HCMF Agenda - Day Three~DayThree

7:15 Registration & Continental Breakfast Registration & Continental Breakfast

7:40 Welcome Address Welcome Address

7:45 Chairperson’s Opening Remarks Steve Goodrich, President and CEO, Center for Organizational Excellence Chairperson’s Opening Remarks Steve Goodrich President and CEO, Center for Organizational Excellence Steve Goodrich is the President and CEO of the Center for Organizational Excellence (COE) and is a nationally known speaker, author, teacher, and strategist on leadership, organizational effectiveness, and human capital. For over 25 years, Steve has led COE in providing services to federal agencies, regularly counseling CEOs, senior executives, and political appointees on organizational effectiven [read more]

8:00 The Evolving Role Of HR Across The Federal Government: Making The Most Of Your Seat At The Table The Honorable John U. Sepúlveda, Assistant Secretary for Human Resources and Administration, Department of Veterans Affairs Understanding your agencies goals and accomplishing them through HR Communicating with managers and employees Working with supervisors on best practices for managing the workforce Getting the resources you need to meet the mission The Honorable John U. Sepúlveda Assistant Secretary for Human Resources and Administration, Department of Veterans Affairs As the Assistant Secretary for the Office of Human Resources and Administration, The Honorable John U. Sepúlveda is the Department of Veterans Affairs’ Chief Human Capital Officer. Mr. Sepúlveda was appointed to the position of Assistant Secretary by President Obama and unanimously confirmed by the Senate.Currently, Mr. Sepúlveda is playing a leading role in Secretary Shinseki’s efforts to transfo [read more]

8:40 Employee Engagement: How To Do It And How To Measure It Miriam Cohen, Chief Human Capital Officer, Nuclear Regulatory Commission Surveying employees, interpreting results and developing action plans Determining the percentage of employees who “look forward to coming to work” everyday Working with managers on communication, recognition and training Miriam Cohen Chief Human Capital Officer, Nuclear Regulatory Commission Ms. Cohen is the Director for the Office of Human Resources at the Nuclear Regulatory Commission (NRC). As Director, Ms. Cohen provides leadership and management of agency human capital planning, policy, and program development. Ms. Cohen served as the Director, Program Management, Policy Development and Analysis Staff in the NRC's Office of Nuclear Security and Incident Response from 2004-2007. I [read more]

9:20 PANEL: Doing More With Less: Achieving Organizational Excellence In Difficult Times Robert Buggs, Chief Human Capital Officer, Department of Education Anthony Costa, Chief People Officer, General Services Administration Eugenio Ochoa Sexton, Deputy Chief Human Capital Officer, Department of Labor Jodi Simco, Principal, Hay Group How to maintain or improve employee engagement (and performance) in spite of budget cuts & RIFs Leading innovation in government: Behaviors leaders can exhibit to promote innovation despite challenging economic times Culture transformation Reinforcing behaviors in a new world order through performance management and reward systems Robert Buggs Chief Human Capital Officer, Department of Education Robert Buggs joined the Department of Education in November 2009. Prior to this appointment, he was senior advisor to the Commissioner of Internal Revenue and he held the position of IRS Human Capital Officer from 2006 to 2009. In both his current and former IRS positions, Robert serves as the principal steward for human capital and human resources services. His energy is typically focused on the [read more] Anthony Costa Chief People Officer, General Services Administration Anthony E. Costa was appointed Chief People Officer, effective November 22, 2010. In this role, Costa leads the agencywide development and implementation of GSA’s Human Capital Strategic Plan; provides a full range of human resources advice and services to all GSA organizations; and provides human resources information technology support to a number of other federal agencies, boards and commission [read more] Eugenio Ochoa Sexton Deputy Chief Human Capital Officer, Department of Labor Mr. Sexton is currently the Deputy Chief Human Capital Officer at the US Department of Labor. In that role, he provides executive direction for all human resource functions Department wide through a staff of 135 HR professionals. Prior to his current position, Geno served as Director, HQ Human Resources Management & Services (HRMS), and as the Director, Diversity, Recruitment, and [read more] Jodi Simco Principal, Hay Group Jodi Simco conducts large-scale organizational assessments for public and private sector clients. Through these assessments, Jodi helps clients define and close the gaps between their current and desired culture (e.g., through reorganizations, leadership development, new reward systems, culture change initiatives). Additionally, her organizational assessments are used to: o Assist organizations un [read more]

