Achieving Operational Excellence Locally and Globally

08:00 Registration and Welcome Coffee Registration and Welcome Coffee

08:45 Chairman’s Welcome Address - Peter de Boek, Partner, McKinsey Exclusive Interview Results from Medical Device Chief Operating Officers Charting their Priorities, Observations on Trends and Gaps in the Coming Year.

09:30 J&J’s Journey in Pursuit of Operational Excellence Rick Desmarais, Director, Worldwide Supply Chain, Medical Devices and Diagnostics Group, Johnson and Johnson Join one of the world’s leading experts on medical device supply chain process as he tells you how J&J is adapting their supply chain to encourage lean thinking that will result in improved customer Experiences across the network. During this in-depth briefing you will identify the sources of waste and how to apply Lean fundamentals to identify and eliminate them from your operation. You will gain practical tips on how to begin your own lean journey and to instill a culture that will promote lean thinking across your organization. How is J&J restructuring the Supply Chain to achieve Operational Excellence How can the Supply Chain add value rather than costs? What are the 7 Lean Principles to attack the 8 Deadly Wastes? How can your organization establish a culture to initiate and sustain Lean Thinking? Rick Desmarais Director, Worldwide Supply Chain, Medical Devices and Diagnostics Group, Johnson and Johnson Rick has recently been appointed to the role of Director of Lean/Process Excellence for J&J. For the prior 3 years, he was responsible for distribution of Medical Device & Diagnostics products managing 4 distribution centers across North America. He started his J&J career as a Manufacturing Manager who was responsible for transferring operations to a [read more]

10:15 Visionary Speech: The Future of Operations in Europe Sikko Zoer, Senior Director, Supply Chain Europe, Medtronic One of the most requested speakers this year make sure you attend this keynote session from one of the world’s leading experts on medical device supply chain. Mr Zoer has multiple responsibilities in Medtronic including General Manager of the European Operations Centre making him ideally placed to give you an accurate forecast of what the trends are in Europe you should be taking notice of. With a track record in various industries including Medical Technology, Capital Equipment, Consultancy, Building Materials and international working experience in US, Brazil, Asia and Europe this is one expert you will learn much from! Macro factors of the current operational environment so you understand the pressures facing you in the coming year How Medtronic is optimising its end-to-end supply chain in EMEA and globally to achieve operational excellence and lessons you can learn from these experiences What are the changes you need to make to your operations and supply chain to ensure you achieve the same level of growth as market leaders Sikko Zoer Senior Director, Supply Chain Europe, Medtronic A 43 years business professional with over 19 years experience in Marketing, Customer Service, Technical Service, Supply Chain Management, Operations, e-Business, IT and Lean Sigma. Currently acting as Senior Director Supply Chain Europe and General Manager of the European Operations Center for Medtronic B.V. responsible for all Supply Chain activities in Europe including 3 sites in the Netherland [read more]

10:45 Q&A with the Speakers Use this extended Q&A time to pose your questions to these world-leading medical device supply chain experts to find out all the information you need to achieve operational excellence locally and globally.

11:00 Morning Coffee and Networking Morning Coffee and Networking

Stream A - Improving Operational ReadinessStream B - Improving Planning 11:30 Chairman’s Opening Address Stream A - Improving Operational Readiness Chairman’s Opening Address 11:30 Chairman’s Opening Address – Name TBC, McKinsey Stream B - Improving Planning Chairman’s Opening Address – Name TBC, McKinsey

Stream A - Improving Operational ReadinessStream B - Improving Planning 11:45 Making One Generic Operational Process for EMEA Distribution Centres with Different Suppliers Stream A - Improving Operational Readiness Jan Mansson, Supply Chain Developer, Molnlycke Attend this presentation by a new speaker to LogiMed, Jan Mansson, who has a wealth of experience to share with you in the field of operational process improvement. During this must-attend presentation you will learn how Jan influences cost control, stabilises new set ups in EMEA and lays the foundation for future growth through better logistics and supply chain management. Given that Jan liaises with up to 20 major logistics project leaders within Molnlycke he is best placed to talk to you about: The plan to develop a single process for distribution centres in EMEA How the idea came about and what the implications are for other team members including how to develop support for new ideas Analysing the challenges in the development of the supply chain experienced along the way to help you avoid pitfalls when building a new distribution strategy for EMEA How operational process improvements can lead to greater cost control in your supply chain organisation Jan Mansson Supply Chain Developer, Molnlycke Jan Mansson is one out of five in a HQ based team where the team should be in the lead for any kind of changes requested within the Global MHC supply chain. A defined governance model on MHC Intranet should be used in order for any in MHC to establish and suggest developments for MHC. All projects to be managed by the Supply Chain Development team. Before this role Jan was EMEA Distribution Manage [read more] 1145 Multi-Echelon Inventory (EIO) Planning & Change Management Stream B - Improving Planning Frank Schaapveld, Senior Director Supply Chain EMEA, Medtronic After hearing and seeing Medtronic’s journey on EIO you will have full insight into the why, how and what regarding multi-echelon inventory planning for a multinational as Medtronic. You will have a clear view on how implementation was done, what benefits are established and how EIO drove change acceleration and how adopting these approaches could benefit your company. Join this exclusive session to find out more about: Why Medtronic decided to implement EIO How Medtronic undertook implementation and what choices are made Results to date and are these according to the expectations? Why is EIO an enabler and accelerator for Change? Frank Schaapveld Senior Director Supply Chain EMEA, Medtronic Frank Schaapveld is Senior Director Supply Chain EMEA at Medtronic since 2003. During his 9 years at Medtronic Frank is contributing to continuous improvements in the areas of Supply Chain, Customer Service, Master Data Management, Distribution & Transport. Within the end to end Supply Chain he leads and contributes to global programs regarding Multi-Echelon Inventory Optimization, [read more]

