May 22 - 23, 2012
London
 
Alexandre Meerson

Alexandre Meerson

Former Direct Sales & eCommerce Director

ESPA

Alexandre Meerson is an expert in E-Commerce & Multichannel Retail for global Luxury & Lifestyle Brands. His consultancy - ‘La Boutique de Luxe’ – helps Brands deliver Commercial Innovation and Change through superb Customer Experience, Digital Marketing & International Distribution.

The founder and curator of the Digital Luxury Brands online networking group, Alexandre constantly researches ways to combine Brand Experience with Product Knowledge and Hard Working E-Commerce to generate sustainable revenue, profit and customer loyalty.

For the last 20 years, Alexandre has worked on “both sides of the fence”, combining 7 years in Digital Marketing agencies and E-Commerce consultancies and over 13 years in Corporate leadership roles internationally.

He started his career in his family’s Luxury Watches and Jewellery business, where he managed a profitable network of concept stores in major cities and concessions in luxury and department stores internationally. At LVMH and then EURO-RSCG he explored the then nascent power of Interactive Communications. One of the pioneers of the Internet and CRM, he went on to build some of the first Web Design, Digital Publishing and Marketing Consultancies in the mid 90’s, and has since 2000 worked around the globe for blue-chip companies. Alexandre settled down in the UK in 2005, and later joined ESPA, the British luxury skincare and spa company to help them build their Direct Sales and E-Commerce business.

Today, Alexandre heads up ‘La Boutique de Luxe’, a specialized multichannel marketing and sales consulting firm. His unique blend of experiences on behalf of prestigious Luxury & Lifestyle Brands and recognized B2B Businesses places him in a strong position to share his expertise in the fields that underpin successful online retail and business transformation.
Frederic Layani

Frederic Layani

International CRM/Internet Manager

Tag Heuer, LVMH

Frederic Layani is an experienced Digital Marketing Expert
Frederic, after several experiences, started his own company to develop pioneering Internet & Mobile devices resulting in patented applications for various organizations in 1999. He then joined Nespresso, the fastest growing operating unit of the Nestlé Group (the world's leading food, beverage, nutrition and Wellness Company) as the International Internet Manager. Within Nespresso, Frederic was in charge of BtoB, e-marketing campaigns and the award-winning “Clooney Campaign” where he oversees the international online media planning.

Since 2008, he is the International Internet & CRM Manager of TAG Heuer, the leading sports watch brand – part of LVMH, world's leading luxury goods group.

Thanks to his entrepreneurial spirit and his experience in digital marketing, he now engages with TAG Heuer on the path towards tomorrow’s digital best practices around online communications, mobile, seo/sem and social media and is a keynote speaker at international Internet/E-Commerce Event.
Milton Pedraza

Milton Pedraza

CEO

The Luxury Institute

Milton F. Pedraza is the CEO of the Luxury Institute, LLC. Through the use of proprietary surveying techniques with high net worth consumers, Mr. Pedraza has established the New York-based Luxury Institute as the trusted and impartial luxury brand ratings and research and Luxury CRM consulting institution that is the voice of high net-worth consumers. Today, luxury goods and services firms, luxury professionals, high net worth consumers, and the international press, all rely on the Institute for its impartial ratings and best practices insights on to how to better serve high net-worth clients globally.

Mr. Pedraza is a world-class expert CRM practitioner. Prior to founding the Luxury Institute, Milton served in Finance, Marketing, Sales and Senior Management positions at Fortune 100 companies Altria, Pepsico, Colgate, Citigroup and Wyndham Worldwide. In charge of CRM for a major division of Citigroup, Pedraza was assigned to run Citi's first Global CRM project and won a Global Marketing award for his results. At Cendant (now Wyndham), he was also assigned to run the company's first CRM project in addition to running Luxury Segments. He has licensed his proprietary and continuously updated CRM methods, intellectual property and best practices to the Luxury Institute in order to serve the luxury industry and its consumers.

