June 14 - 16, 2010
Omni Hotel, San Diego, CA

About Our Sponsors

ATC Logistics & Electronics (ATCLE), is a premier provider of third-party logistics (3PL) and supply chain services. ATCLE specializes in forward logistics, reverse logistics, asset recovery, test & repair, kitting & packaging, transportation management and value-added services for high velocity, high-tech devices, in addition to other equipment and components. The company also operates a Foreign Trade Zone (FTZ) at its facility in Fort Worth, Texas. Industry focus includes wireless, broadband, electronics, medical, industrial and automotive. ATCLE’s knowledge, expertise, IT capabilities and 99.5 percent service and quality levels enable its customers to streamline supply chain efficiency and enhance growth and profit. With a customer roster including AT&T, GM, LG, Pantech and TomTom, ATCLE raises the standard for quality, service and performance.
    

Choice Logistics provides outsourced service parts logistics services to meet the unique challenges of mission-critical, global service organizations. More than 400 strategic stocking locations (SSLs) around the world provide 24/7 same-day solutions and strategic inventory management. Choice’s customized solutions help leading companies and provide them with a competitive advantage in today’s complex high tech marketplade. Avaya, Cisco, Dell, EMC, Fujitsu, Hitachi Data Systems and others trust Choice as their preferred global provider of outsourced logistics.
    

Comtek Computer Systems is one of the world’s leading 3rd party technical and supply chain solutions provider, and has been in business since 1989. Our core competency and expertise is in providing high-quality, fast, and cost-effective technical and supply chain solutions for our OEM customers’ mid-range and highend equipment. The majority of our services involve the support of very complex systems-level products and sub-assemblies like PCBs (Printed Circuit Boards. However, we also support power supplies, mechanical and optical/mechanical products. Comtek is well-positioned and committed to being a leader in the high complexity and high value arena. We value customer satisfaction, impeccable quality, competitive pricing, continuous improvement, and helping you achieve your corporate objectives!
    

Founded in 1980, DEX provides optimal solutions for the Technology Supply Chain including logistics, repair, returns management software solutions, procurement and asset recovery services. Our core strengths and expertise address all aspects of supply chain management; Supply Chain Services, Software Solutions, Parts Procurement, and Professional Services. DEX was built on the principal of delivering the lowest total cost solutions to our clients by leveraging our expertise in engineering, software, systems, consulting, and operations. All of our facilities are ISO certified, have rigorous standards and are focused on continuous improvement. DEX operates in many high-tech industries including consumer electronics, computers, medical technology, homeland security and renewable energy. With a global presence including a number of facilities in the United States, Europe and Asia,

    

DHL is the global market leader of the international express and logistics industry, specializing in providing innovative and customized solutions from a single source. DHL offers expertise in express, air and ocean freight, overland transport, and contract logistic solutions as well as international mail services, combined with worldwide coverage and an in-depth understanding of local markets. DHL’s international network links more than 225 countries and territories worldwide with over 300,000 employees dedicated to providing fast and reliable services that exceed customers’ expectations. Since 1996, DHL has been building a global network dedicated to the logistics aftermarket. Today, DHL provides its Service Logistics solutions globally to over 200 customers in 100 countries in diverse industries such as high tech, telecommunication, healthcare, engineering & manufacturing or aviation. DHL's global Service Logistics infrastructure comprises a network of more than 1,000 warehouses, multimodal transportation, 3 regional logistics customer service centers and a global information system.

    

ExpressPoint enables large field service organizations to grow service revenue by expanding the diversity of products they can service profitably. ExpressPoint delivers multi-vendor service parts through a superior reverse logistics supply-chain and ISO certified technology repair centers. Exceptional service part quality delivered at a 98%+ fill rate on 1.6 million service part shipments annually to 87 countries worldwide improves field workforce utilization and efficiency.

    

FedEx Corp. (NYSE: FDX) provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. With annual revenues of $33 billion, the company offers integrated business applications through operating companies competing collectively and managed collaboratively, under the respected FedEx brand. Consistently ranked among the world's most admired and trusted employers, FedEx inspires its more than 275,000 team members to remain "absolutely, positively" focused on safety, the highest ethical and professional standards and the needs of their customers and communities.

    

Flash Global Logistics provides global supply chain solutions, and is focused on mission critical service applications for high tech components and parts. Flash provides mission critical inventory management and engineers supply chain solutions for clients worldwide. Headquartered in the U.S., Flash is incorporated in Germany and Brazil, and is legal IOR in Brazil. Flash excels in providing solutions for operations in Brazil, Russia and the area of Reverse Logistics, with speed, accuracy, systems integration and regional expertise. Flash’s global capabilities and infrastructure span approximately 700 FSL’s, 13 multi-client DC’s, command centers and regional offices. Services include rapid setup and deployment for the global movement, management and tracking of critical parts and products, extensive Network Modeling and analysis, IOR/EOR services in approximately 85 countries, Global Trade Management and compliance including Denied Party Checks, ECCN License Controls, Commercial Invoice Preparation, AES Filing, VAT deferment management and bonded warranty warehouses. Flash serves clients in high tech healthcare, computer data storage and networking, communications & semiconductor. With asset light network modeling for flexibility and client cost efficiency, Flash engineers solutions that map service applications directly to clients’ requirements. Visit www.flashlogistics.com: Engineering Proven Solutions, focused on your cost.

