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Core Sponsors

Choice Logistics

Choice Logistics is the global service partner for mission critical logistics. With over 300 strategic stocking locations (SSLs) around the world and 24x7x365 logistics services, Choice Logistics provides customized, same-day solutions with an integrated approach to strategic inventory management. Choice's people, processes and systems provide the speed and flexibility to address the challenges and opportunities to support leading companies with two- to four-hour parts demands. Avaya, Cisco, EMC, Hitachi Data Systems, and others have selected Choice as their preferred global provider of outsourced logistics. To learn more about Choice Logistics, visit www.choicelogistics.com; call (800) 593-2108, or e-mail info@choicelogistics.com.

    

Take Supply Chain

Solutions from TAKE Supply Chain improve supply chain speed, visibility and control by automating internal processes and integrating trading partners to enable manufacturers and distributors to smoothly orchestrate the movement of goods through the extended supply network. TAKE Supply Chain’s single data model approach extends the functionality of procurement, manufacturing and warehousing systems from Oracle® and SAP® to eliminate supply chain, warehousing, data collection and reverse logistics inefficiencies. Since 1994, the Austin, Texas-based company has assisted more than 450 companies in automating and controlling process execution within their extended supply networks. Customers include market leaders such as Alcoa, Canon, Cisco and Motorola. TAKE Supply Chain is a division of TAKE Solutions, Inc. For more information, visit www.takesupplychain.com.

    

DEX

DEX® delivers innovative supply chain solutions to clients by leveraging its expertise in consulting, engineering, software, systems, and operations. DEX offers three types of business services to address all aspects of supply chain management. DEX's Supply Chain Solutions provide end-to-end forward and reverse logistics, repair, parts sourcing and sales, and asset recovery services. DEX Systems designs, builds, and deploys world-class customizable Oracle®-based supply chain software solutions. DEX Professional Services provides clients with supply chain design, product reverse engineering, software engineering, systems analysis, and project implementation management consulting and analysis. The company maintains facilities on the East and West Coasts of the United States, as well as Europe and Asia. For more information, visit www.dex.com.

    

DHL

DHL is the global market leader of the international express and logistics industry, specializing in providing innovative and customized solutions from a single source. DHL offers expertise in express, air and ocean freight, overland transport, and contract logistics solutions as well as international mail services, combined with worldwide coverage, and in-depth understanding of local markets. DHL's international network links more than 225 countries and territories worldwide with over 300,000 employees dedicated to providing fast and reliable services that exceed customers' expectations. Since 1996, DHL built a global network dedicated to the logistics aftermarket. Today, DHL provides its Service Logistics solutions globally to over 200 customers in 90 countries in diverse industries such as high tech, telecommunication, healthcare, engineering & manufacturing or aviation. DHL's global Service Logistics infrastructure comprises a network of 650 warehouses, multimodal transportation, 3 regional logistics customer service centers and a global information system. DHL is a Deutsche Post World Net brand. For more information on DHL Global Service Logistics, please visit www.dhl.com/serviceslogistics or send an e-mail to service.logistics@dhl.com.

    

EDS

EDS, an HP company, is a leading global technology services provider delivering business solutions to its clients. EDS founded the information technology outsourcing industry nearly a half-century ago. Today, as a business unit of HP's Technology Solutions Group, EDS delivers one of the industry's broadest portfolios of information technology, applications and business process outsourcing services to clients in the manufacturing; financial services; healthcare; communications, media and entertainment; energy; transportation; and consumer and retail industries; and to governments around the world.
EDS received Delphi Corporation's 2008 Pinnacle Quality Award for Supplier Excellence. The award, established in 2004, recognizes Delphi's top supplier partners for their contribution to Delphi's Excellence culture based on supplier quality, cost and delivery performance.

EDS has once again been named a leader in the Outsourcing Services Category by CRM Magazine in its 2008 Service Awards. The fourth consecutive year EDS has been recognized for its leadership.

For more information, visit www.eds.com

 

    

ExpressPoint

ExpressPoint is a multi-vendor provider of point-of-sale and pc-based depot repair. planning & forecasting and inventory management services. We specialize in high quality, tight turnaround repair with the built in flexibility needed to meet individual customer requirements. As your technology service partner, ExpressPoint offers solutions to fill your technology service and support needs: We enable field engineers, on-site support companies and self maintenance for large enterprise multi-vendor computer and equipment installs. We buy and sell legacy systems and service parts to support your infrastructure and reduce your hardware investment.

