About Our Speakers

Duncan Brock, Customer Relationships Director, CIPS

As CIPS Customer Relationships Director, Duncan works with new and existing CIPS customers to help them develop and improve their procurement and supply chain capability. He has over 25 years procurement and consulting experience as a change driver working with senior executives and procurement leadership teams in the design and mobilisation of business-wide processes in category management and supplier relationship management. He has worked with Ford, Mars, Black & Decker, NTL, and R&SA, and has successfully implemented category management in a number of organisations. He has personally had direct line accountability for expenditure in excess of £2bn in production (direct) and indirect categories including professional services, IT and marketing. 

What do you foresee as being the key challenges for procurement professionals working in the financial services sector for the next 12 months?
• All FS companies are being challenged to reduce their cost base, and so there will continue to be a high focus on the need to deliver cost reductions. In some companies the targets being set are at a higher level than they’ve had to deliver in the past.
• Supplier management gets discussed in many FS companies but more needs to be done to really embed it as a way of working to maximise the value delivered by the major suppliers – particularly where there are outsourced services
• Engaging internally with stakeholders, particularly where there is a large central procurement team, is a key to success in FS. Stakeholders are becoming more demanding and procurement professionals need to continue to improve their stakeholder management and engagement skills.

How do you think the procurement profession will have to change within the next 12 months?
• See my last point above – improved stakeholder management and engagement
• Risk management and sustainability are on the strategic agendas of businesses – procurement needs to demonstrate that it is embracing these challenges as well as continuing to deliver the required cost reductions.

Daniel Cameron is currently Head of EMEA Procurement at Goldman Sachs. A chartered accountant by profession, operating in the procurement arena for the past 11 years. Daniel has worked in senior roles across a number of organisations such as Cable and Wireless and Royal Mail.

At Goldman Sachs Daniel leads the Procurement & Commercial Management team in the London office, with global responsibilities including the leadership of the Procurement shared services team in Bangalore.

Whilst at Royal Mail Dan was Director Performance and Transformation leading the transformation programme across Royal Mail Group Procurement supporting the delivery of £334m savings and promoting Royal Mail’s procurement function to one of the top performing procurement teams in Europe.

Alan McQuade currently heads the Europe, Middle East & Africa (EMEA) Global Supply Chain Management group. He leads a group responsible for supply chain management and vendor activity across the EMEA region, supporting vendor, sourcing and contractual activity across 23 EMEA countries. McQuade joined Bank of America in December 2005 and has since held a variety of positions in Global SCM, ranging from building the Europe Card Services SCM unit, running the APAC Supply Chain Group, leading the EMEA offshore activities to low cost service locations and running SCM activity for the bank’s Global Banking, Markets and Wealth Management divisions in EMEA. Prior to joining the Bank of America, McQuade held a variety of roles across sourcing, Purchase to Pay (P2P), supplier relationship management and outsourcing, in sectors ranging from manufacturing, government and consulting. McQuade holds an honor’s degree in mathematical sciences from the University of Strathclyde, a post-graduate degree in law from London Guildhall and is a member of the Chartered Institute of Purchasing & Supply (CIPS) in the UK. He is based in London. Prior to joining corporate life, McQuade enjoyed a brief career in professional football in Scotland, and still enjoys playing and coaching football in London in his spare time.

Key project(s) you are currently working on:
At Merrill Lynch, and across much of the financial sector, Vendor oversight across the lines of businesses and regions is receiving a much greater Regulatory focus than previous years. This is leading to a range of Internal programmes and related change activity to ensure the Regions and businesses have clearly evidenced controls, routines, oversight and understanding of their vendor and outsourced activity, and in terms of ensuring the correct escalation and committees are in place around such activity. The EMEA Supply Chain group are central to the implementation activity around this.

