08.00 Registration And Coffee Registration And Coffee

08.45 Chairman’s Welcome and round table summaries Chairman’s Welcome and round table summaries

09.00 Improving Your Supply Ability Through The Eyes Of Your Customers Jean Gadbois, VP Supply Chain Europe, Asia and International, Lyondell Basell For Lyondell Basell, customer service is the top priority. With the customer always in mind, the company has transformed its entire supply chain network with measurable results. Issues raised include: Driving supply chain performance through a customer-centric approach to logistics Developing feedback mechanisms to capitalise on the expertise of your customers Consistently measuring supply chain performance from the perspective of your clients Sustaining customer service levels despite reduced inventory and production capacity Jean Gadbois VP Supply Chain Europe, Asia and International, Lyondell Basell

09.30 Key Strategies To Reduce Your Inventory Levels, Reduce Working Capital And Lower Supply Chain Costs In establishing a framework for achieving lowered inventory, BASF needed a carefully planned and well-executed roadmap. With a methodical approach, BASF drove down inventory levels without jeopardising service levels. Deploying successful inventory management techniques to lower your overall working capital Effectively managing inventory across your supply chain and calculating safety stock requirements to meet sudden demand Focusing on improved production planning through accurate inventory management Using performance-management dashboards to gain a timely view of inventory levels

10.00 Driving A Cash And Profit Driven Supply Chain Through Strategic Networking Capital Management Guillermo Fumero, Head of Supply Chain Division TLP, Clariant International Here Guillermo will assess how achieving sustainable improvement of your cash / profitability ratio requires sustainability in supply chain optimisation. Why is such an approach so vital in current financial and economic circumstances? How has the supply chain proven to be key during the economic crisis to generate required cash? Identifying the traditional levers of net working capital: how have they been addressed by companies in the short-term? Developing clear methods to analyse portfolios in a continuous changing environment Dealing with the challenge at Clariant: why a strategic cash / profit driven supply chain plan is essential in the after-crisis scenario stage Guillermo Fumero Head of Supply Chain Division TLP, Clariant International

10.30 Integrating Freight Purchasing And Day-To-Day Transportation Execution: Working Beyond Traditional Silos To Leverage Unexplored Value Areas Andy Stinnes, Managing Director & VP of Products and Strategy, GT Nexus Gain an insight into how major global chemical companies use collaborative technology to create synergies between operations, customer service and freight purchasing. GT Nexus will present chemical industry case studies, showing how the adoption of a collaborative Logistics and Transportation Platform has allowed global shippers to reach and benefit from unexplored value reservoirs. Traditional freight purchasing patterns and traditional sequential cooperation processes between freight purchasing departments and logistics operations are ill-suited for the current business environment Even though traditional IT systems might help to increase productivity inside separate silos such as purchasing and day-to-day operations, considerable inefficiencies still remain at the "interfaces", especially when external partners such as booking agents and 3PLs are also involved in the transportation execution These inefficiencies translate into higher transportation costs, poor service performance, low customer satisfaction and high inventory costs How the adoption of a collaborative Logistics and Transportation Platform can eliminate these inefficiencies and unlock value potential Andy Stinnes Managing Director & VP of Products and Strategy, GT Nexus

11.00 Morning coffee Morning coffee

11.30 Putting The Forecast In Its Place: Moving from a Push-Based, Manufacturing Centric Supply Chain to a Pull Based, Demand-Driven Model Matt Tichon, Head of Supply Chain & Customer Service | Pigments & Additives North America, Clariant Corporation Organisations invest significant resources in forecasting and planning systems with the primary goal of synchronising supply with demand; the Pigments and Additives division of Clariant was no different in this regard. The challenge was that erratic customers’ demands coupled with a lack of forward looking market-level information, created significant forecast inaccuracies that led to unsatisfactory order fill rates and substantial overstocks that tied up precious working capital. The solution was to move to a mix of market-based, demand driven replenishment processes that freed up working capital and increased fill rates. Key points in the presentation include: The results of planning in a make-to-forecast environment in SAP APO supply chain conditioning versus supply chain execution Reducing the dependency on an accurate forecast to provide desired customer service levels Using a mix of appropriate planning techniques to synchronise supply and demand without having to rely on a forecast Matt Tichon Head of Supply Chain & Customer Service | Pigments & Additives North America, Clariant Corporation

