New Breed Logistics is a privately-held third party logistics provider, offering valueadded and information technology-focused supply chain solutions to support aftermarket and service parts management and delivery; manufacturing; warehousing and distribution; reverse logistics; refurbishment and repair, transportation management; and supply chain consulting. Our reputation for excellence with implementation and operation of large comprehensive programs that transform our clients’ businesses has earned New Breed Logistics a host of industry-leading clients that include:

Our infrastructure consists of more than 50 distribution center operations across the U.S.; more than 5,000 employees including 400 logistics, IT, and engineering professionals; and information technology applications that are unprecedented in the logistics industry.

ATC Logistics & Electronics (ATCLE) is the proven leader of third party logistics (3PL) and supply chain solutions for high-value serialized devices for the wireless, broadband and medical industries. With end-to-end device lifecycle tracking and management, ATCLE consistently delivers service and quality levels that exceed 99.5%.

Companies who partner with ATCLE for its expertise and IT capabilities include GM, Palm, Pantech, TomTom and other Fortune 100 leaders. In the highly competitive market of high-value, serialized devices, ATCLE provides a competitive advantage for its customers by helping them reduce costs and exceed service expectations.

Kuehne + Nagel Founded in 1890, Kuehne + Nagel is a leading global logistics provider with 48,000 employees at 830 locations in 100 countries. Our full range of supply chain services includes seafreight, airfreight, rail & road, contract logistics and lead logistics. Kuehne + Nagel has proven aftermarket logistics experience, managing end-to-end service-parts logistics operations. Capabilities include our leading KN Critical Service Logistics solutions, which can handle the most complicated service-parts requirements. We provide service logistics solutions to some of the world’s most respected companies, including Sun Microsystems, Xerox and Fujifilm. Our global network of more than 175 regional stocking locations supports expedited orders, remote installations, field engineers, 24/7-call center, and a long list of
reverse logistics operations.

• Enhance customer service and increase sales – We will meet or exceed your service requirements, including one-hour delivery of critical items.
• Improve material velocity – Our flexible logistics network is configured to reduce handling and increase the availability of your finished goods and repair inventory.
• Increase field productivity – Your field organization will spend more time with customers, less time managing parts.

The Results Group knows that some business problems demand excellence in both operational design and in gaining the embrace of operational change companywide, and even across multiple companies. The Results Group (TRG) is built to deliver innovative solutions and results under these toughest of circumstances. We select and develop people for a unique combination of senior experience, operational knowledge, organizational know-how, creativity and pragmatism. Coupled with our proprietary Innovate 4 ResultsSM approach, this combination delivers business value for client customers and shareholders.

TRG’s approach and team are the foundation for delivering innovation in operations. Above this foundation, we add value and focus through domain expertise and thought leadership concentrated in and across:

• Supply Chain – Forward and Reverse
• Customer Support
• Product and Service Development

Within and across these domains we pay special attention to:

• Cross-functional and firm-wide issues and opportunities
• Transitions where the digital world meets the real world
• Speed and effectiveness of buy-in and project management

TRG has been delivering value to clients since 1994. Our client base includes many well known and emerging companies, operating around the country and the world.

Baxter Planning Systems has pioneered the development of Web-based solutions to meet the unique demands of after-market, service, repair, and spare parts industries. The Prophet by Baxter™ suite of integrated forecasting and planning applications enables Baxter’s clients to achieve industry-leading customer service levels while significantly increasing profitability.

As stated below, when you engage with Baxter, you acquire a true business partner: "The relationship between Baxter and NetApp is more than just a business partnership. Baxter has integrated the very nature of our business into their product, and NetApp has molded our mission-critical support around Baxter's information and advice,” said Rusty Walther, senior vice president of Global Support for NetApp.

With Baxter Planning Systems you engage with an experienced service supply chain partner that is committed to your complete success. Visit us at www.bybaxter.com or contact us at 1-512-323-5959 to learn why in a little over one year 3Com Corporation, Atlas Air, Black & Decker, Carestream Health, NEC Computers, Radiant Systems, Riverbed Technology and Soroc have all selected Baxter Planning Systems as their service part planning partner.

