How Successful Are You In
Achieving Maximum Customer Profitability From Your
Multi-Channel Retail Financial Services Marketing Strategy?

Running for the 8th successful time, Net.Finance is the definitive conference for Senior Marketing and E-Commerce Executives from Financial Services Institutions looking to maximise customer profitability through an effective 'right-channel' strategy. If you’re a Marketing or E-Commerce executive involved with banking, insurance, lending, trading or other consumer financial services and products, you need to confirm your place at Net.Finance Europe 2004.

To register for Net.Finance 2004, click here
To view the conference agenda, click here
Don't miss the unique Customer Profitability Focus Day - click here for details.

Key Speakers

• Tim Pile, CEO, Sainsburys Bank
• Tim Sawyer, CEO, Cahoot Bank
• Clare Salmon, Managing Director, AA Financial Services
• Lawrence G Baxter, Executive Vice President E-commerce Officer, Wachovia
• Willem de Jager, VP Mobile Banking, Rabobank
• Sanjeeb Chaudhuri, Managing Director Retail Banking - GCB EMEA, Citigroup
• Simon Baines, Integrated CRM Director, Nationwide
• Andy Wiggins, Head of Product Management, HBOS
• Philippe Touati, Vice President European Operations, Capital One
• Young Sun Yun, SVP Retail Online Services Marketing, Wachovia
• Lawrence Micallef, Head of Strategic Planning, Bank of Valletta
• Martin Aylward, E-Business Consultant, More Than
• Alaric Churchill, Marketing & CRM Director, First Plus (Barclays)
• Jerome Delabriffe, E-Commerce Director, BNP Paribas

Key Topics

• Maximising customer profitability through an effective ‘right channel’ strategy
• Increasing customer retention and loyalty through improved cross-selling and up-selling
• Achieving demonstrable ROI from you marketing campaigns
• Differentiating your product and service offering in an increasingly rate-led market
• Shaping your e-commerce strategy to move away from a technology- centric to a customer-centric strategy for better customer management.