SUPPLIER MANAGEMENT SYMPOSIUM – July 14, 2008

10:00

Workshop A: Panel Session: Utilizing E-Procurement To Leverage Your Supplier’s Knowledge

Zoe Matsell
Head of Indirect Procurement
Wolseley UK
  Gerry Hodson
Director Enterprise Sourcing Operations
H&R Block
  Clarence Richard
Corporate MRO/Tooling Manager
Diversified Machine
Lisa Nicholas
Strategic Sourcing Manager
Safeco Insurance

Procurement executives have implemented E-Procurement systems and are now evaluating all they can do with real-time information they are receiving. There are still challenges in overcoming the next phases of implementation, which executives are sharing with suppliers to empower them in anticipation of any short-falls from the technology systems. Our executive panel highlights their lessons learned and best practices for effectively managing the following:

  • Creating a roadmap of key supplier initiatives and challenges
  • Utilizing the full functionality of the web for transaction processing, report viewing, and collaborative information sharing
  • Exploring strategies to leverage the knowledge and expertise of suppliers to the maximum extent possible
  • Identifying today’s key web tools to enable suppler self-service

1:00

Workshop B: Defining KPI’s And Adequately Measuring And Providing Supplier Feedback

Lalit Panda
VP Supply Chain Management
Harman International

From the earliest days of amplified sound to today’s highly sophisticated digital entertainment and information systems, Harman brands have set both the direction and the pace of innovation, delivering products with advanced functionality for venues that include the Royal Albert Hall, cars such as the Rolls-Royce, and even your desktop. However to maintain the quality of materials and suppliers that go into their products and their reputation, Harman must strictly monitor their supply chain performance. In this focused workshop Lalit highlights how Harman establishes key criteria for selecting a network of supplier partners including:

  • Identifying KPIs for monitoring and managing their performance on an ongoing basis
    • ensuring effective interworking between partners
  • Facilitating speed of delivery through effective information flow across your network of suppliers
  • Achieving breakthroughs in the total supply chain
  • Drawing up a robust contract to optimize lead and response times and ensure costeffective delivery

3:00

Workshop C: Responsible Procurement In A Global Market

Shondra Garrigus
Vice President Purchasing
TRI Trading

Overcoming cultural differences and successfully communicating your company’s needs to overseas suppliers is vital to achieving growth in nearly any business today. This is especially true in the chemical industry where less than diligent supplier vetting processes, can have deadly repercussions. While there are product and packaging standards as well as handling and shipping regulations domestically, those conventions and laws are often unheard of by suppliers in other areas of the world. Globalization increases the opportunities for buyers to source from an increasing number of countries. Using your purchasing power, you can set up criteria for your suppliers upstream in the supply chain. In this session Shondra highlights the following strategies to transform the way your buyers buy:

  • Developing a supply chain that meets "American" expectations in terms of:
    • Product Quality (impact of the "Melamine Effect" on sourcing practices)
  • Packaging/Labeling standards
  • Phytosanitary compliance
  • Container loading needs
  • Qualifying your suppliers
  • Educating your suppliers
  • Maintaining supplier relationships


 



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