About Our Sponsors

DHL

Baxter Planning

Baxter Planning Systems is the pioneer and recognized leader in service parts planning and optimization solutions. Combining the hosted SaaS service model with our best-in-class parts planning expertise ensures the aggressive pursuit of an optimized and automated planning solution. The Prophet by BaxterTM suite of integrated planning and execution applications enables clients, large and small, to reduce inventory, lower support costs, achieve industry-leading customer service levels and maximize customer loyalty. Move from your current outdated or manual planning practices to Baxter’s affordable automated solutions that coordinate stocking to match customer entitlement. Baxter’s tools can scale with you as you grow. Seamless integration with your existing ERP systems such as Oracle and SAP will tie the optimized inventory plan with your logistics solution. We have the experience to solve parts planning challenges via a secure hosted SaaS solution, while minimizing the demand on your internal IT organization. Baxter is renowned for industry-leading products, support that does not end when the implementation is complete and outsourced planning services that drive rapid ROI. Visit us at www.bybaxter.com or contact us at 1-512-323-5959 to learn why Baxter Planning Systems should be your supply chain partner.

Choice Logistics

Choice Logistics provides outsourced service parts logistics services to meet the unique challenges of mission-critical, global service organizations. More than 400 strategic stocking locations (SSLs) around the world provide 24/7 same-day solutions and strategic inventory management. Choice’s customized solutions help leading companies and provide them with a competitive advantage in today’s complex high tech marketplade. Avaya, Cisco, Dell, EMC, Fujitsu, Hitachi Data Systems and others trust Choice as their preferred global provider of outsourced logistics. To learn more about Choice Logistics, visit www.choicelogistics.com; call (800) 593-2108, or e-mail info@choicelogistics.com.

Enigma

Enigma is the only software company delivering a product suite that improves the efficiency, consistency and profitability of maintenance, repair and overhaul (MRO) operations and field service organizations. Enigma’s unique products integrate with product lifecycle management, supply chain management, enterprise resource planning and other enterprise applications to provide a dynamic encyclopedia of service, parts and diagnostic information that captures technicians’ expertise and manages an optimal service and support workflow. By facilitating aftermarket maintenance, parts logistics and equipment uptime, Enigma helps service and support organizations maximize their profitability. Enigma customers such as Ford, Bobcat, Volvo, Goodrich Aerostructures and Rolls Royce Defence reap the benefits of our advanced technology for aftermarket sales and field service. For more information, visit http://www.enigma.com/.

Flextronics

Flextronics Global Services is a strategic business unit of Flextronics and one of the most respected global providers of logistics and aftermarket services. Its comprehensive suite of services are fully optimized to the specific requirements of its customers primarily operating in the computing, consumer digital, infrastructure, industrial, mobile, medical and retail markets. FGS’ expansive global infrastructure consists of over 25 sites and more than 12,000 employees strategically located throughout the Americas, Europe and Asia. By leveraging a globally-integrated operational infrastructure, supply chain network, and IT systems FGS has the unique capability to offer globally consistent solutions that are both flexible and scalable to meet fluctuating demand patterns.

At FGS we appreciate the unique and highly regulated environment, and supply chain requirements of our Medical customers. Faced with increasing global competition and challenges, manufacturers are now more than ever before relying on their supply chains for competitive advantage. With our network of medically certified facilities FGS provides an integrated suite of solutions for our Medical customers, from forward logistics and product fulfilment solutions to complex repair and refurbishment, through to asset recovery, recycling and e-waste that help protect and maintain their competitive advantage locally and globally. For more information please visit http://fgs.flextronics.com.

ReSolve

ReSolve manages the reverse logistics needs of technology-driven companies around the world, providing service spares inventory, efficient product returns management, and the intelligent redeployment of assets. Backed by Arrow Electronics’ long-standing track record as a Fortune 200 company with proven global stewardship, ReSolve delivers forward thinking solutions and reverse logistics services with seamless supply chain solutions. In the management of service spares, ReSolve’s reverse logistics services provide real solutions to effectively meet serviceability requirements, manage inventory obsolescence issues, and provide a last-time purchasing option that allows clients to concentrate on higher-value operations and generating greater profitability for their organization. As an entrepreneurial driven-company, ReSolve employs reverse logistics experts who know how to identify and are quick to seize market opportunities within the reverse logistics market. Using a comprehensive set of service spares management tools, ReSolve can eliminate inefficiencies in the service spares environment through lean planning techniques, inventory optimization best practices, intelligent product reintroduction, risk management analysis, vendormanaged inventory solutions, and unique kitting solutions. The ReSolve team of reverse logistics professionals works with your planning and forecast team to implement bestpractice service spares management techniques, developing dynamic inventory solutions designed to bring your service spares inventory under control.

Servigistics

Servigistics is the worldwide leader in service lifecycle management software. The company’s award-winning solutions include service parts management, service workforce management, service parts pricing, reverse logistics, service warehouse management, warranty management, and service knowledge management. The breadth and depth of the solution set enables companies to transform their global service operations by dramatically increasing profitability, cash flow, and customer loyalty. Servigistics’ Oracle Fusion and SAP Netweaver-certified solutions have been deployed and proven globally by a highly referenceable client base of marketleading companies across industries in high technology, aerospace and defense, motor vehicles, telecommunications, medical equipment, and consumer and industrial products. Servigistics is a privately-held company headquartered in Atlanta, with regional headquarters in the UK, Japan, and India, and sales and service professionals around the world. Please contact Servigistics at 1.888.942.8623 or +1.770.565.2340, via e-mail at info@servigistics.com, or via the Web at http://www.servigistics.com/.