Headlining Text

Digital Marketing and Customer experience is now the #1 business differentiator. Asia’s biggest companies are in a race against time (and each other) to surprise customers with delightful experiences at every touchpoint.

The Digital Marketing & CX Virtual Summit features a series of 30-minute online case studies, fire-side chats and panel discussions from Digital Marketing and CX leaders at some of APAC’s biggest companies. You’ll discover how to compel and inspire modern consumers.

Sign up for free to find out how you can:
  • Adapt your digital marketing & CX strategy to the Covid-19 landscape - get practical insights from the world’s leading brands
  • Accelerate your personalization and omnichannel maturity  - discover how the latest data and technology innovations are being leveraged
  • Benchmark against peers and have your pressing questions answered - hear from 15 leading digital marketing & CX speakers and take part in live polling and Q&A after each session

Our Speakers:

Get Inspired by Our Speakers

Millie Gillon

Millie Gillon

MD & Global Head of CX

Standard Chartered Bank

Bianca Belnadia Lie

Bianca Belnadia Lie

Country Head Indonesia

Love, Bonito

Daniel Li

Daniel Li

Digital Marketing Director

Nu Skin

Anvesha Poswalia

Anvesha Poswalia

Digital Marketing Lead

L'Oreal Professionnel

Rana Saha

Rana Saha

Head of Digital & CRM

Grab

Asha Gourinath

Asha Gourinath

Lead Digital Marketing & CRM

Grab

Mayank Singh

Mayank Singh

Head Digital Marketing & Technology

Dominos

Alonzo Kaya

Alonzo Kaya

Director of Digital

Hyatt Hotels

Mark Khoo

Mark Khoo

Digital marketing & eCommerce Director

Resorts World Sentosa

Sandra De Zoysa

Sandra De Zoysa

Group Chief Customer Officer

Dialog Axiata PLC

Caren Cheng

Caren Cheng

Head of Customer & Fulfillment

DiGi Telecommunications

Dipu KV

Dipu KV

President - Operations Communities & CX

Bajaj Allianz

Narayan Keshavan

Narayan Keshavan

Head - Digital Analytics (Design Analytics)

Dell Technologies

Juliana Chu

Juliana Chu

Director of Digital & Analytics APAC

Kimberly Clark

Skye Nicholls

Skye Nicholls

GM, Operations & Transformation

Canon Australia

Kishore Modak

Kishore Modak

GM of Marketing APAC, Channel and Field

HP Enterprise

Luc Wong-Lun-Hing

Luc Wong-Lun-Hing

Head of eCommerce & CRM Singapore

FrieslandCampina

Jitin Sharma

Jitin Sharma

Global Digital Marketing Advisor

Shell

Chris Quinn

Chris Quinn

VP Marketing & Digital CX

Schneider Electric

Jane Christensen

Jane Christensen

Digital Innovation & PMO Leader, APAC Digital Operations

3M

Sandeep Sharma

Sandeep Sharma

Chief General Manager(Branding)

IndianOil

Heidi Bullock

Heidi Bullock

CMO

Tealium

Nicholas Kontopoulos

Nicholas Kontopoulos

Regional Head of Marketing, Asia Pacific

Adobe DX Commercial

Denis Zekic

Denis Zekic

Best Selling Author, Social Selling Consultant & Founder

Ceedoo.com

Digital Marketing & CX Asia Snapshot Agenda

DAY 1 – 24th August | Technology Evaluation Roundtables (Invite Only)

  • You will be split into groups of 8-10 evaluating each technology on virtual roundtables in 20-minute blocks
  • The half-day evaluation will run over Zoom that allows you to enjoy real-time technology demos and interactivity
  • Pose questions, voice your concerns and discuss your views with your peers to leave no stone unturned when evaluating these initiatives
This half-day is invitation only. If you are interested to attend, please 
email SgWBRinfo@wbresearch.com to register your interest

DAY 2 – 25th August | COVID-19: Time For A Strategic Reboot?  

  • How to deliver a single view of the customer and real-time data access to deliver a hyper-personalised experience
  • How to generate forward-looking insights that can be used to make operational, managerial and strategic decisions rather than just “rearview” descriptions of what happened
  • How to use this moment to build deeper relationships with your customers across every channel and touchpoint
  • How to implement a fail-proof, profitable and customer first digital marketing strategy
  • How to manage your audience data more carefully and give users more choice over what happens with their personal information

Leading Content. Zero Cost. Zero Travel.

No Cost to You

Every single session is totally free, no matter what. This is major value at ZERO cost.

Always Accessible Content

If you can't make all of the sessions, no biggie. Everyone registered gets a copy of the on-demand sessions.

No Out Of Office Necessary

Enjoy all the perks of a live event while saving travel budget and time out of the office.


Our Digital Marketing & CX Community Includes APAC’s Leading Brands:

What is a Virtual Event Anyway?
A virtual summit is an online event mirroring our in-person summits.  We’re bringing you exclusive 
knowledge from industry leaders all over the world at the touch of a button.

Digital Marketing & CX Asia Virtual Event

Hear from Digital Marketing & 
CX Innovators

Listen as leading brands share their strategies on surviving and thriving in crisis mode.

Get Solutions to Pressing
Problems

Behind great businesses are the solutions that drive them. Learn about how some of the most successful practitioners are addressing their challenges.

Digital Marketing & CX Asia Virtual Event

Get Insights Ahead of
the Event

This online free-to-attend digital summit is focused on the now and next in Digital Marketing & CX

In Partnership With:

Frequently Asked Questions

How will I access the sessions?
You will attend the sessions, meet our partners, and gain access to valuable resources in our online conference center.

Do I need to download or install any software to be able to attend this event?
No. You do not need to download or install any software to participate in our conference. You only need to have access to the Internet.

Will the sessions be recorded?
Yes. The sessions will be recorded and available for free for a limited time but you must sign up in advance.