12.00 Procurement And Supply Chain: Key Drivers For Delivering Sustainable Added Value Nando Galazzo, Former VP Procurement, Borealis This session will focus on how to deal with changing market dynamics and supply base instability. How can you best develop a low cost sourcing strategy to meet the global cost reduction challenge. Where is the world going? Understand volatility - are your cost drivers driving you? Doing the basics: "right" is not enough; how can we achieve better results? Innovative and collaborative models: How to set this up and what to shoot for Nando Galazzo Former VP Procurement, Borealis

12.30 Panel Discussion: Adapting Your Metrics In Line With Changing Market Conditions And Business Requirements Alan Milliken, Business Process Education Manager, BASF Laurent Hanssen, Supply Chain Manager, Akzo Nobel Polymer Chemicals bv Klaus Venus, Logistics & Orderprocess Director Europe and International - Uncoated Fine Paper, Mondi An accurate performance measurement process is essential for your supply chain to consistently perform and add maximum value. As the market shifts, so should your performance management processes. How can you link performance management across business functions in an ever changing world? As the market fluctuates, are your metrics actually boosting business performance? Periodically reviewing, assessing the updating the ways you measure supply chain delivery Setting new targets and shifting which performance metrics actually matter Ensuring your metrics actually drive the results you need to succeed Alan Milliken Business Process Education Manager, BASF Laurent Hanssen Supply Chain Manager, Akzo Nobel Polymer Chemicals bv Klaus Venus Logistics & Orderprocess Director Europe and International - Uncoated Fine Paper, Mondi

13.15 Networking Lunch Networking Lunch

STREAM A Performance ImprovementsSTREAM B Trends and Strategies 14.15 The Supply Chain Performance Measurement Framework: Challenges And Opportunities STREAM A Performance Improvements Raymond Vanrykel, Supply Chain Excellence Director, Exxonmobil In this presentation, Raymond will assess the need for a comprehensive metrics framework at ExxonMobil to yield a solid performance picture. How, what and when should you measure performance and how can you ensure the results translate into enhanced end-to-end performance? Evaluating how frequently you need to update metrics How does this vary depending on the condition, size, position and maturity of your supply chain Understanding key data requirements to ensure metrics are fully effective Top tips to make KPIs actionable and sustainable in the short, medium and long term Raymond Vanrykel Supply Chain Excellence Director, Exxonmobil 14.15 What Drives Supply Chain Excellence? STREAM B Trends and Strategies Paul Lord, Head of Chemicals, AMR Research Paul is responsible for the research and analysis of market trends and developments in the chemical and process industries. You will not want to miss this thought provoking session that shares insights from AMR Research on the top industrial supply chains. Topics covered include: To what extent are supply chain processes evolving and technology changing? How are chemical companies taking advantage of technology developments? Companies want to make the right choices to improve shareholder value, but with so many choices, how do companies build the right operating strategy and maximise supply chain effectiveness? Paul Lord Head of Chemicals, AMR Research