Contact Information:

ExpressPoint Technology Services
1109 Zane Avenue North
Golden Valley, MN 55422

Phone: 1-866-473-7247
Fax: 763-543-5930
www.expresspoint.com

 

    

FedEx

FedEx (NYSE: FDX) provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. With annual revenues of $36 billion, the company offers integrated business applications through operating companies competing collectively and managed collaboratively, under the respected FedEx brand. Consistently ranked among the world's most admired and trusted employers, FedEx inspires its more than 290,000 employees and contractors to remain "absolutely, positively" focused on safety, the highest ethical and professional standards and the needs of their customers and communities. For more information, visit www.fedex.com

    

FrontLines

FrontLines is a complete, web-hosted, support solution designed for manufacturers to meet their unique process, tracking, and reporting needs in aftersales support. Your products are complex and unique, as are your relationships with your customers and partners. ERP systems are limited in functionality and flexibility for aftersales support. Help Desk and CRM solutions are designed for customer support and not for RMA/returns and repair management. Homegrown or customized support solutions lack the configurability and scalability to meet your specific and growing process needs. FrontLines can be implemented in just a few days without involving either IT or expensive consultants; being fully configurable to meet your organization's unique return and aftersales support needs without costly customization. Frontlines will turn your aftersales support into a web-based, global, always-on, highly efficient process; reducing operational costs and increasing throughput on post sale services. For case studies on our successful implementations with industrial, medical, instrumentation, computer, and consumer electronics OEMs please visit http://www.frontlines247.com.

    

Flash Global Logistics

Flash Global Logistics, Inc. is a global third party logistics company exclusively focused on providing critical parts and inventory management supply chain solutions for our customers. Our services include global time sensitive deliveries in 90 minutes, 2 and 4 hours, and providing real time global inventory management and visibility via FLASHTRAC©, our proprietary inventory management software. FLASHTRAC© is fully customizable according to customer requirements. FLASH further differentiates itself within the Logistics Industry by its flexibility and responsiveness to customer needs. Flash's extensive portfolio of Fortune 500 customers receive the most comprehensive services for critical parts, product management, inventory management and business continuity. For more information, please visit www.flashlogistics.com

    

Kuehne + Nagel

Kuehne + Nagel's aftermarket logistics capabilities include its leading KN Critical Service Logistics (CSL) solutions, which can handle the most complicated service-parts requirements. Our global Regional Stocking Locations (RSLs) network supports expedited orders, remote installations, field engineers, 24/7 call center, and reverse logistics operations. Our CSL professionals, processes, and technology combine to optimize your forward-positioned inventory, while providing real-time visibility to your product and ensuring that you are successful in servicing your clients.
Kuehne + Nagel's proven service solutions help:

Enhance customer service and increase sales – We will meet or exceed your service requirements, including one-hour delivery of critical items.
Improve material velocity – Our flexible logistics network is configured to reduce handling and increase the availability of your finished goods and repair inventory.
Increase field productivity – Your field organization will spend more time with customers, less time managing parts.
With more than 54,000 employees at 850 locations in over 100 countries, Kuehne + Nagel provides tailored logistics solutions to some of the world's most respected companies. We work to turn our customers' logistics into a competitive advantage. For more information call us at 1-888-749-8726 or visit us at www.kuehne-nagel.com.

 

    

New Breed

New Breed is a privately-held third party logistics provider, offering value-added and information technology-focused supply chain solutions for returns management, refurbishment and repair, aftermarket & service parts management & delivery, manufacturing support, warehousing and distribution, transportation management, and supply chain consulting.
New Breed's reputation for excellence with implementation and operation of large comprehensive programs that transform their clients' businesses has earned New Breed a host of industry-leading clients that include:

  • Avaya
  • Boeing
  • Dematic
  • Hallmark
  • Hamilton Sundstrand
  • Motorola
  • Pratt & Whitney
  • Samsung
  • Siemens Medical Solutions
  • Sikorsky Aircraft
  • Sony Electronics
  • U.S. Marine Corps
  • U.S. Post Service
  • Verizon Wireless

Providing systematic web-based actionable information and technology-focused solutions is the cornerstone of New Breed's industry leadership. The company combines methodical analysis of material flows with the intelligent application of systems to reduce and automate process steps – across its clients' supply chains and within their distribution centers.
New Breed's infrastructure consists of more than 50 distribution center operations across millions of square feet of ISO 9001:2000 quality certified operations; with more than 5,500 employees including 400 logistics, IT, and engineering professionals; and information technology applications that are unprecedented in the logistics industry.
    

