for implementing them into your systems

Eyes Wide Open: Exploring The Realities Of Implementing A Data Management Solution

Dani Newland,
Data Management, Product Manager,
Eagle Investment Systems

• Understanding the difference between reference data management and data management
• Defining the steps to take to support data governance
• When can you expect to realise ROI?
• Where are the typical pitfalls in system integration and how do you ensure agile responses to ever changing markets?

Establishing And Successfully Managing A Centralised Counterparty Database: Overcoming Implementation Challenges and Ensuring Continuous Improvement

Guillaume Lesage,
Operations and Referencial Director,
Calyon

Focusing on completeness of the database, unique identification of counterparts, endto- end management from KYC and MIF to front office trading, this session will cover the IT, organisational and design issues necessary to implement such reference data management and the challenges to overcome.

Guillaume’s responsibilities include support for structured finance, trade finance, commercial banking, e-business, and also counterparts, KYC and market data management on a world wide basis. Guillaume’s session will focus on the actions which are necessary to ensure the creation and management of a global counterparty database for an investment bank:

• Minimising disruption and maintaining operational efficiency when re-engineering counterparty information into one centralised platform
• Removing point- to- point interfaces and aligning business units
• Identifying counterparty quick wins to demonstrate effectiveness to staff and business
• Establishing an effective governance model to ensure maintained and future success

PANEL DISCUSSION: Managing A Golden Copy Repository In Practice: How To Ensure Different Departments With Different Data Needs Use A Single Source

Peter Giordano,
Executive Director, Institutional Equities,
Oppenheimer & Co. Inc.

In his role, Peter is responsible for leading product development efforts, strategic planning, trading floor operations, data management, and acts as primary liaison between the equities businesses and core infrastructure groups such as: technology, compliance, operations and finance.

Julia Sutton,
Global Head Customer Accounts Operations,
Citi

Julia has been working in the banking industry for over 30 years. The last 10 have been dedicated to customer data. Her role at Citi is Global Head of Customer Accounts Operations.

Chris Johnson,
Head of Data Management, Institutional Fund Services, Europe,
HSBC Securities Services

Chris joined HSBC Securities Services, in August 2006 and was previously at Threadneedle Investments, where he was Head of Investment Information Services. Before that he was a Director at UBS. Chris is an associate member of the Securities and Investment Institute.

Our panellists will debate the practicalities of successfully managing a golden copy repository and how to set standards in place for different departments to follow:

• How can the widely diverse needs of different departments be reconciled with a single Golden Copy repository?
• What steps can you take to prevent different departments from keying in data manually?
• How can you create the necessary interfaces with different departments if they are not willing to allocate a budget for it?

Ensuring Corporate Actions Are Accurately Reflected In Your Data

David Kane,
Senior Vice President, Securities and Operations,
JP Morgan Worldwide Securities Services

Corporate actions processing is one of the few remaining securities operations areas that is still not fully automated. Better standard and new technologies are helping reduce manual processing costs and risks. As part of the WSS Operations Management team, David is responsible for Securities Processing Global Operations. He also has responsibility for the Clearance, Collateral Management and Trust Operations and is the Head for JPMorgan’s Technology and Operations Centre in Bournemouth. David will be discussing the following:

• Assessing the consequences of getting corporate actions data wrong relative to other types of data
• What are the obstacles to accurately reflecting corporate actions data, and how can you overcome them manually?
• Will a degree of manual analysis always be necessary, and if so, how much?
• What are the additional implications of managing corporate actions data, and to what extent do they prevent automation?

Is the business data proposition heavy enough? Offering the right size solution for the problem on hand

• Exploring what a business asks and gets vs what the business needs in terms of reference data systems
• Comparing SILO specified with enterprise-wide reference data requirements
• Exploring the difference information needs for order execution, trade processing, risk and controlling and top management
• Exploring the difference information needs for fixed income, equity derivatives, fund management and for those working in CDO, CDS, CMO, ABS and MBS
• What today’s solutions and implementations commonly cover – is client and securities master data enough information?
• Evaluating the benefits of an appropriate cover

Pramod Gupta
Vice President – Financial Services Products
HCL Technologies Ltd

Pramod heads Penstock Product Engineering, HCL’s initiative to build and create a business in Financial Services Products. Pramod joined HCL in 2001 when HCL acquired Deutsche Software, which was Deutsche Bank’s captive technology unit in Bangalore. Since then, Pramod has contributed substantially in building HCL’s Capital Markets business having piloted their growth in Europe. His knowledge of Financial Services business was key in creating an effective market facing organization for its Capital Markets business that could build and sustain a growth rate in excess of 15% Q-on-Q for a good period of time.

