Work Shop Day – Monday, June 11, 2012

Optimizing The Reverse Logistics Process To Create Efficiencies And Cost Savings In Your Service Supply Chain Optimizing The Reverse Logistics Process To Create Efficiencies And Cost Savings In Your Service Supply Chain Taking a hard look at your current reverse logistics processes to identify inefficiencies Determining where you can add value to the service supply chain with returned products and parts Debating the benefits of outsourcing all or part of your reverse logistics processes Identifying the various providers of solutions and services that help optimize the reverse logistics process; how do you determine which ones are best for your organization? Addressing issues with return, repair, warranty management, and resale or reuse

Outsourcing Reverse Logistics: Maintaining Control & Finding New Efficiencies Outsourcing Reverse Logistics: Maintaining Control & Finding New Efficiencies Establishing prerequisites and determining favorable conditions to outsource your reverse logistics operations Examining your reverse logistics processes to determine which functions should be outsourced vs. kept in-house Determining the value of the benefits attributed to your outsourced reverse logistics to calculate ROI Planning for Success: Identifying the necessary timing, staff, and resources you need to streamline your reverse logistics operations

Streamlining Through Automation: Finding New Efficiencies in Your Reverse Logistics Processes To Reduce Costs Streamlining Through Automation: Finding New Efficiencies in Your Reverse Logistics Processes To Reduce Costs Examining current automation and measuring performance against initial goals and benchmarks Analyzing and improving the effectiveness of your tracking systems Creating a plan to accommodate new products and customers Best practices for minimizing costs associated with fine tuning your reverse logistics model

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