10:00 Morning Networking Refreshment Break In The Solutions Zone Morning Networking Refreshment Break In The Solutions Zone

10:25 Government-Wide Performance Management Government-Wide Performance Management

11:05 PANEL: Workforce Transition & Talent Management Pam Malam, Deputy Assistant Director, Human Capital and Diversity and Deputy Chief Human Capital Officer, Department of the Interior Anne Manganaro, Chief Human Capital Officer and Director, Office Of Strategic Human Capital, National Reconnaissance Office William Milton, Chief Human Capital Officer, Office of HR Management, Department of Agriculture Kevin J. Carrington, Vice President, Senior Consultant and Federal Practice Leader, The Segal Company Current initiatives and challenges in talent management and workforce development across the Federal Government Filling hard to fill skills: Competency mapping your workforce to determine needs Succession planning and leadership development: Planning for retirements Employee engagement: Working with managers on communication, recognition and training Pam Malam Deputy Assistant Director, Human Capital and Diversity and Deputy Chief Human Capital Officer, Department of the Interior Pam assumed her position as Deputy Assistant Director – Human Capital and Diversity and Deputy Chief Human Capital Officer for Interior in January 2010 after serving as the Associate Director for Human Capital for the U.S. Geological Survey (USGS), a bureau within Interior. Her career shift to Human Capital occurred in 2005 following 25 years of scientific, technical, and managerial experience in [read more] Anne Manganaro Chief Human Capital Officer and Director, Office Of Strategic Human Capital, National Reconnaissance Office Ms. Anne Manganaro was appointed Chief Human Capital Officer, National Reconnaissance Office (NRO), effective 27 July 2009. In this capacity, she is responsible for developing strategic human resource initiatives and corporate level human resource programs for the NRO and mission partners. Ms. Manganaro also represents the NRO on the Intelligence Community (IC) Chief Human Capital Officer, Council [read more] William Milton Chief Human Capital Officer, Office of HR Management, Department of Agriculture William (Billy) P. Milton, Jr., serves as the Chief Human Capital Officer, Office of Human Resources Management, Departmental Management, U.S. Department of Agriculture. In this position, Billy provides vision and leadership to USDA-wide programs in employee and labor relations, recruitment, diversity, veterans and disability employment, work/life, hiring reform, human resources policy, workforce [read more] Kevin J. Carrington Vice President, Senior Consultant and Federal Practice Leader, The Segal Company Mr. Carrington is a Vice President, Senior Consultant and Federal Practice Leader in Segal’s Washington, DC office with over 28 years of leadership, operations, and consulting experience. He consults to clients on a variety of human resources and employee benefits issues and topics, including executive business leader outsourcing. Mr. Carrington helps clients maximize their HR investments and solv [read more]

