Strategies To Remain Relevant In A Service Driven Economy

• The Service Lifecycle Management 2012 Conference Focused On:

• Analyzing ways to transform the service supply chain department and to create a realisable revenue stream from efficient, measurable cooperative service operations
• Re-thinking the product lifecycle strategy. Identifying congruencies throughout the lifecycle to save cost and time and installing operational excellence at every phase
• Overcoming global inventory, logistics and customer service challenges encountered through expanding customer bases and increased user expectation
• Maximising knowledge management whilst streamlining the service supply chain through balancing strategic restructure and outsourcing. How to overcome the hesitance to change management and encourage cross-functional interoperation for improved response time and customer satisfaction
• The Next Generation Service. Introducing and reviewing and the latest innovative technology, processes and partners to gain the next 1% profit and elevate brand reputation to the next level

About The Service Lifecycle Management Conference

Service Lifecycle Management (SLM) Europe is a 3-day conference focusing on all the developments and issues concerning challenges in global service logistics in the manufacturing industry. In a packed 3-day agenda, the SLM conference covers everything your service logistics team needs to know, including eService, sustainability, benchmarking criteria, maintaining customer loyalty, improving efficiencies and increasing profit margins in 2012.

Why Attend A WBR Conference?

The WBR live conferencing model will allow you to build your network of peers who have similar challenges and exchange knowledge and best practices for meeting those challenges. Each conference day includes high-level strategic briefings from agency and department leadership as well as operational-level case studies of programs and initiatives that have been successfully implemented in other Defense and Federal offices.