Today, Mr. Pedraza is an author and speaker at the world's foremost Financial Services, Travel and Leisure, Real Estate and Luxury Conferences. As an executive and private investor, Milton has conducted business in over ninety countries and speaks several languages. He is the most quoted expert on luxury around the globe.
Stephanie Bretonniere

Stephanie Bretonniere

International Public Relations and Communications Project Manager

Baume & Mercier

Stephanie Bretonniere
PROFESSIONAL EXPERIENCES
Since 2010: Head of International PR & Online/E-Business | BAUME & MERCIER Richemont Group (GENEVE)
2006 - 2010 : International Public Relations & Communication Manager | BAUME & MERCIER / Richemont Group (GENEVE)
2002 - 2006: Nov. 2003 - Aout 2006 : International Communication Manager | DIOR MONTRES - GROUPE LVMH (PARIS)
2002 - 2003 :International Trade Marketing Coordinator (Europe/ USA / CLA) | DIOR MONTRES - GROUPE LVMH
Mars 2000- Mai 2002: International Operational Marketing Product Manager (CLA / Europe / MO) | Groupe CLARINS Paris - Azzaro Parfums
Août 98- Août 1999: International Marketing Executive (subsidiary opening- Miami) (CLA / US DFS) | CLARINS Group MIAMI - CLARINS, THIERRY MUGLER et AZZARO PARFUMS
STUDIES
1996 - 2000 : Ecole Supérieure de Commerce -Spécialisation Marketing Ecole Supérieure de Commerce de MONTPELLIER (ESCM)(Promo 2000) 1997-1998 : Universidad Catolica de Cordoba – ARGENTINE – Licenciatura en Administracion de Empresas (Promo 1998)
Kristin Knapp

Kristin Knapp

Vice President, Ecommerce and New Media

Assouline

 

speaker_default

Christine Downton

Global CRM and Internet Strategy Manager

Jaguar Land Rover

 

Richard Ascott

Richard Ascott

Head of Digital

Alfred Dunhill

Richard Ascott is Head of Digital at Alfred Dunhill and oversees the global e-commerce business and digital marketing. Richard joined dunhill in 2008 and oversaw the redesign and launch of the brand site. dunhill.com is e-commerce enabled across 13 different regions and covers 5 languages with a strong presence in the APAC region. Recently Richard oversaw the launch of a new content platform - DAY 8 with a supporting IPAD App. Here the brand is editor and shines a light on global ideas and people that embody the values of Alfred Dunhill through original films, audio and written articles. DAY 8 exists in 5 languages and is published on dunhill.com and across FB, Twitter and YT. It is set to launch across the 3 major Chinese social media platforms in 2011.
Lisa Bridgett

Lisa Bridgett

Senior Director, eCommerce & Digital Marketing, Europe

Polo Ralph Lauren

 

Cecilia Pagkalinawan

Cecilia Pagkalinawan

Founder/CEO

Styletrek

Cecilia Pagkalinawan is CEO of StyleTrek.com, a crowdsourced e commerce boutique dedicated to curating and selling entrepreneurial fashion designers from around the globe through social commerce. StyleTrek is both an e commerce site for designers to reach new and existing customers and a social media platform for designers and fashion enthusiasts to interact.

Pagkalinawan founded StyleTrek in February 2010 after raising $1.5M in seed capital from angel investors and venture capitalists including RRE Ventures, Pelion Venture Partners, Primera Capital, Freestyle Capital, Madison Angels, and Angel Hub. StyleTrek is opening its doors to its international consumers in December 2010.

Prior to founding StyleTrek Cecilia was Vice President of E Commerce and Direct Marketing at Frette and La Perla from 2006 – 2010, Consulting Director of E Commerce at Burberry 2004 – 2006, Vice President Strategic Development at RichFX 2002 – 2004 and Founder/CEO of Boutique Y3K in 1998 – 2001.
Cecilia has been actively involved in Mayor Bloomberg’s Fashion NYC 2020 initiative, chaired by Rick Darling, CEO of LF USA; Diane von Furstenberg, Chairman and Founder, DVF, and President, Council of Fashion Designers of America; Terry Lundgren, Chairman, President and CEO of Macy’s; Andrew Rosen, CEO of Theory and Kevin Ryan, CEO of Gilt Groupe.

Cecilia is also an active member of the Luxury Marketing Council and is on the Advisory Board of the Luxury Interactive Conference.

Awards
2004
Cecilia is among 96 executives featured in the book "Distinguished Asian-American Business People.
2000
Cecilia was a recipient of the Rockefeller Foundation's Next Generation Leadership Fellowship.
1999
Cecilia was featured among Silicon Alley Reporter's "Top 100 Internet Executives in New York" and as one of A Magazine's "10 Hottest Asian American Entrepreneurs under 30".
Cecile Francois

Cécile François

Brand and Digital Communication Director

Boucheron

Cécile François is the Brand and Digital Communication Director of Boucheron. She is in charge of the 360° communication strategy across the different consumer touch points.