11:45 SMALL GROUP ROUNDTABLES Nicole Vichi, Lead Associate on the Human Capital Team, Booz Allen Hamilton Marirose Ziebarth, Senior Associate on the Human Capital Team, Booz Allen Hamilton Diane H. Denholm, Vice President, Federal Services, Highland Worldwide, The North Highland Company Scott Christopher, Head of Speaking and Training, O.C. Tanner Company Alethea Long-Green, MPA, Director, Human Capital Solutions, STG International, Inc. This hands-on exercise gives you a new way of thinking and ideas to bring back to your office. Collaborate and problem solve with your peers! Each small group will have a specific theme, no more than 25 people and last 30 minutes. During this time, your group will work together to determine the challenges, solutions and plan of action. You will have the opportunity to participate in two roundtable discussions. Transformers 2011 – Are You A Hero Or A Victim?  You’re being asked to transform your agency’s hiring practices–fast. This forum will be an open exchange of 1) what’s working, 2) what’s not, and 3) what’s needed in the hiring reform days ahead to conquer the villains and become a hero. Moderated By: A Representative of Monster GovernmentSolutions Building Blocks Of Strategic Capacity 2012 will present a unique set of challenges for the federal government. As demands for accountability and lowering the cost of government increase so does the need for government agencies to improve their ability to increase productivity, reduce operational costs, and use data to make better decisions. To help you meet these challenges, this session will provide some insight, tools and best practices for conducting workforce and workload analysis, improving performance through employee engagement, and more. Moderated By: Alethea Long-Green, Director, Human Capital Solutions, STG International, Inc. The Carrot Principle: How The Best Managers Use Recognition To Engage Their People, Retain Talent, And Accelerate PerformanceAttendees will: Understand how creating a culture of recognition will drive their business results Learn the importance of an entire “recognition solution” in order to change/augment a culture Hear best practices in no cost/low cost recognition by world class organizations Learn how to integrate recognition into their personal management styles  Moderated By: Scott Christopher, Head of Speaking and Training, O.C. Tanner Company Numbers Don’t Lie: Workforce Analytics And Planning In The Federal Government Lawmakers in both chambers have introduced legislation that aims to reduce the federal workforce by 10 percent by 2015 through attrition. How will this affect your agency? Will you be able to have the “right number of people with the right skills, experiences, and competencies in the right jobs at the right time." During this roundtable we will discuss how workforce analytics and planning can help you strategically manage your personnel to deliver enormous gains in the form of improved business performance and agility, reduced human capital costs and risks and enhanced employee productivity. From the basics of workforce analytics to calculating the ROI of fundamental HR activities, this discussion will be sure to deliver valuable HR Insight for your agency. Moderated By: A Representative of SuccessFactors Competency Based Workforce Development: From Vision to Adoption    Moderated By: Marirose Ziebarth, Senior Associate on the Human Capital Team, Booz Allen Hamilton and Nicole Vichi, Lead Associate on the Human Capital Team, Booz Allen Hamilton Human Capital: Managing Your Agency’s Critical Skills Discuss the most effective methods to identify, develop, and recruit workforce talent. You'll come away with practical knowledge and tools you can put to work right away in your own organization. Attend this discussion and: Learn the steps to actively manage the critical skills you already have in your organization Understand how to utilize competencies and skills to run a successful program Engage and retain the talent you need to reach your future goals and accomplish your agency's mission Hear best practices and lessons learned from organizations who are successful in critical skills management Moderated By: A Representative of Taleo Optimizing The Multi-Sector Workforce: Strategies For Addressing Budget Cuts Federal agencies are being challenged to make significant reductions to their budgets. For many agencies, the funds that sustain the multi-sector workforce comprise the majority of their budgets. During this round table we will discuss the multiple workforce levers available to Federal leaders. We will also discuss the strategies for using these levers to address budgetary mandates while preserving mission delivery.  Moderated By: Diane Denholm, Vice President, Federal Services, Highland Worldwide Nicole Vichi Lead Associate on the Human Capital Team, Booz Allen Hamilton Nicole Vichi, a Lead Associate at Booz Allen Hamilton, joined the Firm in 2005 and has 14 years of experience in human capital management. She has worked with Federal, commercial, and international organizations to provide an array of human capital management and change management solutions (e.g., competency modeling, leadership development, training development, and stakeholder engagement and com [read more] Marirose Ziebarth Senior Associate on the Human Capital Team, Booz Allen Hamilton Marirose Coulson Ziebarth, a Sr. Associate with Booz Allen Hamilton, joined the Firm in 2003 and specializes in addressing the human element of security through the training and education of the cyber workforce. Currently, Marirose manages the Information Technology (IT) competency model implementation program for the Department of Veterans Affairs (VA). Previously, she supported the National Cybe [read more] Diane H. Denholm Vice President, Federal Services, Highland Worldwide, The North Highland Company Ms. Denholm is a Vice President with The North Highland Company. She has over 24 years of experience providing cost and performance management solutions to government, non-profit, and commercial clients. She has M.S. in Engineering Management from the George Washington University, 1992 and a B.S. in Industrial Engineering from the Pennsylvania State University. She is also a Certified Project Mana [read more] Scott Christopher Head of Speaking and Training, O.C. Tanner Company Scott Christopher is co-author of the best-selling The Levity Effect: Why It Pays to Lighten Up and Director of Speaking and Training at the O.C. Tanner Company. He has appeared on NBC’s Today Show, Fox Business Channel, CNBC, National Public Radio, BBC and has been quoted in the New York Times, Washington Post, Boston Globe, New York Post, Newsweek, Economist magazine, Ladies Home Journal and man [read more] Alethea Long-Green, MPA Director, Human Capital Solutions, STG International, Inc. Ms. Alethea Long-Green is a senior administrator with over 25 years of national and international, private and public sector experience in human resources and human capital management, training and development, strategic and workforce planning, and technology assessments. Certified in business process re-engineering, Quality Management, performance management and customer service, Ms. Long-Green h [read more]