Prior to joining HCL, Pramod was with IBM Global Services where he built a successful business around trading products in India. He started his career with Tata Consultancy Services after which he worked with the Hong Kong Government advising them on automation of large departmental systems and in developing and implementing solutions for the Courts of Hong Kong.

Penstock Product Engineering, HCL’s products business initiative was started just a year ago under Pramod’s direction. In this short span, Penstock Product Engineering has notched up some impressive wins and gained all round recognition for its well crafted products for MiFID Compliance, Foundation Data Services, Corporate Actions Solutions, Loans Origination. The group has plans for products in Capital Markets, Banking and Insurance space and is backed by team of 250 involved exclusively in product development.

How Important Is Corporate Actions Data In The Financial Industry?

Nigel Bell,
UKI Business Manager – Pricing & Reference Data,
Thomson Reuters

With over 20 years experience in the Market Data Industry, Nigel rejoined Thomson Reuters in 2007 having previously worked there for nine years in the 80's and 90's. As Business Development Manager, he is responsible for Pricing and Reference Data business development in the UK, incorporating End of Day Pricing, Corporate Actions, Evaluated Pricing and Counterparty Data.

He has also worked for Bridge Telerate, Datastream ICV, Dow Jones Newswires and CounterpartyLink

• What advantages are there for a business in integrating corporation actions data and what type of challenges might they face?
• Identifying the benefits of global standards
• Timeliness of data updates
• Financial considerations and benefits
• Data integration

PANEL DISCUSSION: Integrating A New Best- Of-Breed Software With Existing Legacy Systems: How To Keep It Simple

Sally Hinds,
Global Head of EDM,
HSBC

As the Global Head of Enterprise Data Management Sally is responsible for Market Data, Instrument Reference Data, Common Data and Organisational Data in Global HSBC corporate investment banking and markets (CIBM). With a global team of 45 staff in based out of London, Paris, New York, Hong Kong and India, Sally is currently moving the group towards EDM and is globally responsible for HSBC group relationship with market data vendors.

Philippe Rozental,
Co-head of Asset Servicing,
Société Générale Securities Services

Philippe joined SGSS in 1995 and has since developed the service offering for OTC and structured products such as business support operations (middle and back-office). He built the operational and IT platform and is now developing the service through a large panel of European financial institutions. Prior to that, Philippe worked at AT Kearney and McKinsey.

Christian Arsenault,
Assistant Vice-President, IT and Data Management,
Natcan Investment Management

At Natcan, Christian is responsible for IT architecture, application maintenance and integration, development, and IT operations, as well as management and architecture of corporate investment and reference data. Prior to his role as Assistant Vice-President, he held the positions of Senior Project Manager and Director of IT

Our panellists will debate the challenges of integration when legacy systems are already in place and will address not only the challenges but also the practical solutions:

• Understanding how new systems can best feed and extract data from the existing setup
• How can you integrate your data into the individual applications across the organisation with minimum adjustments?
• In what ways can you counteract the huge volume of different legacy systems you need to adapt the data for?
• Using an automated matching process to generate and identify exceptions

PANEL DISCUSSION: Why Does The Securities Industry Have A Problem With Corporate Data? What Are The Solutions?

Moderator: Gary Wright,
CEO,
B.I.S.S. Research

Gary has been in the finance industry since 1969 and has held senior positions within several major financial institutions and vendors giving him a unique position to appreciate the problems of procurement from both sides. He is the creator of the unique B.I.S.S. Accreditation, which independently benchmarks international systems and services from the buyer’s perspective. Panellists:

Lesley Gomm,
SVP, Department Manager, Asset Servicing, Europe,
Citi

Lesley manages the Asset Servicing team of 80 staff at Citi Markets and Banking. She is responsible for processing all corporate action and income activity across the firm trading accounts and customer accounts for both equity and fixed income products for proprietary, stock lending and prime brokerage business.

Lesley joined Citi in 2006, with over 20 years’ experience in asset servicing, settlements and operational risk. Previously she spent 12 years at Morgan Stanley managing the Corporate Action and Dividend Group. Lesley was involved in the creation of the London Asset Servicing Association when it was first founded in 2001.