What you foresee being your key challenges for the next 12 months:
The lack of growth in the Eurozone, and the reducing revenues across wholesale and investment banking has created a more visible and significant pressure on expenses, across the Bank. This, combined with the increasing Regulatory focus around 3rd party activity is leading to an environment whereby the group have to come up with new and innovative ways to reduce our 3rd party cost base, whilst also ensuring a stronger control environment across all Regions.

How you are overcoming these challenges:
Rollout of enhanced vendor mgt routines, especially in our emerging markets environment, as well as close partnering with our business areas to manage down 3rd party reduction initiatives across a range of spend categories and business processes.

Thomas Argyrou
Executive Director, Morgan Stanley
Global Head of Non IT Sourcing

Thomas joined Morgan Stanley Firmwide Sourcing in 2001 to manage the EMEA Non IT Sourcing operation. His remit grew to include the Non IT sourcing teams in Hong Kong and Japan and has now been expanded to include the Non IT group globally.

As well as managing the global team Thomas is hands on managing key initiatives such as Supply Chain Finance and Pay To Terms projects (in partnership with AP), a strategic Sourcing programme leveraging third party consultants to drive global category specific initiatives to identify further saving opportunities and accelerate implementation, implementing an EMEA/Asia wide devolved Sourcing Process and web based Buying Channel as well as focusing on significantly reducing non influenced spend and contract risk exposure.

Prior to this Thomas worked for British Airways Procurement for over 10 years where he managed the Properties sourcing team including key projects at the time such as the new British Airways headquarters building ‘Waterside’ and a global lounges design and refurbishment programme, went on to manage the Corporate Services Sourcing team and spent his last two years in British Airways building and managing a Strategic Sourcing team of experts undertaking an Airline wide Strategic Sourcing Programme.
Thomas studied Business Finance & Procurement at London Metropolitan University and secured his CIPS qualification in Purchasing and Supply through British Airways with Reading University and more recently became a Fellow of the Chartered Institute of Purchasing and Supply.

Sven-Anders Stegare holds a position as Chief Procurement Officer at SEB since 2004. In that capacity he has lead a major global procurement transformation establishing procurement within SEB. The procurement team has step-by-step moving up the value chain by consistently delivering cost reductions and value supporting the SEB business.

His procurement background stems mainly from leading procurement manufacturing teams, outsourcing in multiple countries and implementation of retained global organisations and processes, major procurement transformations and sourcing projects. He has also been member of an executive management team start-up of a procurement company responsible for key accounts and procurement consulting.

His expertise focuses on procurement of indirect material and services in the finance industry and most recently how procurement could deliver value in the field of procurement services and TCO procurement transformation projects working as business partners.

Heinz Schaeffer was responsible for establishing the Procurement function when he joined AXA Germany in 2003. He was instrumental in defining the organisational structure, the key policies and in building the Procurement team. Today he actively contributes to international AXA Procurement activities and, since Summer 2007, is responsible for Procurement Germany, Switzerland, Hungary, Poland, Czech Republic, Slovakia, Romania, Ukraine as CPO NORCEE (Chief Procurement Officer Northern and Central Eastern Europe). Moreover, Heinz also lectures at a number of the German and Austrian Business Schools.

From 2001 to 2002 Heinz was General Manager of autinform ebc GmbH at Wiesbaden. He started his career at Alcatel, Stuttgart in 1987, where he held various positions, f. e. Head of Marketing Communication and Head of IS department.

Heinz was educated at University of Stuttgart where he studied Computer Science and Business Administration. He was awarded a PhD in Business Economics at the University of Hohenheim.

Richard has been with Aviva for almost 11 years and in that time has touched most indirect spend categories. He has been Head of Procurement for 6 years, and in that time has held that key leadership role for the following disciplines - Major Projects, Outsourcing, Procurement Strategy & Operations and most recently IT. He also had a seven month spell as Acting CPO in 2012.

Prior to Aviva, Richard worked in procurement at Westland Helicopters, where he began his career and where he qualified as a member of CIPS. He is particularly passionate about developing greater alignment between procurement and overall business strategy & performance.