Wireless Workforce Online, the premier sourcing site for the wireless, mobile business, and sales force automation industries. Use our supplier directory, product showcase, and offline search service to expedite your discovery of new products and services. Our goal is to help buyers, like you, identify and select suppliers.

The Association for Services Management International is globally active in helping service professionals and service organizations deliver more value for their customers. AFSMI is internationally recognized for over 30 years of service knowledge and delivering research, as well as international conferences and events all focused on the services industry. Founded in 1975, AFSMI has thousands of members worldwide. AFSMI Chapter Netherlands is organizing several local events for the Dutch chapter members every year. Specific Service management issues are presented and discussed. Also this events are used for experience exchange and networking amongst the participants. www.afsmi.nl

The Journal of Service Management (JOSM) is a leading scholarly journal with a truly global and multidisciplinary perspective on service management. As economies across the world have become more service-oriented, studying and understanding all aspects of managing service become equally important. These new managerial challenges include traditional service organizations not only in hospitality and retail but also in information, engineering, health care, consulting, governmental, not-for-profits, and services in manufacturing companies. All require new knowledge, skills and abilities in the emerging science of service which can be found within the journal.

MyCustomer.com is the leading online community for CRM professionals in the UK, serving over 70,000 members with a wealth of breaking news, features, research and analysis, and forums; covering key topics including: Customer Intelligence; Customer communication; and Customer service and experience.

The Manufacturer has been going for over eleven years and is the resource of choice for senior management in manufacturing. The monthly magazine, e-newsletters and website carry breaking news, interviews of industry leaders and profiles on performing companies. The Manufacturer addresses the key areas in manufacturing such as Leadership & Strategy, Design & Innovation, People Skills & Productivity, IT, Supply & Logistics and Sustainability in the way manufacturers actually see it. With the latest stories, webcasts, white papers, reports, research and an archive of over 30,000 articles you can make www.themanufacturer.com your first port of call for your information requirements.

Downton-Noventum Service Management Consultants is 100% specialized in Strategic Service Management. We assist large and medium size businesses to strategically differentiate their service business and add more value for their customers. We help them to earn additional revenues and gain increased loyalty from their customers. We assist in developing a service strategy and transforming the business processes, people and information management to Best of Class performance in the service industry.

The AFSMI is the leading international association of services managers in the world. It has more than 1.500 members and is divided into more than 40 national and regional chapters.

The German Chapter is one of the biggest and most active ones with about 100 members. It cooperates closely with the other European chapters and offers many of advantages for its members, such as participation in service research projects as well as access to exclusive national and international service management know how and an international network of service managers .

Manufacturing & Logistics IT is the specialist B2B- IT solutions magazine covering all aspects of the end-to-end supply chain within a wide range of vertical markets.

Together with its market-leading news web-site www.logisticsit.com and weekly e-newsletter, the magazine informs on real live applications within collaborative supply chain environments. The editorial, contributed by leading vendors and research analysts provides an insight into how technological developments enable all kinds of businesses to operate effectively and efficiently.

Regular topics include Manufacturing Software, ERP, Advanced Planning and Scheduling, Demand Forecasting, Mobile Solutions, Warehouse Management, Supply Chain Management, Datacapture, Printing & Labelling and Transportation Solutions.

FREE subscription to the magazine or weekly e-newsletter can be made on-line: www.LogisticsIT.com

Contact: Dean Taylor
Tel: +44(0)1707-664200
dean@logisticsit.com

PC Pro www.pcpro.co.uk

PC Pro is the most influential IT brand in the UK. For over 15 years PC Pro has enabled millions of professional PC users to make the best possible IT decisions through a unique blend of definitive labs-based reviews, provocative and entertaining features and real-world advice from real world consultants.

Every month, PC Pro delivers more news, reviews and advice than any other PC magazine. PC Pro leads the way for exclusive reviews, ensuring readers are continually up-to-date with the latest products and technology trends.

www.pcpro.co.uk makes sure PC users get all the key IT news first.

IT PRO www.itpro.co.uk

IT PRO is fast becoming the essential place for all IT coverage in the UK, offering breaking IT news, along with blogs, comment and multimedia content.

IT PRO is more than just a web-based business IT publication. It provides real-world insight and advice to guide business and technology decision makers through the maze of information and communication technology investment.

With enterprise-level product reviews and business-driven technical insight, IT PRO brings users practical features, case studies, interviews and tutorials helping them make more informed business technology decisions. The twice-weekly newsletter contains relevant and topical information for everyone involved in IT - from small and mid-size businesses through to the largest of enterprises.

The Institute of Operations Management (IOM) is the principal UK professional society for operations management in manufacturing, service industries and the public sector. IOM has beoame a membership body within the Chartered Institute of Logistics and Transport in the UK – CILT (UK) – resulting in a number of exciting advances.

IOM membership gives you the tools you need to realise your ambitions and progress throughout your career by keeping you informed of the latest news and information as well as by providing unparalleled opportunities for Continuing Professional Development.

Let us help you achieve your career aspirations! Visit our website at www.iomnet.org.uk, or call Membership Services on 01536 740105 or email us at members@iomnet.org.uk.

CSM is the leading online magazine and community for customer service professionals. The CSM website is packed with customer service articles, skills and tips - all designed to help improve your customer service. Join for free and receive a valuable customer service newsletter each month - www.customerservicemanager.com