Sponsors
Servigistics is the leading provider of Strategic Service Management (SSM) solutions that enable companies to transform their service business operations and access
new sources of revenue, profits, competitive differentiation and customer loyalty.
Comprised of software, services and domain expertise, Servigistics’ solutions were uniquely developed to focus on service commitments and enable the comprehensive management, scheduling and planning of service parts, service technicians and the pricing of such related resources. Servigistics has a proven track record of delivering significant value to companies as diverse as AGCO, ATR, Avaya, Coca-Cola Enterprises, Eurocopter, General Electric, General Motors, Motorola, Rolls-Royce, Sun Microsystems, Toshiba Medical and Volvo.
Servigistics’ solutions have been deployed and proven globally by a highly reference-able client base of over 140 market-leading companies across industries such as high technology, aerospace, automotive, telecommunications, medical equipment, consumer durables, and heavy industrial.
To find out more about the value SSM could bring to your business, please contact Servigistics on +44 1454 419191 (telephone) or +44 1454 419399 (fax), via e-mail at inform@servigistics.com, or via the Web at www.servigistics.com.
Oracle is the world’s leading supplier of software for information management and the world’s second largest independent software company. Oracle technology can
be found in nearly every industry and in the data centres of 98 of the Fortune 100 companies. Oracle is the first software company to develop and deploy 100 percent
internet-enabled enterprise software across its entire product line: database, business applications, and application development and decision support tools.
The Oracle Service Optimization Suite (OSO) features a best-of-breed, modular, configurable design that allows you to choose the right components that meet your
unique business requirements. The highly configurable nature of OSO enables it to be deployed in a broad range of supply chain sectors such as Home Delivery, Field
Service and Facilities Management.
From capacity planning, through vehicle, technician and customer scheduling, to dispatch management and mobile operations, Oracle Service Optimization Suite can help you take your service delivery business to the next level of operational efficiency and customer satisfaction. For more information, visit: www.oracle.com/applications/scm/oracle-service-optimization-suite.html
Research In Motion Limited (RIM) is a leading designer, manufacturer and marketer of innovative wireless solutions for the worldwide mobile communications market.
Through the development of integrated hardware, software and services that support multiple wireless network standards, RIM provides platforms and solutions for
seamless access to time-sensitive information including email, phone, text messaging (SMS and MMS), Internet and intranet-based applications.
RIM technology also enables a broad array of third party developers and manufacturers to enhance their products and services with wireless connectivity to data. The award-winning products, services and embedded technologies offered by RIM are used by thousands of organisations around the world and include the BlackBerry® wireless platform, the BlackBerry Wireless Handheld, software development tools, radio-modems and other hardware and software.
Founded in 1984 and based in Waterloo, Ontario, RIM operates offices in North America, Europe and Asia-Pacific. RIM is listed on the Nasdaq Stock Market (Nasdaq: RIMM) and the Toronto Stock Exchange (TSX: RIM).
Zebra Technologies Corporation delivers innovative and reliable on-demand printing solutions for business improvement and security applications in 100 countries
around the world. More than 90 percent of Fortune 500 companies use Zebra®-brand printers. A broad range of customers in a variety of applications benefit from
Zebra-brand mobile thermal bar code, label and receipt printers, resulting in enhanced security, increased productivity, improved quality, lower costs, and enhanced
customer service.
Motorola’s Enterprise Mobility Business address the entire spectrum of enterprise mobility needs from the warehouse shop floor to the field technician, providing
workers with access to information out in the field, in the factory and throughout the supply chain. The end result is seamless information exchange across functions
that allow employees to make more informed decisions, be more productive and gain a competitive edge.
Motorola is a leader in Handheld devices, enterprise wireless infrastructure (WLAN), field network solutions, bar code scanning, radio frequency identification (RFID) solutions, TETRA network infrastructure and network design and management software, including security applications.
At SERVICEPower, our focus is on delivering best-in-class service operations to a wide variety of clients in multiple industries. Our solutions and services greatly improve productivity and eliminate waste within the service operation.
SERVICEPower delivers many benefits, including:
- Access to a global network of service technicians servicing products in many industries
- Increases field service productivity
- Reduces operating costs of service vehicles and service centres
- Improved visibility and management control of the field service operation
- Increase in first time “call completes” and reduction in “no access” visits
- The ability to confidently offer a much wider range of service levels
- Faster authorisation and approval for warranty repairs
- Ability to provide world class service systems capability to small service organisations
To help you decide whether our solutions and services are a good fit for your service organisation, we are running a series of Web Seminars on our core scheduling and mobile solutions. Register your interest by visiting our website today! www.servicepower.com
Baxter Planning Systems has pioneered the development of Web-based solutions and managed services to meet the unique demands of after-market, service, repair, and spare parts industries. The Prophet by Baxter™ suite of integrated forecasting and planning applications enables Baxter’s clients to achieve industry-leading customer service levels while significantly increasing profitability.
As stated below, when you engage with Baxter, you acquire a true business partner:
"The relationship between Baxter and NetApp is more than just a business partnership. Baxter has integrated the very nature of our business into their product, and NetApp has molded our mission-critical support around Baxter's information and advice,” said Rusty Walther, senior vice president of Global Support for NetApp.
With Baxter Planning Systems you engage with an experienced service supply chain partner that is committed to your complete success. Visit us at www.bybaxter.com or contact us at 1-512-323-5959 to learn why in a little over one year 3Com Corporation, Atlas Air, Black & Decker, Carestream Health, NEC Computers, Radiant Systems, Riverbed Technology and Soroc have all selected Baxter Planning Systems as their service part planning partner.


