| 8:00 |
Registration & Continental Breakfast
|
|
| 8:45 |
Welcome Remarks
Debra Haym, Executive Director, Interlog Winter 2009
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|
| 8:50 |
Chairperson’s Opening Address
John Schneider, Sr. Vice President Aerospace and Government Markets, New Breed Logistics |
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| 9:05 |
Strengthening Your Customer Support Operations To Build A Scalable Global Organization
Anthony Lynch, Director Business Development, Airlines & Aftermarket Services, Goodrich Corporation |
|
| 9:40 |
Optimizing Business Unit Performance: Achievements And Lessons Learned From American Airlines’ ‘Working Together’ Program
Paul Creider, GM of the Tulsa Base, American Airlines |
|
| 10:15 |
Panel: Growing And Sustaining Your Aftermarket Business Through Interdepartmental Coordination
Mel Drummond, VP, Product Support & Services, Eaton
Anthony Lynch, Director Business Development, Airlines & Aftermarket Services, Goodrich Corporation
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|
| 10:50 |
Morning Refreshment & Networking Break |
|
| 11:20 |
Roundtable Ideas XChange
Table 1: Adapting Your Aftermarket Organization And Vendors To The Impact Of Airline Consolidation To Continuously Deliver Excellent Service And Support
Table 2: Establish Consistent Communication With Your Vendors And Suppliers To Improve Aftermarket Service And Support
Table 3: Offsetting Obsolescence: Inventory Sustainment As A Growth Factor In Your Aftermarket Supply Chain |
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| 12:30 |
Networking Luncheon For All Aerospace Aftermarket Participants |
|
| 1:00 |
Conclusion Of Interlog Winter Day Four: Aerospace Aftermarket Summit |
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