Darren Purell,
Director, Global Asset Servicing Utility,
Deutsche Bank

Pauline Tierney,
Associate Director, Head of Corporate Actions,
Barclays Wealth Investment Operations

Pauline Tierney is Associate Director and the Head of Corporate Actions for Barclays Wealth Investment Operations, the UK’s leading wealth manager. Her current team consist of around 100 staff performing Corporate Actions and dividends functions for differing client segments from Private Banking to Stockbroking. Tierney, formerly Vice President and Unit Head of Asset Servicing Europe at State Street Corporation and Head of Treasury Dept at Deutsche Bank, has 20 years collective investment operations experience.

This panel discussion will focus on the current challenges faced by the corporate actions industry including:

• Standardising corporate data at source or via market data suppliers?
• Should data suppliers be eliminated and reduce the industry costs in the data chain?
• Are regulatory fines on the way after MiFID?
• Exploring the need for new open and flexible data standards for free on the web

Chairman’s Opening Address

Predrag Dizdarevic,
President,
KonsultLab

Implementing Best Practice For Data Centralisation Strategies

Iman Szeto,
Director of Global Reference Data Programme,
UBS Global Asset Management

Centralising reference data management can provide a good ROI by optimising accuracy, timeliness and availability of data, which can empower decision-making and maximise profitability. This session will explore how to achieve a scalable centralised reference data platform.

Iman joined UBS Global Asset Management in 2006 and manages the Global Reference Data Programme which covers Data Integration and Distribution. Before, he was worked with Northern Trust for 9 years where was responsible for the integration of the asset pricing database which maintains over 2.5 million securities. Iman is an Executive Committee member of the Information Provide User Group (IPUG) and co-chairs the Reference Data Special Interest Group. In his session he will focus on:

• Understanding the importance of organisational alignment and stakeholder buy-in
• Overcoming obstacles attached to business units relinquishing control to data management
• Minimising operational disruption when implementing centralisation
• IT, infrastructure and legacy considerations
• Creating data security and usage restrictions

Ensuring Data Management Projects Deliver Short Term ROI

John Visti Madsen,
Team Leader, Data Management,
Saxo Bank

John is currently responsible for streamlining global data handling processes, securing data quality, implementation of data feed solutions and vendor account management. His presentation will focus on:

• Assessing the need for clear deliverables of data projects in the current market
• Streamlining and eliminating waste across your data management departments
• Ensuring clear lines of communication with senior management and setting metrics for project success
• Establishing project milestones and managing deliverables along the way

Getting The Business Involved In Your Enterprise Data Initiatives

Speaker to be confirmed

• Developing strategies for getting the front office involved in the data initiative
• Using funding models as a means for driving engagement
• Aligning the data management initiative to the business priorities

Managing Your Golden Copy Through Effective And Standardised Data Integration

Peter Serenita,
CDO,
JPMorgan Worldwide Securities Services

Hear from one of the greatest reference data leaders and more importantly for the man responsible for data across JPMorgan Worldwide Securities Services. Peter is globally responsible for the development of information and technology practices that fully integrate data across the enterprise. Some of his focus areas include security reference data, security pricing, and account and client reference data. In his presentation Peter will be focusing on the following:

• Creating internal standards and ownership models
• Implementing internal, group wide standards for data entry to ensure information quality
• Establishing a data quality framework that will ensure transparency of downstream system errors

With Ever-Expanding Data Feeds, How Do You Find A Balance Between Automation And Manual Processes That Minimises Both Risk And Workload?

Eduardo Fernández,
Head of Reference and Market Data Global Programme, Corporate Architecture,
Santander Group

Eduardo is an expert in financial markets and risk management, with more than 13 years experience leading different IT areas with exposure to the whole business cycle. He started his career at Deutsche Bank in the Global Markets and Investment Banking IT division and then moved to BBVA Global Markets IT where he became Equities and Derivatives IT Manager. He joined Santander Group in March 2007 for directing global corporate initiatives on EDM. In his presentation he will focus on:

• To what extent is STP still the Holy Grail?
• How can you automate a process if the same data you are receiving from different external sources is inconsistent?
• How do you decide which elements require manual attention and review?
• Using cost-benefit analysis and other tools to get the right balance

Market Transparency And Standards In Securities Reference Data

Francis Gross,
Head of External Statistics,
European Central Bank

Francis’ division is responsible for external statistics (BoP, FDI, etc) of the Euro area and for coordinating their harmonisation across the EU. He is also responsible for the Centralised Securities Database (CSDB), which contains data on individual securities relevant to Euro area statistics. Francis joined the ECB in 2001 as Head of Organisational Planning and moved to his current position in 2006.

