Interlog 2012
Achieving Customer Solution and Satisfaction By Driving Processes & Technology
The Interlog 2012 Agenda Features:
- Benchmarking Study 2012: Learn how your organization stacks up against your competitors to determine where you are best in class… and where you need to improve
- Workshop Focus Day: Take part in granular solution defining in an interactive format led by industry leaders to uncover strategies to drive cost out of your service supply chain
- VP Think Tank Luncheon: Take part in very senior-level strategic discussion with other VP and high-level executives to determine how to drive revenue and innovation in service
- Speed Networking: Meet your fellow logisticians in a structured networking format to ensure you have the conversations that can shave millions off your service supply chain
- Aerospace Industry-Specific Workshop & Roundtables: Learn how your aerospace equipment peers are overcoming challenges in time-critical serviceDriving Cost Out of The Service Supply Chain
The Interlog Focus In 2012:
“Superior Aftersales Service” are the buzzwords signaling growth in 2012. Business factors, such as global marketing, high customer expectations, and service outsourcing, make aftermarket service both more important and
more difficult to provide than ever before. Managing today's aftermarket organization means planning and coordinating service parts and people simultaneously, on a global scale. It calls for new technologies and
business practices designed specifically to solve the aftermarket service and support management challenge.
Service is the new competitive battleground, offering a rich source of recurring, high profit revenue – it is also fast becoming a key differentiator for the manufacturers. Superior, low-cost service has additional
long-term benefits of improved customer loyalty and repeat sales.
At Interlog 2012, you will be hearing case studies and presentations focused on making service a core strength in a manufacturing organization. ADDED BONUS: Networking with like-minded peers who are happy to share their
success stories, brainstorm new ideas and discuss the pros & cons of new solutions available in the market.
Featured Speakers Include:
- Paul Kilmister, Director, Supply Chain &Warehouse Management, Airbus
- Tony Sciarrotta, Director, Asset Recovery, Philips
- Dave Sacra, Director of Global Quality Strategies, Bose Corporation
- Robert Wright, Director of Global Logistics, L3 Communications
- Dave Newell, Global Materials Manager, Varian Medical
- Andy Randles, Parts Logistics Manager, Dematic
- Jim Crowl, Vice President, Parts &Repair Service, ABB
- Jim Kahler, Director of Warranty &Support, HP North America
- Bruce Shadmehri, Vice President, NGS Support Operations, NetApp
- Ed Bonefont, Worldwide Director, Support Services, Ortho Clinical Diagnostics, a Johnson &Johnson company
- J. Michael Stickle, Manager, Service Parts and Supply Chain US, Ortho Clinical Diagnostics, a Johnson &Johnson company
View The Complete List Of 2012 Speakers