Stream A - Improving Operational ReadinessStream B - Improving Planning 12:15 Building the Right Team to Manage Your Global Supply Chain Stream A - Improving Operational Readiness Harald Rijkers, Operations Manager, Boston Scientific A major challenge of Boston Scientific’s European distribution centre is the relentless pursuit of reducing cost, while at the same time investing in the development of warehouse personnel. The visionary spirit of Boston Scientific and its partners resulted in an innovative partnership with the local University and the city of Kerkrade to develop warehouse personnel in the field of medical logistics. Attend this presentation to find new ways to improve: Staff retention to ensure you spend less hiring better people Lead times for product development and product-to-market Cost control through continuous employment of high quality personnel Distribution success with a team that thinks long term Harald Rijkers Operations Manager, Boston Scientific 12:15 Supply Chain Planning Systems – Implementation and How to Get the Most from the Planning Tools Available Stream B - Improving Planning David Wilson, Supply Chain Planning Director, EMEA, Covidien During this presentation David Wilson will share his experience and provide real practical advice and examples regarding planning system implementation and how to ensure you maximise the use and potential of the planning tools available. Specific subjects that drive planner efficiency and supply chain performance include the implementation process, best use of data and tools, forecasting and supply chain visibility. By attending this session you will learn about: Global planning system implementation process What do we want from a planning system and how are we going to achieve this goal? Training, learning from others, and global best practise Process development and best use of data globally Forecasting and supply chain visibility examples David Wilson Supply Chain Planning Director, EMEA, Covidien David started his career in 1992 and held a number of Logistic positions before joining Covidien. The first of these was with P&O as a transport scheduler. In 1994 David enjoyed 2 years travelling through Australia, New Zealand and South East Asia before resuming his career working as the Purchasing Manager for a UK Computer manufacturer. In 1998 David joined ITT Canon as a Product [read more]

12:45 1-2-1 Meetings Use this time to catch up with colleagues and peers you have arranged meetings with in dedicated networking spaces in the exhibition hall. This is where you can truly strengthen relationships and develop new contacts. Remember to bring lots of business cards!

13:00 Lunch and Networking Lunch and Networking

1400 Best Practice Integrated Business Planning to Contribute to Operational Excellence Shane Lowery, Director, Global Integrated Business Planning, Smiths Medical Join this session led by Shane Lowery as he explains how Smiths Medical approaches best practice integrated business planning in support of operational excellence. Returning to LogiMed after a year’s hiatus Shane was appointed to his current role and is now responsible for driving improvement in business performance to maximise profit and growth and improve service levels. During this presentation you will learn how to improve in the following areas: Cross functional team management to achieve measurably better results Champion continuous improvement for integrated business planning Customer service levels aligned to common business objectives Alignment of business and team goals to achieve strategic objectives Shane Lowery Director, Global Integrated Business Planning, Smiths Medical Key responsibilities include: o Management of the Integrated Business Planning process (IBP - Oliver Wight) to drive improvement in business performance to maximize profit and growth opportunities and improve service levels. o Maintain an achievable rolling 24 month plan, which meets the companyís strategic objectives and is recognized as the plan from which the business makes decisions and develo [read more]

14:30 Identifying and Implementing Efficiencies Across Your Supply Chain Thibault Naegelen, Director, European Supply Chain, BD Medical Join Thibault Naegelen, a leading supply chain expert within Beckton Dickinson’s global management team as he tells you how he looks for ways to achieve efficiencies across the supply chain. Focusing especially on how to eliminate waste this presentation will help you understand which changes you need to make to streamline your supply chain and reduce cost. Attend to find out: How to spot inefficiency in your end-to-end supply chain and what you need to do to eliminate it to reduce costs Lessons learned by Beckton Dickinson while streamlining the supply chain in EMEA so you can avoid costly pitfalls and achieve quick results Building awareness of efficiency in the team to ensure everyone is focusing on identifying and controlling waste Ways to engage industry in your goal to drive out inefficiency from your supply chain to reduce the burden and identify new approaches Thibault Naegelen Director, European Supply Chain, BD Medical Responsible for the design and drive the transformation of the Europe supply chain towards a more integrated and customer-centric organization. Manage all aspects of the regional supply chain (demand, supply and inventory management, customer service and distribution, project management) with the aim of optimizing service to customers and exceeding financial targets.