    

Flextronics Global Services is a strategic business unit of Flextronics and one of the most respected global providers of aftermarket supply chain services. Its comprehensive suite of services are fully optimized to the specific requirements of our customers operating within the computing, consumer digital, infrastructure, industrial, mobile and medical markets. Flextronics Global Services has an expansive global infrastructure that consists of more than 20 sites strategically located across 16 countries.
    

Infosys BPO Ltd., the Business Process Outsourcing subsidiary of Infosys Technologies, was set up in April 2002. Today, it is ranked among the leading BPO companies in India by NASSCOM, Dataquest, the International Association of Outsourcing Professionals, Red Herring, FAO Today, NelsonHall, and others. Infosys BPO focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process reengineering. Infosys BPO operates in India, the Czech Republic, China, the Philippines, Poland, Thailand, Mexico, USA and Brazil and employs 17,457 people. It closed FY 2008-09 with revenues of $316.2 million. Infosys BPO’s sales and fulfillment practice supports the entire Order to Cash cycle and addresses outsourcing services within the manufacturing value chain across Customer Operations (Quoting, Catalog Management, Account management, Sales & Product Support), Order & Revenue Operations (Order Operations, Discount Validations, Holds Resolution, Credit Management, Billing & Invoice Management, Collections & Cash Applications) and Fulfillment Operations (Expedites & Substitutions, Supply Chain Coordination, Demand Planning, Vendor Planning & Reverse Logistics).
    

Jabil is a world class EMS services provider, recently organized into a three division structure focused on Consumer, Enterprise and After-Market Services. This $11.6 billion dollar strong company is listed on the New York Stock Exchange (NYSE) as JBL. Jabil’s After-Market Services division’s core business is providing high quality, fast-turn aftermarket services for the communications, computer, medical and electronics industries. For over 27 years, Jabil has served the world’s top OEMs with repair support and logistics services. Jabil has dedicated services facilities located in North America, Europe, and Asia, with 12,000 people dedicated to providing screening, testing and re
    

Kuehne + Nagel's aftermarket logistics capabilities include its leading KN Critical Service Logistics (CSL) solutions, which can handle the most complicated service-parts requirements. Our global Regional Stocking Locations (RSLs) network supports expedited orders, remote installations, field engineers, 24/7 call center, and reverse logistics operations. Our CSL professionals, processes, and technology combine to optimize your forward-positioned inventory, while providing real-time visibility to your product and ensuring that you are successful in servicing your clients.
Kuehne + Nagel's proven service solutions help:

  • Enhance customer service and increase sales - We will meet or exceed your service requirements, including one-hour delivery of critical items.
  • Improve material velocity - Our flexible logistics network is configured to reduce handling and increase the availability of your finished goods and repair inventory.
  • Increase field productivity - Your field organization will spend more time with customers, less time managing parts.
  • With more than 55,000 employees at 900 locations in over 100 countries, Kuehne + Nagel provides tailored logistics solutions to some of the world's most respected companies. We work to turn our customers' logistics into a competitive advantage.
    

New Breed is a privately-held, third party logistics provider, offering value-added and information technology-driven supply chain solutions for aftermarket & service parts management & delivery, warehousing & distribution, manufacturing support, returns management, refurbishment & repair, materials management, transportation management, and supply chain consulting.

New Breed’s reputation for excellence in implementing and operating large, comprehensive programs that transform its clients’ businesses has earned New Breed a host of industry-leading clients that include:

– Avaya                 – Samsung
– Boeing                – Siemens Medical Solutions
– Dematic              – Sony Electronics
– Hallmark             – United Technologies
– LG Electronics    – U.S. Marine Corps
– Logitech             – U.S. Postal Service
– Motorola            – Verizon Wireless
– Proctor & Gamble

Providing clients with systematic, web-based, actionable information and technology-focused solutions is the cornerstone of New Breed’s industry leadership. The company combines methodical analysis of material flows with the intelligent application of systems to reduce and automate process steps – across its clients’ supply chains and within New Breed’s distribution centers.

New Breed’s infrastructure consists of more than 50 distribution center operations across millions of square feet of ISO 9001:2008 quality certified operations; with more than 7,000 employees including 500 logistics, IT, and engineering professionals; and information technology applications that are unprecedented in the logistics industry.

    

UPS is the world's largest package delivery company and a global leader in supply chain services. Its business unit, UPS Supply Chain Solutions, offers transportation and freight, service logistics and distribution, and international trade services. Our service logistics business provides our customers end-to-end global solutions with a global I.T. system and a comprehensive network of global facilities and capabilities to ensure your customers have as little equipment downtime as possible. Our service parts solutions - ranging from critical parts fulfillment to network and parts planning, plus return and repair -- demonstrate proven experience in a variety of industries, including high-tech, aerospace, healthcare, automotive and industrial manufacturing.