Soeren Kier Christensen,
Managing Director,
Finsoft Financial Systems

Working in Financial Services since 1985, Soeren is the former Head of Risk Management at Nomura International, ABN AMRO London, Unibank (now Nordea Bank). He has been in charge of Financial Instrument and party database projects at several points of his career. He was Commercial Director of Finsoft Ltd, where he also had the responsibility for the company’s products for the financial sector.

Francis Gross and Soeren Kier Christensen will deliver a joint presentation addressing the benefits of standardising reference data:

• Exploring how the ECB stresses the importance of market transparency
• Understand how high-quality reference data on securities would strengthen the required infrastructure
• Standardisation efforts among competitors represent a serious challenge - assessing why progress is at best slow
• Understanding how the ECB’s Centralised Securities Database (CSDB) offers an opportunity for progressing towards highquality reference data for securities

SPECIAL GUEST SPEAKER Overcoming Adversity And Effectively Leading Teams To Victory

LAWRENCE DALLAGLIO
England World Cup Winner and Wasps Rugby Legend

Lawrence Dallaglio has won virtually every accolade available in the game of rugby, most recently taking his former club wasps to the Guinness Premiership final and ensuring championship success in his final professional appearance.

Part of the 2003 England Rugby World Cup Winning squad, Lawrence has built his career on leading teams and inspiring top performances from those around him. He has represented England at every level and is recognised as one of the world’s best back-row players. Lawrence made his debut for England in November 1995; he has scored 13 international tries and holds 85 caps. Speaking at this year’s FIMA conference, Lawrence will share his experiences on leading teams through adversity and how to get the most out your ‘players’ during challenging times.

PANEL DISCUSSION: Getting The Best Out Of Your Staff: Effectively Managing The Data Managers

Moderator: Sean Taylor,
UBS

John Visti Madsen,
Team Leader, Data Management,
Saxo Bank

John Visti Madsen started his career as a data analyst with Telekurs Financial and then moved to VP Financial Information. He then moved to Saxo Bank where he is currently responsible for streamlining global data handling processes, securing data quality, implementation of data feed solutions and vendor account management.

Chris Johnson,
Head of Data Management, Institutional Fund Services, Europe,
HSBC Securities Services

Chris joined HSBC Securities Services in August 2006 and was previously at Threadneedle Investments, where he was Head of Investment Information Services. Before that he was a Director at UBS. Chris is an associate member of the Securities and Investment Institute.

David Lanc,
Head of Data Management,
National Australia Bank Group

It’s key to establish a well documented data governance model in order to get a complete picture of what data is available within the organisation, who can access it, the quality and consistency of it, and basically securing that data is understood and used consistently through the whole value chain.

Predrag Dizdarevic,
President,
KonsultLab

Our panellists will debate:

• Linking highly skilled data managers as a competitive advantage
• Creating career paths with set goals and timelines for promotion
• Best practices in staff training, motivation and performance reviews
• Overcoming the challenge of staff retention within data management

Reducing Data Costs Through Outsourcing Whilst Maintaining Operational Efficiency

Terri Humphreys,
Head of Market Activities,
Baring Asset Management

Terri joined BAM in 1998 has been Head of Market Activities since 2002. The Market Activities area provides market-facing support for the full range of BAM’s investment management activities in London, Boston, Hong Kong and Tokyo dealing with the post execution space. Functions covered include transaction processing, settlements, derivative support, data management, pricing, global events, commission reporting and reconciliations. She is currently a member of the ISITC Europe Executive Committee having served as chair in 2006.

Richard Turner,
Product Head, Fund Administration and Middle Office Outsourcing,
BNP Paribas Securities Services

Richard has over 25 years experience in financial services. He joined Cogent (prior to the acquisition by BNP Paribas Securities Services) in 1999. He was responsible for the operational planning and execution of the outsourcing deals with Deutsche Asset Mgmt and Martin Currie Prior. In 2006 he was appointed Head of Operation for the Institutional Outsourcing business and in 2007 moved into product management.

