COVID-19 has turned retail upside down. Without benchmarking and finding out how your retail peers are adapting their online offering, and evaluating existing and new vendor relationships, you could be missing out on critical insights to keep your business afloat.

That’s why we’re bringing eTail Connect Asia/Australia to you this October. Join this exclusive invitation-only virtual event to find out how your eCommerce peers at leading retailers are adapting their responses and solutions in these unprecedented times.

Why Join?

Be part of a high-level invitation-only forum

Learn from and network with senior peers from leading retailers

Small-group, producer only, peer-to-peer interactive sessions

Benchmark against your peers and share COVID-19 lessons learnt

Connect with solution providers pre and post-event

Efficiently evaluate how innovative industry solutions could help your business thrive

Taking place under Chatham House Rules

Discuss your priorities in a secure and private forum

Our Community Includes APAC and ANZ’s Leading Brands:

eTail Connect Virtual Agenda At A Glance

Day 1 - Tuesday, 13th October 2020

  • How to engage with the new digital consumer to build lifelong brand love
  • How to turn inspiration to product discovery, and eventually to purchase
  • New realities – How to find opportunities in the pandemic and recession to outperform your competitors
  • Peer-to-peer benchmarking think-tank TOPIC 1 – How to assess the specific issues facing your customers to determine alternative ideas and strategies, leading to innovation
  • Peer-to-peer benchmarking think-tank TOPIC 2 – How to quickly evaluate, refine and optimise your tech stack to scale fast
  • How to quickly go from a technology newbie to pro to increase revenue and fast track growth in this ‘new normal’
  • How to use machine learning algorithms across your product page, cart page, and beyond
  • Peer-to-peer benchmarking think-tank TOPIC 3 - How to increase your site speed and capture your customers at their highest intent to purchase
  • How to measure the effectiveness of your marketing ad campaigns to grow your customer base year on year

Our Speakers:

Steffen Daleng

Steffen Daleng



Jheeva Subramanian

Jheeva Subramanian

Chief Financial Officer


Dr. Wolfgang Baier

Dr. Wolfgang Baier

Group CEO


Jo Bjordal

Jo Bjordal



Lyubomir Minkov

Lyubomir Minkov

VP, Digital Marketing


Benchmark with your peers on challenges and solutions following the COVID-19 crisis

An exclusive, invitation-only, online forum for top retailers

Become A Partner

Get your brand in front of an exclusive audience through a bespoke 1-1 meeting, keynote or boardroom package

The Virtual Gossip


"My biggest hesitation at this shows is being pitched constantly. This was the opposite. It was a conversation. One that honed in on my own individual challenges, and how to fix them."
Jonathan Gamble
Director, Brand Partnerships


"It was a really great conference. I found the average attendee was much more senior and therefore much more knowledgeable vs most other conferences, which in turn made for great networking and roundtables."

Aaron Zagha
Head of eCommerce, International Operations


"Hearing from such high level retailers has helped define the direction I should be taking in my business. It's nice to know other companies at my level have experience the same challenges i go through."
Mary Plemons
VP of Operations

Frequently Asked Questions

How will I access the sessions?
You will attend the sessions, meet our partners, and gain access to valuable resources in our online conference center.

Do I need to download or install any software to be able to attend this event?
No. You do not need to download or install any software to participate in our conference. You only need to have access to the Internet.

Will the sessions be recorded?
No, the sessions will not be available after they take place. Due to confidentiality rules, you have to be on the conference call to take part.