15:00 Questions and Answers with the Speakers Use this time to ask any questions you have about any of the topics you have heard today to ensure you leave the sessions with all the information and data you need to make better decisions for your business.

15:15 Afternoon Coffee and Networking Afternoon Coffee and Networking

15:45 How to Comply with New Regulations with a Focus on Unique Device Identification (UDI) Jenny Gough, GS1 Specialist, Supply Chain Management, Molnlycke Rick Desmarais, Director, Worldwide Supply Chain, Medical Devices and Diagnostics Group, Johnson and Johnson Attend this interactive discussion to learn about the penalties and rewards of UDI compliance. Early compliance could save you money and ready you for market ahead of your competition whereas leaving it too late could enable you to learn lessons from your peers. How sure are you your business is making the right decisions? Join this discussion to find out. Topics to be addressed include: Differences in compliance timelines between US and European industry How to comply and how much it costs Benefits of early compliance Other regulatory issues on the horizon Moderator – Ulrike Kreysa, Vice President of Healthcare,(GS1) Jenny Gough GS1 Specialist, Supply Chain Management, Molnlycke Rick Desmarais Director, Worldwide Supply Chain, Medical Devices and Diagnostics Group, Johnson and Johnson Rick has recently been appointed to the role of Director of Lean/Process Excellence for J&J. For the prior 3 years, he was responsible for distribution of Medical Device & Diagnostics products managing 4 distribution centers across North America. He started his J&J career as a Manufacturing Manager who was responsible for transferring operations to a [read more]

16:30 How to Achieve Operational Excellence in EMEA Philippe Francois, Vice President Supply Chain EMEA, Baxter Rick Desmarais, Director, Worldwide Supply Chain, Medical Devices and Diagnostics Group, Johnson and Johnson Sikko Zoer, Senior Director, Supply Chain Europe, Medtronic Join this interactive panel discussion with senior supply chain and operations leaders to understand what it takes to become operationally superior in EMEA and globally. During this session you will learn how Welch Allyn, Johnson and Johnson, Medtronic and Baxter have achieved success in EMEA over the past year. Plus you will receive 20 minutes to ask question of this expert panel to find out more about: What it takes to achieve operational excellence in EMEA for small, medium and large medical device manufacturers Changes in approach you need to make to raise standards in your operations How to cope with challenges that lie ahead for supply chain and operations leaders in EMEA Moderator – Aidan Ward, EMEA Operations and Supply Chain Manager, Welch Allyn Philippe Francois Vice President Supply Chain EMEA, Baxter Responsable for the entire end to end supply chain from the procurement of raw materials to the distribution of finished goods to hospitals and patients (for the homecare franchise), for a business representing more than 3 Billion $ within Europe Middle east and Africa.Accountable for the quality of the service to customer, the distribution cost and the cash flow related to inventories. Rick Desmarais Director, Worldwide Supply Chain, Medical Devices and Diagnostics Group, Johnson and Johnson Rick has recently been appointed to the role of Director of Lean/Process Excellence for J&J. For the prior 3 years, he was responsible for distribution of Medical Device & Diagnostics products managing 4 distribution centers across North America. He started his J&J career as a Manufacturing Manager who was responsible for transferring operations to a [read more] Sikko Zoer Senior Director, Supply Chain Europe, Medtronic A 43 years business professional with over 19 years experience in Marketing, Customer Service, Technical Service, Supply Chain Management, Operations, e-Business, IT and Lean Sigma. Currently acting as Senior Director Supply Chain Europe and General Manager of the European Operations Center for Medtronic B.V. responsible for all Supply Chain activities in Europe including 3 sites in the Netherland [read more]

17:15 5-Minute Break 5-Minute Break

17:20 Working Groups Sign up to the table of your choice in the morning then take a seat to discuss a topic of your choice with an expert of your choice in the afternoon. With 10 tables to choose from you have access to a range of solutions to a variety of challenges identified by you and your peers. Sit a table with a choice from: Operational Excellence in EMEA Led by Welch Allyn Operational Efficiencies Led by Medtronic Complying Early with UDI to Avoid Costs Led by GS1/Molnlycke Planning to Reduce Costs Led by Covidien How to Lean Out Your Supply Chain Led by Johnson and Johnson Plus More Being Confirmed Every Week

18:00 Main Conference Drinks Reception Use this major networking event to engage with the whole audience at LogiMed. Benefits of attending are that you relax among peers and colleagues, catch up with old friends, make new contacts and expand your professional network. Don’t miss it!