• Enhance your service support operations & control costs through aftermarket supply chain integration and visibility
• Generate revenue in the aftermarket through business growth and new revenue streams
• Keep ahead of the competition through improved customer service and product support
• Find solutions to your most pressing issues with your peers at extended roundtable discussions!
• Gain strategies to select & manage your solutions providers at the Solutions Clinic

Rusty Walther
SVP, Global Support,
Network Appliance

Terry Hawkins
GM, Warranty Management & Risk
GE Consumer and Industrial

Mark S. Servidio
VP – Logistics & Environmental Supply Chain Planning
Sharp Electronics Corporation

Bernie Schaeffer
Corporate VP, Global Repair & Reverse
Logistics, Integrated Supply Chain
Motorola, Inc.

Service Parts Management Symposium - Monday, June 9:

Improve Your Inventory and Parts Planning Operations

• Align Your Inventory And Distribution To Improve Customer Service
• Discuss Your Specific Challenges and Share Success Stories At The Ideas Xchange
• Manage Your Products From Rollout Through End Of Life With Apple Inc, IBM and more

OEM Solutions Clinic - Thursday, June 12:

Review Specific Solutions and Products In The Market!

• Share Your Experiences, Voice Your Challenges And Identify The Best Solutions Across Your Service Supply Chain
• Align Your Solutions Providers With Your Corporate Values With Unisys
• Dell And Sun Microsystems Highlight The Benefits And Pitfalls Of Vendor Managed Inventory