As the industry focuses on recovery and growth, how are you best optimizing your online and mobile channels to drive results in customer acquisition, retention, and engagement?

Join us at Net.Finance 2010 and meet thought leaders and innovative game-changers in the banking and financial services industry. While we continue to cover topics on the online space including analytics, search, web 2.0, and online customer experience, there is significant discussion around mobile banking and mobile payments. The online channel has always been a focal point of discussion at the NetFinance conferences with eMarketing and eCommerce executives benchmarking strategies and sharing best practices that you really won’t always hear about in any press release or news article. It's the intimate, open exchange that makes Net.Finance so different from other industry forums in the market today. What's more exciting is that as more job titles evolve in the banking and Financial Service industry to address the growth of the mobile space, expect to meet mCommerce and mBanking executives at Net.Finance offering to share new insights about why your bank should be mobile ready within the next decade! The 2010 Agenda is now complete, but below is a summary of the featured topics throughout the two days:

• Gain new insights and best practices on how you can improve the customer experience in your online and mobile channels
• Learn how you can better optimize the use of your marketing and eCommerce tools to understand, analyze, and respond to your customers’ needs and behavior
• Stay up-to-date with the developments in mobile banking and mobile money payments to address your customers’ need for mobility and accessibility
• Hear about innovative strategies in customer acquisition and loyalty as we gear up for recovery and growth
• Improve customer engagement and empowerment by developing better strategies in utilizing web 2.0 and social media