She holds a master's degree in Business Administration from the University of Paris Dauphine and a post-graduate diploma in Strategy and Management from H.E.C./Paris X.

After 15 years at Printemps where she acquired different expertises in Communications (Events, Advertising, Publishing) and contributed to the sucessful repositionning of the department store in the Fashion & Luxury sphere, she joined Boucheron in 2005 where she redefined the brand positionning and developed a new international brand image.

Caroline Rolfe

Caroline Rolfe

Head of Online

Links of London

Caroline has been working in the luxury retail sector for over 10 years and for the majority of that time has been focused on Ecommerce. She spent over 7 years with Estee Lauder Companies playing a major role in launching their ecommerce business in the UK and establishing marketing and growth strategies for the brands. She has also worked in high street fashion for Arcadia group and most recently became Ecommerce Manager for Links of London. At Links she is responsible for the full scope of their Ecommerce business globally - including online marketing, multi-channel retailing, fulfillment and technology developments.
Allegra Ziletti

Allegra Ziletti

CRM and Internet Manager

Parfums Christian Dior

 

Mitz Dhanji

Mitz Dhanji

Head of Ecommerce

Anya Hindmarch

Mitz is a confident e-commerce specialist, with a strong background in fashion retail online, who is creative, strategic and commercial about all things internet related. He has a real breadth and depth of experience in all online facets, believing that growth in internet technology allows retailers the opportunity to open their shop in people’s homes and offices
Kirsten Spence

Kirsten Spence

Digital Brand and Operations Manager

Jumeirah

 

Guy Hipwell

Guy Hipwell

Managing Director of Online

Liberty

When it comes to luxury etailing few have as much experience as Hipwell. Starting his retail career at Arcadia, he then spent over five years as director of home shopping at Harrods before moving onto Liberty, where he was managing director of online and director of supply chain until June this year.

Hipwell still works at Liberty on a consultancy basis and is continuing as an advisor as well as persuing new ventures both here and in Europe. He oversaw the re-launch of Liberty’s website, which is credited as one of the stronger in the luxury market and is a regular speaker at ecommerce events. Liberty was bought by Marco Capello in July in a £32m deal via BlueGem Capital. It is not yet known what its multichannel strategy will be but with Hipwell still involved it is likely to be an important growth channel. Luxury retail has still got some catching up to do in terms of online but with more and more brands coming round to the benefits of the channel, and with big budgets available, Hipwell is sure to be in demand.
Guy Hipwell

Shenan Reed

Managing Director & Founder

Morpheus Media

 

Guy Hipwell

Steve Donald

Head of Virtual Carrier Solution

Deutsche Telekom

Steve Donald works for Deutsche Telekom in Vienna. His responsibilities include innovation and business developments in the international carrier wholesale market. Presently, Steve is developing and bringing to market a web-based unified communications platform for SME, brands, and communities.
Before joining ICSS in Vienna, Steve was Vice President of DTAG ICSS in Toronto, where he established the ICSS Local Carrier Business Unit.
Steve has comprehensive international experience. He has worked in various positions in international business development and in the ICT industry in Europe, Asia and North America.

Guy Hipwell

Amanda Squires

Managing Director UK

Pod1

 

Ian_Jindal

Ian Jindal

Editor-in-Chief

Internet Retailing

Ian Jindal is a consultant, publisher and advisor, working in eCommerce and multichannel retail. Operating at Board level Ian's clients include House of Fraser, Austin Reed, Westfield, The British Council, CoutureLab.com and Above Magazine. Ian co-founded InternetRetailing, the magazine, portal and conference for Europe's etailers and multichannel retailers. Previously he was Group E-commerce Director for Littlewoods Shop Direct Group where he grew online revenues to 400m per annum. Before that Ian was Head of Online Operations at the BBC, establishing the team that built over 400 BBC websites. Ian founded the European eCommerce Forum (www.europeanecommerceforum.org) and authored the UK's first MSc in Internet Retailing (http://econsultancy.com/training/qualifications/retailing) (with Econsultancy.com). When not tending his olive tree Ian can be found at www.innoparticularorder.com.

