ProcureCon Financial Services 2013

08.00 Registration / Breakfast Briefing Registration / Breakfast Briefing

08.45 Chairman’s Introduction Duncan Brock, Chairman, CIPS Chairman’s Introduction Duncan Brock Chairman, CIPS Duncan Brock, Customer Relationships Director, CIPSAs CIPS Customer Relationships Director, Duncan works with new and existing CIPS customers to help them develop and improve their procurement and supply chain capability. He has over 25 years procurement and consulting experience as a change driver working with senior executives and procurement leadership teams in the design and mobilisatio [read more]

09.00 Procurement at the cross roads: Reconciling the long term value creation goal with the need for short term cost reduction Mark Hannay, EMEA Head of Regional Sourcing, Credit Suisse How much money that can be saved slowly moved to procurement increasing value, innovation and reducing risk, but with budget pressures mounting is saving money once again becoming the driving focus? How far is sourcing being pushed back? Are setting up centre of excellences a sustainable solution? Should we realign people to focus on different things? Avoid innovation in competitive areas and focus on where you can really find value Curb spending with those that aren’t strategic suppliers Mark Hannay EMEA Head of Regional Sourcing, Credit Suisse

09.30 Driving more focus on vendors: are they high performing? If not then is change the answer? Roland Lingvide, Chief Procurement Officer, Swedbank Remodelling your team to improver delivery on analytics, market intelligence etc – using an aggregator to formulate strategy for marketplace Boosting team integration with vendor management process Ticking off smaller deliverables by improving reporting – to the team and business Roland Lingvide Chief Procurement Officer, Swedbank

10.00 Panel / Spotlight: Best practice procurement from the financial industry – what practical learnings can be implemented? Gareth Hughes, Head of Procurement, Legal & General Justin Pennington, Vice President, Strategic Cost & Demand Management, Deutsche Bank Sven-Anders Stegare, Chief Procurement Officer, SEB Managing your cost base with more rigour Driving cross-organisation alignment to better manage consumption, demand and fulfilment to reduce cost Examining historic buying behaviours Managing category behaviours and improving engagement with stakeholders Establishing governance Setting up financial reconciliation projects Gareth Hughes Head of Procurement, Legal & General Justin Pennington Vice President, Strategic Cost & Demand Management, Deutsche Bank Sven-Anders Stegare Chief Procurement Officer, SEB

10.40 Speed Networking Trade business cards and explain why you attend the event, then give your elevator speech, profile your peers, and work the connections you’ve made at the table until the moderator says it’s time to switch. Speed Networking is the best way to break the ice and make new contacts

11.00 Morning coffee break in the exhibition area A great opportunity to network with your peers, continue the panel debate in an informal environment, and speak with the suppliers that were hand-picked by you, the financial services market, as the most valuable and best-in-class providers

11.30 Case Study: Re-engineering procurement function by setting out due diligence in outsourcing best practices Margaret Gibson, Head of Group Procurement and Premises, Standard Life Set out the strategic vision, and ensure the business fully understands the role and focus of your procurement department by reinforcing the commercial expertise you can add value with: Hard negotiation development Strong stakeholder engagement / development skills Best in class procurement Avoid losing core focus of key skills, and look to utilise capabilities that: Improve coaching – gap partnership and development Boost spend management process Drive procurement approach How do we get the right people to the right place? Implementing more procurement graduate schemes, strong basic training, and CIPS qualifications Margaret Gibson Head of Group Procurement and Premises, Standard Life