12:45 Luncheon For All Attendees Luncheon For All Attendees

Change ManagementLeadership Development 1:40 Promoting Cultural Change Within The Organization Change Management Anita Blair, Deputy Assistant Secretary and Chief Human Capital Officer, Department of the Treasury Aligning organizational culture with mission, vision, and values Building support for effective change management Performance management: Focusing on overall performance indicators and monitoring progress toward strategic goals Building a mentoring culture Anita Blair Deputy Assistant Secretary and Chief Human Capital Officer, Department of the Treasury Anita Blair is the Deputy Assistant Secretary of the Treasury for Human Resources and Chief Human Capital Officer (DASHR-CHCO), responsible for Department-wide policy and oversight in all areas of human capital management, including employment and staffing, compensation, benefits, executive resources, succession planning, labor and employee relations, workforce development, performance management, [read more] 1:40 Developing A Comprehensive Human Capital Program: HR Strategic Planning And Policy Development At The Smithsonian Institution Leadership Development Jim Douglas, Director, Office of Human Resources, Smithsonian Institution Strategic planning: Developing strategic policy priorities Planning and coordinating the implementation of policy initiatives Working with leadership and divisions within the organization to coordinate roles, responsibilities, missions and functions Jim Douglas Director, Office of Human Resources, Smithsonian Institution James D. Douglas is the Smithsonian’s director of Human Resources, a position he has held since 2004. In this position, Douglas supervises a staff of human resource specialists and support personnel in effectively implementing a comprehensive human capital program involving four separate employment systems for more than 6,000 employees in the Smithsonian Institution (federal civil service, Smithso [read more]

Change ManagementLeadership Development 2:20 Preparing For Change: Strategic Lessons From The Space Coast And Its Largest Employer Change Management Tracy Anania, Director, Human Recources Office, NASA - John F. Kennedy Space Center NASA and the Kennedy Space Center have impacted the Space Coast in significant ways over the last 48 years. As the Shuttle program is planning for its last flight, the HR professionals at NASA have strategically partnered with key individuals, entities and resources to maintain its relevance, to provide a positive regional impact, and to ensure its employees have opportunities in the local community and beyond. By attending this session, participants will learn how to: effectively identify key partners to promote positive change in their organization that will impact their community; the important must-do’s in planning for significant change; and understand the role of branding during the change. Tracy Anania Director, Human Recources Office, NASA - John F. Kennedy Space Center Tracy Anania is the Director of Human Resources at NASA’s John F. Kennedy Space Center (KSC) in Florida. As a member of the Center’s senior management team, she is responsible for developing, leading and managing the implementation of strategic workforce planning, Federal labor-management relations, all phases of human resources operations (i.e., classification, staffing, pay setting, employee rel [read more] 2:20 Leadership Education And Delivery Services At The IRS Leadership Development Susan Greer, Director, Leadership, Education and Delivery Services, Internal Revenue Service Best practices for developing a leadership development program Forming a Corporate Talent Review Board to recognize and assist high potential emerging leaders Providing opportunities to fast-track development and replace retiring leaders Ensuring leaders are ready and well-developed to meet the business challenges into the future Susan Greer Director, Leadership, Education and Delivery Services, Internal Revenue Service Susan Greer was named Director, Leadership Education and Delivery Services in the Human Capital organization of IRS in 2010. Susan leads an organization of skilled managers and employees who together are committed to providing a top-tier leadership development program, continuously improved training delivery services, leveraging learning technology, and evaluating clear performance measures to dri [read more]

