October 28 - 30, 2013
The Wigwam, Litchfield Park, Phoenix, AZ

mCommerce

Mobile Marketing Applications


 

Click Here to Watch the Video Interview

In this exclusive video interview, Shari Rudolph, VP of E-Commerce apparel retailer Wet Seal, discusses how the company worked out a truly seamless integration of its mCommerce and social media strategies.

The company’s “Runway” app allows customers to enter Wet Seal stores, scan barcodes of merchandise and see outfits that have been styled with that item by others in the social community – the ultimate in social merchandising...leveraged by the mobile channel. This social experience can be taken inside brick and mortar stores so that the company can cross-sell into other categories.



The most significant advancement to marketing for eCommerce retailers lies with mobile devices. This has the potential for an entirely new target for marketing that surpasses all others. With the use of mobile devices with internet access on a round-the-clock basis, the world of mCommerce becomes a virtual endless opportunity for increased revenues.

Redesigning the marketing plan to include mobile marketing applications such as social media, applications for smart phones, ebooks and ezines is a reinvention of retail strategies to meet current advancements in ecommerce. The main strategy is to optimize several forms of mobile marketing applications so that they are networked to create an ecommerce marketing community exclusive to the particular product or service offering. This requires a design that will allow the needed overlapping from one application to the next virtually effortlessly.

The underlying secrets to mobile marketing applications are how well they relate to each other and how well they perform as a single source entity for the main objective. As an example, using social media as an outlet for introducing or announcing a commercial website should lead to the next step: marketing the product with visible enhancements over several types of mobile communication devices to best advantage. This helps cover all bases of marketing strategies.

Using a full-scale plan of saturation for eCommerce retailers means viewing the entire picture of mCommerce operatives as it specifically applies to retail goods. It's important to study the basic uses of mobile marketing applications to choose the most comprehensive and compatible methods for retail. A knowledge of end users also helps to target the most applicable markets. In other words, know your eshoppers as well as you do your products and services. This may seem complex given the volume of users of social media and mobile applications. Thus, it's important to identify user trends to have a more thorough knowledge of their eshopping habits.

Mobile shopping has significantly altered the shopping experience. The first signs of product or service recognition may occur in a single statement on social media that leads to a desire for more information. This is e-buzz that transcends to other forms of mobile marketing applications. It's also a good step toward a well-conceived strategy for retailers with savvy.

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