Everything breaks. It’s a law of physics. And, when your equipment breaks, you want it back working right away. ExpressPoint’s industry-leading rapid repair service gets your equipment back where it was designed to be – in service.

Our customers depend on our vast experience in servicing the widest range of technology products. We thrive in the complexities of a multi-vendor technology environment working with 24 different product sets and over 300 hundred different systems. Our diverse group of highly-qualified engineers has the expertise, education and industry certifications to create cost-saving, time saving service and support solutions with the quality you deserve.

Flash Global Logistics, Inc. is a global third party logistics company exclusively focused on providing critical parts and inventory management supply chain solutions for our customers. Our services include global time sensitive deliveries in 90 minutes, 2 and 4 hours, and providing real time global inventory management and visibility via FLASHTRAC©, our proprietary inventory management software. FLASHTRAC© is fully customizable according to customer requirements. FLASH further differentiates itself within the Logistics Industry by its flexibility and responsiveness to customer needs. Flash’s extensive portfolio of Fortune 500 customers receive the most comprehensive services for critical parts, product management, inventory management and business continuity.

MCA Solutions (www.mcasolutions.com) helps companies fully realize the potential benefits of world-class service. With the most innovative and technologically advanced offerings in the industry – coupled with expert strategic consulting and delivery options - MCA enables companies to transform their service organizations to achieve new levels of profitability and customer satisfaction. Our industry-leading Service Planning and Optimization (SPO™) product suite helps companies of all sizes transform their service supply chains into bottom-line business drivers, by reducing inventory, lowering support costs and improving service levels to maximize customer satisfaction. As an exclusive partner of SAP, MCA’s SAP Endorsed Business Solution, Service Inventory Optimization (SIO), extends and complements the SAP Service & Asset Management suite. Current customers include The Boeing Company, Cisco Systems, KLA-Tencor and Lockheed Martin; with a full customer list available at http://www.mcasolutions.com/section/customers/default.aspx

In business since 1998, OnProcess Technology has helped Global Fortune 1000 companies save millions of dollars while increasing product utilization and customer satisfaction. Reducing operating costs while increasing customer retention is not only possible, it’s being done!

OnProcess Technology, an acknowledged leader in customer experience management and customized asset retrieval has pioneered Customer Experience 360^SM (CE360) and Reverse Logistics 360^SM (RL360).

Both processes take potentially negative customer issues and turn them into positive experiences, all while providing cost savings ad building customer loyalty and retention.
To learn more, visit www.onprocess.com

Smart Software is the innovative leader in enterprise demand forecasting, planning, and inventory optimization. Our SmartForecasts® solutions help companies worldwide manage the future of their business. You'll increase forecast accuracy, reduce inventory levels, improve customer service, and save millions of dollars annually—because with Smart Software, you See What's Next!

For nearly 25 years, we've provided SmartForecasts to thousands of demand planners and inventory managers worldwide, pioneering many forecasting and planning solutions in the marketplace. Today, our patented Intermittent Demand Forecasting and Safety Stock technology for managing service parts inventories continues to set the highest standards of accuracy and ROI performance. For more information about Smart Software, please call 1-800-762-7899 or visit www.smartcorp.com.

Vertical Solutions, Inc. (VSI) develops, implements, and supports its PowerHelp suite of customer-experience management software solutions. PowerHelp software offers in-depth functionality for Customer Support, Field Service, Sales and Marketing Automation, and Mobile environments. PowerHelp is a robust, modular application that provides a flexible leading edge software tool that allows companies to realize high Return on Investment and low Total Cost of Ownership by leveraging their current legacy systems. Some of VSI's customers include General Binding Corporation, Reynolds and Reynolds, ABB Automation, and A.O. Smith Water Products Co. VSI's worldwide headquarters is located in Cincinnati, OH. Fast...Powerful...Guaranteed. For more information, visit www.VSI-PowerHelp.com or call +1.800.466.0238.