John Barker, President, Barker/DZP, Inc.

Luxury Interactive Global Day Two Opening Remarks

Michael Christianen, Knowledge & Intelligence Manager, bol.com

Advanced Analytics @ bol.com

David Doucette, Executive Director Internet Marketing, Fairmont Raffles Hotels International

Building Loyalty through the Creation of an Online Community

Ashok Lalla, Director of Internet Marketing, Taj Hotels Resorts and Palaces

INDIA: The First Real Luxury Market, The Next Great Luxury Frontier

Victoria Bracewell Lewis, Senior Analyst, Forrester Research

Assessing eCommerce Opportunities in Emerging Luxury Markets

This presentation can only be viewed at www.forrester.com/luxuryinteractive2009
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Dan O'Sullivan, Website and Database Analyst, Boden

Placing Analytics At The Centre Of Your Multi-Channel Sales and Marketing Strategies

Antonio Silano, SVP, General Manager, Critical Mass

Online Reputation Management

Simon Whitehouse, Regional Manager EMEA, MarkMonitor

Developing A Strategy To Protect Your Brand Online