Servigistics

Servigistics is the leading strategic service management solution provider, offering service parts management, workforce management and pricing solutions that operate together on a single data model to enable companies to transform their global service operations by dramatically increasing profitability, cash flow, and customer loyalty. Servigistics solutions have been deployed and proven globally by a highly referenceable client base of market-leading companies across industries in high technology, aerospace, automotive, telecommunications, medical equipment, consumer durables, and heavy industrial. Servigistics is a privately-held company headquartered in Atlanta, with regional headquarters in London and Tokyo and sales and service professionals around the world. Please contact Servigistics at 1-888-942-8623 or +1-770-565-2340, via e-mail at info@servigistics.com or at www.servigistics.com.

    

UPS is the world's largest package delivery company and a global leader in supply chain services. Its business unit, UPS Supply Chain Solutions, offers transportation and freight, logistics and distribution, and international trade services. From pre-manufacturing to post-sales support, UPS Supply Chain Solutions leverages a global network of facilities, advanced IT systems and an extensive portfolio of services. Our post-sales solutions - ranging from service parts logistics and field tech support to technical repair and returns management - demonstrate proven experience in a variety of industries, including high tech, healthcare, automotive and industrial manufacturing. UPS Supply Chain Solutions contact information: Address: 12380 Morris Road, Alpharetta, GA 30005, Dial toll-free 1.800.742.5727, visit ups online: ups-scs.com or email: info@ups-scs.com.

    

Supporting Sponsors

Baxter Planning Systems

Baxter Planning Systems is the pioneer and recognized leader in Software as a Service (SaaS) supply chain solutions. Baxter's SaaS solution elminates large upfront software fees and delivers a Return on Investment (ROI). Combining the SaaS service model with out best-in-class parts planning expertise ensures the aggressive pursuit of an optimized and automated planning solution.

The Prophet by BaxterTM  suite of integrated planning and execution applications enables Baxter's client, large and small, to reduce inventory, lower support costs, achieve industry-leading customer service levels and maximize customer loyalty.

  • If you are a young organization, competing with larger companies is a daily challenge. Affordable solutions that drive high service and level the paying field are critical. Our SaaS managed services solution provides the tools and expertise you need to compete now and forever.
  • Are you an established global organization with ERP systems like Oracle and SAP? Are you concerned about excessive inventory and/or poor service levels? We have the experience to solve these issues via a secure SaaS solution, while minimizing the demand on your internal IT organization.

Baxter is renowned for industry-leading products, support that does not end when the implementation is complete and managed services capabilities that drive rapid ROI. Visit us at www.bybaxter.com or contact us at 1-512-323-5959 to lean why Baxter Planning Systems should be your supply chain partner.

    

Comtek Computer Systems, Inc.

Comtek Computer Systems, Inc. is one of the world’s leading 3rd party technical services and supply chain provider. Our core competency and expertise is in providing high-quality, fast, and cost-effective technical and supply chain services for OEMs, primarily on high-end and mid-range hardware equipment. Some of the products Comtek supports include enterprise servers, test and measurement equipment, semiconductor equipment, networking devices, and storage devices.

Comtek is well-positioned and committed to being a leader in the high complexity and high value arena. Our company values customer satisfaction, impeccable quality, competitive pricing, continuous improvement, and cost reductions. Our current customers include Hewlett-Packard, Agilent Technologies, KLA-Tencor, F5 Networks, Tektronix, LTX, and others.

Comtek was founded in 1989 and currently has a workforce of over 350 people. Comtek's facilities contains over 300,000 square feet of space, which is allocated evenly to warehouse and production functions. Our corporate headquarters is located in Rancho Cordova, CA.

    

Network Global Logistics

Network Global Logistics (NGL) created the Next Flight Out business back in 1971 when the company began its mission critical transportation services. Since then, NGL has developed systems and processes that insure the highest service levels in the industry and expanded its service offerings to meet the needs of its customers.

Today, NGL is a world-class provider of supply chain solutions with areas of focus in service parts logistics, mission critical transportation, warehousing and distribution, and international air, ocean, and customs.

NGL offers a complete suite of integrated service parts logistics and mission-critical transportation solutions to support its customers 2-24 hour service level agreements. NGL’s services include inventory management, reverse logistics, and industry-leading Next Flight Out and Same Day Ground transportation services.

The company’s advanced inventory management and transportation system provides customers real time visibility to both inventory and transportation and insures superior performance – 99.2% on time shipping and 99.9% inventory accuracy on average.

NGL has over 300 forward stocking locations, including 13 regional distribution centers, located around the world. To learn more about Network Global Logistics, visit www.nglog.com, or call 888-285-7447, or email corporate@nglog.com.

Access NGL's whitepaper titled 'Ensuring Near-Perfect On-Time Performance'.