28 - 29 October, 2010
Radisson SAS Airport, Amsterdam
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About Our Sponsors

 

Servigistics is the leading Strategic Service Management (SSM) solution provider, enabling companies to transform their service business to access new sources of revenue, profits, competitive differentiation and customer loyalty. Comprised of software, services and domain expertise, Servigistics’ solutions focus on service commitments and enable the comprehensive management, scheduling and planning of service parts, technicians, and the pricing of related resources. Typically delivering ROI within nine months, Servigistics is the choice of leaders in industries such as high tech, aerospace, automotive, telecommunications, medical equipment, consumer durables and heavy industrial. Clients include: AGCO, Agfa, ATR, Avaya, BMW, Cargotec, Coca-Cola Enterprises, Daikin, Dell, Electrolux, EMC, Eurocopter, GE, IBM, Komatsu, Motorola, Rolls-Royce, Sun Microsystems, ThyssenKrupp Elevators, Toshiba Medical and Volvo.

    

Choice Logistics provides outsourced service parts logistics services to meet the unique challenges of mission-critical, global service organizations. More than 400 strategic stocking locations (SSLs) around the world provide 24/7 same-day solutions and strategic inventory management. Choice’s focused insight helps leading companies and provides them with a competitive advantage. Avaya, Cisco, Dell, EMC, Fujitsu, Hitachi Data Systems and others have selected Choice as their preferred global provider of outsourced logistics.

    

For more than ten years Panasonic has played a leading role in the fields of research, development, production and distribution of the rugged notebook. The brand "Toughbook" has become today synonymous of the high technological know‐how and the innovation.

The Toughbook concept is built for Mobility.

Our products are designed, developed and produced around 3 concepts: ruggedness, connectivity and autonomy (long battery life) in order to better serve the needs of all the mobile workforces.

All Toughbook models are made in Panasonic factories. We have even developed and produced our own special production lines. This way we make sure that our products meet the high standards that you as well as we expect.

That’s where all knowledge reports are gathered and learning’s are integrated into the production process.What does this mean for our customers: They always receive a product that is based on the latest in technology and innovation.

    

Motion Computing® is a leading provider of mobile computing and wireless communications solutions and services for mobile field service professionals. With Motion tablet PCs – powerful productivity tools used to access, enter and share information while in the field – mobile employees are significantly improving productivity through immediate access to real-time information no matter where work takes them. Using Motion’s durable, highly portable devices with key integrated features, organizations are reporting significantly improved productivity, enhanced customer satisfaction, reduced fuel costs and drive times, improved billing cycle times, and the elimination of paper-based forms. The Motion J3400 and F5 tablet PCs are complete solutions for mobile professionals. Ergonomic and lightweight, they feature durable designs to protect against environmental conditions and accidents, without the high price typically associated with fully rugged computers. Motion combines these products with a unique vertical market knowledge to deliver complete solutions for mobile professionals – platforms, peripherals, services and wireless. www.motioncomputing.com

    

Flash Global Logistics provides mission critical inventory management and supply chain solutions for its clients worldwide. Flash is headquartered in the U.S. and is incorporated in Germany and Brazil. The company’s global capabilities and infrastructure span approximately 700 Forward Stocking Locations, 14 multi-client distribution centers, five command centers and several regional offices. Services include rapid setup and deployment for the global movement of critical parts and products, including IOR/EOR, evaluation of in-country requirements, documentation streamlining, minimization of customs clearance times, VAT deferment management and bonded warranty warehouses. Flash clients include high tech, healthcare, telecommunications, semiconductor, computer data storage and networking industries requiring global part availability in 90 min / 2 and 4 hours with real-time information via FLASHTRAC©. Using real-time visibility, strategic inventory positioning, a configurable web-based IT solutions system, and local personnel with global business market expertise, Flash’s customized solutions improve customer satisfaction while minimizing expense. For more information, visit www.flashlogistics.com.

    

Baxter Planning Systems has pioneered the development of scalable Web-based solutions and managed services to meet the unique demands of after-market, service, repair, and spare parts industries. The Prophet by Baxter™ suite of integrated forecasting and planning applications enables Baxter’s clients to achieve industry-leading customer service levels while significantly increasing profitability.

As stated below, when you engage with Baxter, you acquire a true business partner:

"The relationship between Baxter and NetApp is more than just a business partnership. Baxter has integrated the very nature of our business into their product, and NetApp has molded our mission-critical support around Baxter's information and advice,” said Rusty Walther, senior vice president of Global Support for NetApp.

With Baxter Planning Systems you engage with an experienced service supply chain partner that is committed to your complete success. Visit us at www.bybaxter.com or contact us at +1 512 323 5959 to learn why in a little over one year 3Com Corporation, Atlas Air, Black & Decker, Carestream Health, NEC Computers, Radiant Systems and Riverbed Technology have all selected Baxter Planning Systems as their service part planning partner.

    

ClickSoftware is the leading provider of mobile workforce management and service optimisation solutions that create business value for service operations through higher levels of productivity, customer satisfaction and cost effectiveness.

We offer a full range of service management software for any size of service organization from 5 to 50,000, as well as a host of implementation, educational, and support services-all aimed at helping service organizations complete more calls per day, week, month, and year. Job completion is the lifeblood of any service organization, and ClickSoftware's technology and expertise are at the heart of the most successful service operations around the world.

With over 130 customers across a variety of industries and geographies, and strong partnerships with leading platform and system integration partners – ClickSoftware is uniquely positioned to deliver superb business performance to any organisation.

Current customers include BSkyB, Konica Minolta, Anglian Water, Environment Agency and Aviva to name a few.

For more information visit www.clicksoftware.com or call us on +44 (0) 1628 60 7000

    

TomTom WORK, the B2B division of TomTom NV the world's leading provider of navigation solutions and digital maps, offers telematics solutions for professional navigation and fleet management to companies with vehicle fleets of every size. TomTom WORK focuses on connected navigation: navigation and communication combined with services. Included in the TomTom WORK offering is TomTom WEBFLEET, a market-leading online fleet management, order tracking and reporting service accessible 24 hours a day from any Internet-enabled PC.

Connected Navigation by TomTom WORK
Mobile workforce management made easy.

Connected Navigation helps to improve the management and control of your vehicles and drivers, giving you easy two-way communication and navigation for your people on the road and easy vehicle location and management back in the office.

With Connected Navigation your business can:

  • Boost service
  • Increase profitability
  • Improve productivity
  • Reduce impact on the environment
  • Comply with legislation

How?

TomTom WORK has taken the best of what vehicle management had to offer; added TomTom’s award-winning, user-friendly navigation products; and developed a solution to meet the needs of cost-sensitive, customer focused businesses. The result? Connected Navigation. TomTom WORK offers the all-in-one business solution that keeps you connected to your people on the road.