3:00 Afternoon Networking Refreshment Break In The Solutions Zone Afternoon Networking Refreshment Break In The Solutions Zone

Change ManagementLeadership Development 3:30 The Retirement Tsunami Is Dead - Long Live The Retirement Tsunami Change Management Jonathan Basirico, Chief, Human Capital and Decennial Field Staff, Census Bureau Is the aging of the federal workforce a succession-planning crisis or just a fact of life? The retirement tsunami is an oft-quoted notion that the federal government faces a critical human capital shortfall particularly for key knowledge positions resulting from a "wave" of baby-boomer retirements. Alarming statistics produced by OPM, media, and agencies themselves show this tsunami to be imminent or in progress regardless of economic and demographic changes in the workforce. A look at how those statistics are produced and an in-depth data-driven review of federal retirement and the workforce demonstrate how agencies should use these crucial metrics for succession management. Jonathan Basirico Chief, Human Capital and Decennial Field Staff, Census Bureau Jonathan Basirico began his career with the Census Bureau as a Statistician in 2007. Jonathan has been instrumental in working with various federal and state government and non-government organizations to create and implement unique human capital strategies for the census, playing a part in the successful hiring of over 800,000 people nationwide for the 2010 Census. Currently, his efforts are focu [read more] 3:30 Leading In The 21st Century: From Exhausted To Effective Leadership Development James Trinka, Director, Technical Training and Development, Federal Aviation Administration Hear about an innovative, research-based approach designed to increase employee engagement by building and exercising 21st century leadership competencies. Managers still play an important and vital role on employee performance and retention. Now, see how a long list of possible managerial activities and competencies was reduced to the “vital few accelerators” that have the most impact on improving both employee engagement and leadership effectiveness. This approach ensures that managers remember fundamental activities that create positive energy by recognizing and appreciating what is working (success), which produces greater engagement and momentum for change; ultimately achieving “breakthrough” increases in organizational results James Trinka Director, Technical Training and Development, Federal Aviation Administration Jim Trinka is the FAA’s Director, Technical Training and Development. In this role, he is establishing a systematic and continuous career learning and development strategy for critical occupations in the Air Traffic Organization. In addition, he oversees the development and implementation of an integrated workforce plan to hire and train 17,000 new air traffic controllers over the next several yea [read more]

4:10 Closing Keynote Presentation: Transformational Learning: GAO's Diversity And Inclusion Initiative Gus Crosetto, Chief Learning Officer, Government Accountability Office Carolyn Taylor, Chief Human Capital Officer, Government Accountability Office GAO depends on a talented, diverse, high-performing, knowledge-based workforce to carry out its mission in support of the Congress. GAO is committed to recruiting, developing, and retaining a diverse workforce and maintaining a work environment in which everyone can reach their full potential and make valuable contributions to GAO’s mission. In 2010 GAO launched a Diversity and Inclusion initiative that is an example of integrated transformational learning. This initiative was aligned with the agency culture, relied on leadership support and incorporated learning principles aimed at both the individual and collective levels--key components of successful transformational learning. Gus Crosetto Chief Learning Officer, Government Accountability Office Gus Crosetto has over 30 years of leadership experience in human resources, workplace learning, corporate universities, leadership development, talent program management, and executive coaching. Gus has directed the development and implementation of numerous corporate universities as an internal leader and stakeholder. As GAO’s Chief Learning Officer (CLO) Gus leads strategic learning, talent and [read more] Carolyn Taylor Chief Human Capital Officer, Government Accountability Office Carolyn M. Taylor is the Chief Human Capital Officer (CHCO) for the U.S. Government Accountability Office (G.A.O.). She advises GAO’s managers on all human capital issues and is responsible for helping the agency maintain a high-performing, diverse workforce. Prior to serving as the CHCO, Carolyn served as the Special Assistant to the Comptroller General for Diversity Issues. In this role, she led [read more]

4:50 HCMF 2011 Concludes HCMF 2011 Concludes