The Event Destination For Digital Travel Leaders

Digital Travel, the leading conference for travel executives who are looking to re-imagine the customer journey has gone virtual. Join the top minds from hotels, OTAs, airlines, transportation companies, and everything in-between, to find out how the leading companies across the industry are adapting in response to the COVID-19 crisis.

Join us for a series of 30-minute online fireside chats, case studies and panel discussions with the world’s biggest and most innovative companies in travel. You’ll discover how to adapt digital engagement, brand and customer loyalty programs during the current COVID-19 crisis. You’ll get the tools you need to Win The Booking, every time.

Leading Content. Zero Cost. Zero Travel.

Hear Firsthand From Seasoned Innovators, At Zero Cost

Learn from multiple, live conversations so you gain unbiased perspectives on what's working right now, and will be in the future. Every single session is totally free. This is major value at zero cost.


Get Solutions To Your Most Pressing Problems, Always

Hear from your industry peers about their recent successes, as well as solution providers about the leading tools driving the industry forward. If you can't make all of the sessions, no biggie. Everyone registered gets a copy of the on-demand sessions.

Finally, An Interactive Virtual Event, With No OOO Needed

Use live chat and virtual Q&As to benchmark and connect with peers to beat challenges together. You can be an active participant - or just sit back and take notes - its up to you. Enjoy all the perks of a live event while saving travel budget and PTO days.

Featured Speakers

Troy O'Bryan

Troy O'Bryan

Senior Director, Growth Marketing

Expedia Group

Philippe Garnier

Philippe Garnier

Vice President, Distribution

Intercontinental Hotels Group

Amanda Johnson

Amanda Johnson

Director, Marketing Communications, Digital & Media

Herschend Family Entertainment Corporation

Kara Walsh

Kara Walsh

Head of Marketing, U.S.

Travelzoo

Ashish Arya

Ashish Arya

Global Head of Strategy & Marketing, Travel

Pinterest

Bill Karz

Bill Karz

Vice President, Digital Marketing

Los Angeles Tourism & Convention Board

Marina Shumaieva

Marina Shumaieva

President and CTO

CruiseBe, Inc.

Allison Lambroza

Allison Lambroza

Head of Sales – Travel & Growth

Tripadvisor

Debbie Johnsen

Debbie Johnsen

VP, Marketing

The Watergate Hotel

Mariana Fonseca Medina

Mariana Fonseca Medina

Director of Ancillary and Merchandising Strategy

American Airlines

Tedd Evers

Tedd Evers

Founder & CEO

TripTuner

Agenda

    September 15th

  • 12:00 pm - 12:05 pm

    12:00 pm - 12:05 pm

  • 12:05 pm - 12:45 pm

    12:05 pm - 12:45 pm

    Troy O'Bryan, Senior Director, Growth Marketing, Expedia Group
    Debbie Johnsen, VP, Marketing, The Watergate Hotel
    Allison Lambroza, Head of Sales – Travel & Growth, Tripadvisor
    Tedd Evers, Founder & CEO, TripTuner

    With so much uncertainty and anxiety for travelers right now, it’s more important than ever to be providing clear, honest and timely communication to your customers. During this panel, our industry experts will share first hand insights into how their organizations are adapting their marketing messages and channels to help travelers feel safe, confident and inspired once again to book.  

    • How are you marketing and communicating to your existing customers to make them feel more at ease? (cancellation policies, what to expect emails, mask policies, etc.)

    • What has been the biggest change in your messaging? 

    • What does the future of travel marketing look like?

    Learn more
  • 12:45 pm - 1:05 pm

    12:45 pm - 1:05 pm

    Mariana Fonseca Medina, Director of Ancillary and Merchandising Strategy, American Airlines

    Between macro-economic fears, the “that’s for the young folks” mentality, and the tremendous amount of decision making around technology investments, it’s no wonder that many companies have been slow to move or make sweeping changes. When it comes to digital strategy, moving your organization’s needle away from entrenched views has to be done in tandem, or at best, before, moving your sales needle. This session will delve into tactics that have and haven’t worked – and what you can do to be your own force for change at your company.

    Learn more
  • 1:05 pm - 1:20 pm

    1:05 pm - 1:20 pm

    Ashish Arya, Global Head of Strategy & Marketing, Travel, Pinterest

  • 1:20 pm - 1:40 pm

    1:20 pm - 1:40 pm

    Philippe Garnier, Vice President, Distribution, Intercontinental Hotels Group

  • 1:40 pm - 2:20 pm

    1:40 pm - 2:20 pm

    Marina Shumaieva, President and CTO, CruiseBe, Inc.
    Bill Karz, Vice President, Digital Marketing, Los Angeles Tourism & Convention Board
    Tedd Evers, Founder & CEO, TripTuner

    Now more than ever, users are turning to mobile and social content as an escape from today’s uncertain times. Even with the dramatic downturn the industry has faced, many millennials are still making plans to travel and they expect personal, seamless, connected experiences both online and offline and they engage with authentic and deeply personal stories.

    This session will address: 

    • Inspiring travel and connecting with guests in a mobile and social world during uncertain times

    • Optimizing UGC and influencer content to amplify your message 

    • Omni-channel content strategy to cut through the clutter 

    • Using digital to meet guests where they are

    Learn more
  • 2:20 pm - 2:40 pm

    2:20 pm - 2:40 pm

    Amanda Johnson, Director, Marketing Communications, Digital & Media, Herschend Family Entertainment Corporation

    Marketing Basics and Predictions To [Re]Connect in the COVID Age

    Amanda Johnson, Director, Marketing Communications, Digital & Media, Herschend Family Entertainment

    A global pandemic doesn’t have to suck the JOY out of marketing. Balancing operational and regulatory messaging with an inspiring invitation is a must. It’s a great opportunity to return to the basics, and digital marketing built upon strong data has never mattered more.

    Learn more
  • 2:40 pm - 3:00 pm

    2:40 pm - 3:00 pm

    Kara Walsh, Head of Marketing, U.S., Travelzoo

Bringing Together The Best In Travel

Running for 6 years, we’ve helped thousands of travel firms with connections, tips, strategies and benchmarks. You’re guaranteed to get the best ROI on your time spent.

THE BEST

“This was one of the best and most informative travel conferences that I have attended.”

Gene Sutch
Director of Revenue Strategy and Analysis
MWAA

RE-ENERGIZING

“I’m bringing tons of new ideas back to the office – thanks Digital Travel Summit for re-energizing my team!”

Diane Koczur
Digital Marketing Manager
Evans Hotels

TIMELY

“The conference was fantastic! We really enjoyed all of the content; the team does such an amazing job of providing relevant, interesting content.

Samantha Hunt
Senior Digital Marketing Manager
Collette

  The Digital Travel Audience
The Digital Travel community is filled with companies both big and small, who are looking to design world-class brands that deliver on customer expectations

Let’s Connect & Create A Custom Experience

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Hi, I'm Alex, the Sponsorship Director for Digital Travel Virtual Event. Reach out by clicking the button below and I’ll be in touch within 24 hours. Looking forward to connecting!

Frequently Asked Questions

How will I access the sessions?
You will attend the sessions, meet our partners, and gain access to valuable resources in our online conference center.

Do I need to download or install any software to be able to attend this event?
No. You do not need to download or install any software to participate in our conference. You only need to have access to the Internet.

Will the sessions be recorded?
Yes. The sessions will be recorded and available for free for a limited time but you must sign up in advance.