Top 20 Reasons to Attend Strategic Service Management 2009

1. Over 100 of the Europe’s most senior service practitioners together in one room: this is where the future of after-sales is shaped

2. A must-attend conference: Strategic Service Management is fast-becoming the centre of the after-sales community

3. Exclusive keynote presentations giving you exclusive insight into how renowned global companies are leading the way in after-sales service

4. An unrivalled speaker faculty: no where else will you hear from so many experts from such diverse markets: from hi-tech to medical equipment manufacturers, heavy industry, telecoms and more

5. A guarantee that all our speakers are the experts on their field: learn from the very best

6. A conference programme written for the industry by the industry: you can be sure all your top challenges are covered

7. A one stop-shop: two days at Strategic Service Management will equip you with all the tools you need to transform your 2010 service strategy

8. A platform for high-level, frank discussion and debate between the industry’s most senior service practitioners

9. Closed forum round-table discussions where you can engage in stimulating debate over a glass of champagne

10. 3 dynamic panel discussions so that you can gain a multi-faceted perspective on the most challenging topics

11. Interactive sessions so that you can benchmark your after-sales strategy against the world’s biggest players

12. The place where you will learn about new and cost-effective technologies that can boost profitable service delivery

13. Exceptional networking opportunities throughout the conference programme

14. Huge discounts: the earlier you book the more you save

15. Real-life case studies of how strategic service management has impacted the bottom line

16. Opportunities throughout the conference to ask questions and ensure your specific challenges are addressed

17. Exceptional value for money – 2009 prices frozen

18. Amsterdam: an easily accessible, convenient location so that you minimise travel time and cost and maximise learning time

19. First-hand insight from the most successful solution providers into how current initiatives are being implemented

20. Clear, tangible ideas on how you can deliver optimum support, improve customer satisfaction and achieve your cost-cutting objectives