12.00 Think Tank - Reserved for Efficio Think Tank - Reserved for Efficio

12.30 Lunch Lunch

13.45 Session - Reserved for Xchanging Session - Reserved for Xchanging

14.15 Successfully transitioning from a category-aligned to a business-aligned model Laura Faulkner, Head of Procurement: UK Retail, Wealth and Ulster Bank Divisions, Royal Bank of Scotland How do you change from being a hard-nosed negotiator to being a strategic partner for the business How can you leverage the benefits of this structure most effectively? Delivering bespoke solutions, and setting up relationships managers Developing value-add strategies with stakeholders that deliver: Slicker processes Ease of business transaction Improved efficiency Ensuring that your main focus areas carry equal weighting: delivery of benefits, revamping processes, lean, people, and risk / contract management Laura Faulkner Head of Procurement: UK Retail, Wealth and Ulster Bank Divisions, Royal Bank of Scotland Laura Faulkner, Head of Procurement (Retail, Wealth and Ulster), leading a team of 30 Purchasing Professionals to select, manage and develop the supply base to ensure that the current and future purchasing needs are delivered. The team is responsible for all areas of spend with a key focus on Marketing, Operations, Logistics, Retail Products, Professional Services and Resources. Laura has been wit [read more]

14.45 Roundtables Daniel Cameron, Executive Director, Corporate Services and Real Estate , Goldman Sachs International Alan McQuade, EMEA Supply Chain Management Executive, Bank of America Merrill Lynch Heinz Schaeffer, Chief Procurement Officer NORCEE, AXA Richard Denney, Head of Procurement, Aviva Karl McEneaney, Head of Procurement, Capital One 1). Before the investment – changing the mindset to allow greater focus on talent Implementing the steps to change – willingness first, investment second Understanding the responsibility of procurement in relation to the business - not a HR function Delivering constant investment and people assessment – twice a year is not enough Heinz Schaeffer, Chief Procurement Officer NORCEE, AXA 2). Aligning with the business to generate further procurement savings and a real reduction in operating costs Meeting organisational aspirations for radical and sustained reduction in operating costs Creating shared targets based on appropriately aligned accountabilities Ensuring business-wide alignment of objectives and visibility of plans Delivering real cost reduction straight to in to the business plan Aligning finite procurement resources to the points of greatest anticipated (or agreed) benefit, and staying aligned Richard Denney, Head of Procurement, Aviva 3). Sourcing, training and retaining the next generation of procurement professionals The big talent debate: How do we keep bringing external expertise in without losing current staff? Do we extend links? If so, how? Focus on how to deliver better people by retaining and developing capabilities Providing more tools and upskilling to staff Alan McQuade, SVP EMEA Supply Chain Management Executive, Bank of America Merrill Lynch 4). Easing the compliance burden to deliver better, improved customer care The compliance driven by law is getting higher and creating a high frequency of 3rd party challenges, and with data protection continually moving and the FSA reinventing itself: What direction will they take next? How do we get both 3rd and 4th party management right? Working with the right prime contractors to co-ordinate and unify standards more effectively Karl McEneaney, Head of Procurement, Capital One 5). How do we drive more commercial value in vendors? Daniel Cameron, EMEA Head of Procurement, Goldman Sachs Daniel Cameron Executive Director, Corporate Services and Real Estate , Goldman Sachs International Alan McQuade EMEA Supply Chain Management Executive, Bank of America Merrill Lynch Alan McQuade currently heads the Europe, Middle East & Africa (EMEA) Global Supply Chain Management group. He leads a group responsible for supply chain management and vendor activity across the EMEA region, supporting vendor, sourcing and contractual activity across 23 EMEA countries. McQuade joined Bank of America in December 2005 and has since held a variety of positions in Glob [read more] Heinz Schaeffer Chief Procurement Officer NORCEE, AXA Richard Denney Head of Procurement, Aviva Karl McEneaney Head of Procurement, Capital One

15.45 Afternoon coffee break in the exhibition area A great opportunity to continue your roundtable discussions on an even more informal basis, network with your peers, and speak with the suppliers that were hand-picked by you, the financial services market, as the most valuable and best-in-class providers

16.15 Roundtables continued Roundtables continued

17.15 Chairman’s Closing Summary Duncan Brock, Chairman, CIPS Chairman’s Closing Summary Duncan Brock Chairman, CIPS Duncan Brock, Customer Relationships Director, CIPSAs CIPS Customer Relationships Director, Duncan works with new and existing CIPS customers to help them develop and improve their procurement and supply chain capability. He has over 25 years procurement and consulting experience as a change driver working with senior executives and procurement leadership teams in the design and mobilisatio [read more]

17.30 Drinks Reception Drinks Reception