 

speaker

Felicity Lewis

Executive Director Global Online and CRM

Jurlique

 

Christopher Lam

Director of Marketing

Innovative Skincare

Christopher Lam is a seasoned marketing expert in retail and global luxury brands. He has held various marketing/pr management and senior leadership positions at established brands including Giorgio Armani, Louis Vuitton, Equinox Fitness Clubs, Nissan North America and Starbucks Coffee Company.
For nearly a decade, Christopher has successfully managed and directed interactive agencies and internal teams to take brands to the next level through strategic brand marketing & digital media. Christopher was a pioneer in growing Starbucks Social Media efforts and was responsible for leading experiential brand events and national sampling programs for developed markets for the company.
As a member of the Luxury Marketing Council, Christopher has been a recent participant in the MediaPost Social Media Summit and has also recently consulted for various brandssuch as W Hotels, Michael Antonio & the Geffen Playhouse to further develop interactive media presence and success. Today, Christopher is the head of Marketing at INNOVATIVE SKINCARE, the luxury skincare purveyors of iSCLINICAL products. He has developed and is currently leading the company’s cutting edge digital media efforts including SEO, ERP Integration & Social Media.We are honored to have Mr. Lam share his ideas.

Jessica_Martino

Jessica Martino

Director, Marketing & Operations

NOWNESS.com, LVM Moet Hennessy Louis Voutton Group


Tamar Koifman

Tamar Koifman

Digital Marketing & E-Commerce Strategist

Tamar Koifman is a digital marketing and social media specialist in the fashion, beauty, and luxury industries. Her professional accomplishments include launching and managing e-commerce for an established L’Oréal brand, directing social media strategy globally for one of the largest Estée Lauder brands, and working as a consultant for CHANEL and Kiehl’s. She regularly shares her viewpoints on the fusion of digital marketing and fashion as a co-curator of Fashion’s Collective, a resource in digital marketing for fashion and luxury brands. When not busy writing articles for Fashion’s Collective, you are likely to find her sharing more succinct thoughts at @TamarStar.

Tamar recently relocated to Geneva, Switzerland from New York City and has joined the Digital Luxury Group (DLG) as a Senior Social Media Strategist.


Jose Neves

Jose Neves

CEO

farfetch.com


Anne-Sophie Nicou

Directrice Digital

Guerlain

Andy_Chen

Andy Chen

CEO

Preview Networks

Andy is responsible for leading and overseeing all aspects of Preview Networks’ company strategy, development and operations. LinkedIn Profile

Prior to joining Preview Networks, Andy was the Vice President for MTV Networks and Viacom Brand Solutions International, responsible for all digital sales, strategy and the creation of digital commercial ventures for the company in Europe. Before that, Andy spent many years with Aegis Media as the Global Director of Digital Strategy for Carat and Isobar Global Management in London and San Francisco.

A digital media veteran, Andy started his career during the dotcom 90s in San Francisco with Universal Music, Interscope Records, McCann-Erickson Worldwide, and Tonic360/J.Walter Thompson. Andy has a triple B.A. degree in Architecture, City Planning and Scandinavian Cultures from University of California, Berkeley in the US, and an MBA from Stockholm University, Sweden. He is an angel investor and advisor to various venture funded technology start-ups in Europe and US. Andy speaks English, Mandarin Chinese, and Swedish.


Vic Drabicky

Vic Drabicky

Managing Director

iProspect

I am a skilled marketing and management professional, focusing on digital marketing strategy and people/team development.

I manage $60+ million in digital marketing spend across paid search, SEO, display, social, mobile, and attribution for brands like Neiman Marcus, Bergdorf Goodman, Michael Kors, Burberry, Nike, and many others. I focus most of my efforts on developing complete digital marketing strategies, integrating all marketing channels to form one cohesive strategy.

In addition, I spend a great deal of my time working to develop team members, helping not only to build skilled marketers, but also to build true leaders in and out of the company. I truly believe in investing in people and helping them accomplish their personal and professional goals.

Hosein Moghaddas

Hosein Moghaddas

Managing Director, Sales & Marketing, GSI Commerce International

GSI Commerce

Hosein joined GSI Commerce in November 2007 and heads the Business Development and Marketing functions throughout GSI’s International regions. Hosein comes to GSI from competitor, ATG. Hosein culminated his almost 7 years with ATG as Vice President International and was responsible for deals with companies such as Spain’s El Corte Ingles, BMW, Vodafone and France Telecom. Before that, Hosein worked for a variety of eCommerce and Business Process Outsourcing organisations such as IBM, Comdisco & Perot Systems.

Theme2 Master Page Theme2 PageName:aboutourspeakers.aspx EventInfo Id = 112792 Content Id = 112830 Content Title = AboutOurSpeakers