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Digital Marketing and Customer experience is now the #1 business differentiator. Asia’s biggest companies are in a race against time (and each other) to surprise customers with delightful experiences at every touchpoint.

The Digital Marketing & CX Virtual Summit features a series of 30-minute online case studies, fire-side chats and panel discussions from Digital Marketing and CX leaders at some of APAC’s biggest companies. You’ll discover how to compel and inspire modern consumers.

Sign up for free to find out how you can:
  • Adapt your digital marketing & CX strategy to the Covid-19 landscape - get practical insights from the world’s leading brands
  • Accelerate your personalization and omnichannel maturity  - discover how the latest data and technology innovations are being leveraged
  • Benchmark against peers and have your pressing questions answered - hear from 15 leading digital marketing & CX speakers and take part in live polling and Q&A after each session

Our Speakers:

Get Inspired by Our Speakers

Digital Marketing & CX Asia Snapshot Agenda

 25th - 26th August | COVID-19: Time For A Strategic Reboot?   

  • How to deliver a single view of the customer and real-time data access to deliver a hyper-personalised experience
  • How to generate forward-looking insights that can be used to make operational, managerial and strategic decisions rather than just “rearview” descriptions of what happened
  • How to create meaningful customer experiences based on data
  • How to leverage loyalty, and deep customer insight, to succeed in turbulent times
  • How to quickly pivot and truly listen and understand to your customers evolving needs and expectations to serve them better during this challenging time 
  • How to use this moment to build deeper relationships with your customers across every channel and touchpoint
  • How to implement a fail-proof, profitable and customer first digital marketing strategy
  • How to design a personalised e-mail marketing strategy to grow your revenue and increase customer lifetime value

  • How to manage resources and communication needs at your contact centre during the crisis 

Leading Content. Zero Cost. Zero Travel.

No Cost to You

Every single session is totally free, no matter what. This is major value at ZERO cost.

Always Accessible Content

If you can't make all of the sessions, no biggie. Everyone registered gets a copy of the on-demand sessions.

No Out Of Office Necessary

Enjoy all the perks of a live event while saving travel budget and time out of the office.


Our Digital Marketing & CX Community Includes APAC’s Leading Brands:

What is a Virtual Event Anyway?
A virtual summit is an online event mirroring our in-person summits.  We’re bringing you exclusive 
knowledge from industry leaders all over the world at the touch of a button.

Digital Marketing & CX Asia Virtual Event

Hear from Digital Marketing & 
CX Innovators

Listen as leading brands share their strategies on surviving and thriving in crisis mode.

Get Solutions to Pressing
Problems

Behind great businesses are the solutions that drive them. Learn about how some of the most successful practitioners are addressing their challenges.

Digital Marketing & CX Asia Virtual Event

Get Insights Ahead of
the Event

This online free-to-attend digital summit is focused on the now and next in Digital Marketing & CX

In Partnership With:

Media Partners:

Let’s Connect & Create A Custom Experience

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Hi, I'm Dan, the Sponsorship Director for Digital Marketing & CX Asia Virtual Event. Reach out by clicking the button below and I’ll be in touch within 24 hours. Looking forward to connecting!

Frequently Asked Questions

How will I access the sessions?
You will attend the sessions, meet our partners, and gain access to valuable resources in our online conference center.

Do I need to download or install any software to be able to attend this event?
No. You do not need to download or install any software to participate in our conference. You only need to have access to the Internet.

Will the sessions be recorded?
Yes. The sessions will be recorded and available for free for a limited time but you must sign up in advance.