Peter Serenita,
Chief Data Officer,
JP Morgan Chase

As reference data management becomes more complicated, financial institutions will increasingly look to outsource their reference data needs. Outsourcing can remove the need for financial institutions to commit valuable time and resources to the task of managing data on a continuous basis.

This session will debate the benefits and pitfalls of outsourcing data:

• Key advantages outsourcing has on enterprise wide data management
• Deciding what data is safe to outsource
• Keeping control of your data: access requirements and reporting frameworks
• Ensuring data security within outsourced strategies

Evolving Governance Into Value Generation Realising The Value Of Data As A Corporate Asset

David Lanc,
Head of Data Management,
National Australia Bank Group

Data is the most important organisational asset after people, yet it remains in the basement, forgotten, as historic data processing functions morphed into “strategic” IT. Consequently, symptoms of poor data management abound, costing dearly in financial, customer reputation, business disruption and staff morale terms. Dr Lanc is responsible for data management activities underpinning Basel II assurance as well as driving value generation from data, including the strategic MI agenda. His session will focus on how to create commercial value, reduce risk and build confidence from a data focus:

• Organisational Focus - myth or reality - why does everyone accept data is important, but nobody takes ownership?
• The reality of poor data management - why we spend millions on fixing symptoms, and only thousands on preventing causes
• A model for getting the balance - insight into National's strategy for joined-up data management
• Culture - embedding a data-centric culture to reduce risk, create value and build morale

CASE STUDY: Exploring The Benefits And Challenges Of Outsourcing Reference Data

Speaker to be confirmed

Outsourcing reference data brings enormous cost saving advantages for your organisation, but is it all roses? This presentation will explore different aspects of reference data outsourcing and will explore how to overcome some of the challenges:

• What can be outsourced
• Explore how outsourcing can:
  • improve data quality
  • improve operational efficiency
  • manage scale
  • increase agility
• What to look at outsourcing providers
• Investigating the logistical pitfalls: define what you win, what you lose and what you need to change when you take the outsourcing route

Data Exploitation: Unlocking The Hidden Value In Your Firm’s Information

Roger Braybrooks,
Head of Research, Global Financial Markets,
Detica

Roger has been with Detica for 3 years, having previously worked at Barclays Capital. He leads Detica’s Global Financial Markets Research Capability, and has extensive financial markets experience. Roger has led projects across top tier investment banks with an emphasis on data and information exploitation. Is presentation will address the following:

• Explaining how organisations can access and analyse the information they hold to transform it into a strategic asset
• Highlighting how banks can unlock the value in their data in a cost effective way
• Demonstrating how banks can navigate the challenges of huge data volumes, variable quality and multiple instances of the same or slightly different data
• Reviewing solutions and case studies that address specific issues such as client churn, new client screening and postmerger data integration

The Rise In Off-Shoring Data Operations To India And China: Increased Efficiency Or Relinquishing Control?

Liam Davis,
Vice President, Global Data Management Strategy,
Northern Trust

Off-shoring data is seen by many as an effective solution to reduce reference data costs. There are many advantages in this as well as lots of logistical issues that need to be overcome for successful off-shoring. Liam is responsible for reference and pricing data operations within London, Dublin and Singapore operations. An expert in data offshoring, he will address:

• Assessing the cost vs performance model of off-shoring data operations to India and China
• Overcoming the challenges of remote management and governance
• Evaluating off-shoring as an alternative to outsourcing: efficiency, cost reduction and maintaining data security
• Minimising client reporting challenges derived from time variations and regional communication differences
• Assessing the true cost of off-shoring: revenue saver or inefficiency driver?

PANEL DISCUSSION: Implementing An Effecting Governance Model For Data Licensing

Moderator:

Sean Taylor,
Executive Director,
SIA Group

Panellists:

John White,
Principal Data Management,
State Street Global Advisors

David Lanc,
Head of Data Management,
National Australia Bank Group

A clear and thorough understanding of exactly how data is used within an organisation as well as differentiating data usage is essential before data licensing can be effectively and successfully embarked upon. Our panellists will debate the following:

• What processes can you implement to ensure you’re paying the best possible price for data?
• How can you make sure you are not duplicating costs by bringing in data another department already has?
• How do you determine whether you really need a new product every time your data provider releases one?
• How can you avoid becoming too tied in to a specific vendor?

Overcoming The Lack Of Common Identifiers For Derivative And Other OTC Contracts: What Practical Solutions Can You Implement?

Paul Langermann,
Independent Consultant