STREAM A Performance ImprovementSTREAM B Trends and Strategies 14.45 Identifying And Deploying Suitable Metrics To Measure And Enhance Supply Chain Performance STREAM A Performance Improvement Philip Von Wrede, Head of Supply Chain Management - Material Protection Products, Lanxess Here Philip will explore how Lanxess set up its core performance management processes. Full engagement across the business was vital in moving towards better supply chain performance. What are the most appropriate metrics to accurately measure logistics performance? Working with the wider business to identify the right metrics that reflect wider strategic objectives Developing processes to capture and disseminate data Engaging the business in measuring supply chain performance Revising your KPIs to achieve sustained, continuous improvement Philip Von Wrede Head of Supply Chain Management - Material Protection Products, Lanxess 14.45 Measuring And Managing Carbon Emissions In European Chemical Transport: Challenges And Opportunities STREAM B Trends and Strategies Jos Verlinden, Director Transport and Logistics, CEFIC This presentation will look at how you can develop a sustainability initiative that meets regulatory obligations, your corporate requirements, customer needs and environmental demand. Tools and techniques to calculate your transport carbon footprint How can GHG emissions in chemical logistics be reduced? Do emission reductions and cost reductions go hand-in-hand? What regulatory measures can we expect over the next twelve months? Jos Verlinden Director Transport and Logistics, CEFIC

STREAM A Performance ImprovementSTREAM B Trends and Strategies 15.15 STREAM A Performance Improvement To be determined. 15.15 What Do Supply Chain Directors Need To Do To Meet Effectively Comply With REACH? STREAM B Trends and Strategies Lasse Mussaka, Partner and CEO, Reach With REACH becoming an increased focus for supply chain directors, many of your peers remain uncertain about the implications of REACH on supply chain management. This is your key opportunity to ask questions and learn more about your current obligations. An overview of the current status of REACH: where are we today? Understanding how REACH impacts your supply chain: understanding your key responsibilities Are there any alternative strategies that will ensure you effectively comply The future of REACH: to what extent will it transform your supply chain in the future? Lasse Mussaka Partner and CEO, Reach

15.45 Afternoon Tea Afternoon Tea

STREAM A Performance ImprovementSTREAM B Trends and Strategies 16.15 Supply Chain Network Modelling - More Than A Sophisticated Toy? STREAM A Performance Improvement Georg Mogk, Senior Manager Supply Chain Optimisation, Bayer Technology Learn how an innovative approach to supply chain network modelling revolutionised supply chain delivery at Bayer Technology. Here Georg will quantify cost savings achieved. How can network modelling help to design agile supply chains? Network optimisation case study: results and surprises Aligning cost-cutting measures and environmental sustainability Georg Mogk Senior Manager Supply Chain Optimisation, Bayer Technology 16.15 Improving Profitability And Supply Chain Delivery Across Your Supply Chain Through Cost-To-Serve Analysis STREAM B Trends and Strategies Christian Backaert, European Supply Chain Manager, Solvin Learn how does cost-to-serve analysis can enable you to segment and service your most profitable customers and have a dramatic impact on your supply chain's bottom line. Gaining visibility on how costs are incurred and allocated across the supply chain Deploying cost-to-serve analysis to make better network decisions Techniques to accurately calculate cost-to-serve analysis Christian Backaert European Supply Chain Manager, Solvin

STREAM A Performance ImprovementSTREAM B Trends and Strategies 16.45 Case Study: Deploying The “Brilliant Logistics” Programme At Yara: Improving Supply Chain Performance, Productivity And Operational Flexibility STREAM A Performance Improvement Bart Meijburg, Logistics Director, Yara International This presentation will give you an overview of Yara's "Brilliant Logistics" programme and its key objectives and goals. Who was involved and what were the results? Deploying the model to increase productivity across materials handling and loading operations Adopting a methodological approach to gathering, assimilating and acting on key data Nominating key stakeholders to drive the programme and gain functional buy-in across the units Bart Meijburg Logistics Director, Yara International 16.45 Optimising Your Cost Management Processes By Integrating A Compressed Cash Conversion Cycle With S&OP / Financial Forecasting STREAM B Trends and Strategies David Rykembusch, Project Director, DSM David will study best practices in compressing your cash conversion cycle and managing the OTC, FTP and PTP processes. How can you adapt this across your logistics network? The importance of improving short, mid and long term financial forecasting modelling techniques Identifying appropriate financial performance metrics to drive continual improvement How can you measure the cash conversion cycle in an international supply chain David Rykembusch Project Director, DSM

17.15 Chairman’s Close and End of Conference Chairman’s Close and End of Conference