Covid-19 is posing unprecedented challenges for the retail industry. Without benchmarking and finding out what peers are doing you could be missing out on critical information to keep your business afloat and get prepared for the future. It’s forced you to totally re-prioritise your eCommerce, Digital Marketing and eDelivery activities. But how do you do that when everything changes daily?

That’s why eTail Asia/Australia has gone digital. Join this virtual event to find out how to prepare for the surge in online orders and pressures on your last mile during these unprecedented times.

Sign up for free to find out how you can:
    • Accelerate your digital transformation with proven strategies. Get practical insights from Asia’s and Australia’s leading retailers and their partners
    • Ready your eCommerce, Digital Marketing and eDelivery capabilities for COVID-19. Discover how the latest strategies, tools and technologies are being leveraged
    • Benchmark against peers and have your pressing questions answered. Hear from 40+ leading eTail speakers and take part in live polling and Q&A after each session

eTail Asia/Australia Snapshot Agenda

Pre-Day – 7th September | Technology Evaluation Roundtables (Invite Only)

  • You will be split into groups of 8-10 evaluating each technology on virtual roundtables in 20-minute blocks
  • The half-day evaluation will run over Zoom that allows you to enjoy real-time technology demos and interactivity
  • Pose questions, voice your concerns and discuss your views with your peers to leave no stone unturned when evaluating these initiatives
This half-day is invitation only. If you are interested to attend please email sgwbrinfo@wbresearch.com to register your interest


Day 1 – 8th September | Mastering eCommerce & Digital Marketing in the “New Normal”

    • How to pivot your business quickly to become even stronger vs. just keeping the lights on
    • How can adjust and adapt your ways of working, communicating with customers and building brand relationships to emerge stronger than your competition?
    • How can you meaningfully pivot with purpose to ensure that you not only survive, but build your reputations and grow loyalty over the long-term?
    • How can you create much more personal and “human” experiences across moments, channels, and buying stages?
    • How can you react to your customer’s last behaviour as well as predict their future actions to make smarter decisions?


DAY 2 – 9th September | Optimizing Marketing In A Time of Crisis

    • How to take an aggressively proactive approach to prepare your organization for disruption
    • How can you implement a fail-proof and profitable digital marketing strategy that aligns with your business goals amid the crisis?
    • How can you use digital and content marketing to connect and speak to your customer concerns in order to boost web traffic?
    • How can you measure the effectiveness of your marketing ad campaings to grow your customer base now and in the next coming months?
    • How can you roll out further web stores to new regions and markets to ensure revenue and to support existing or cut-off customers?
    • What are the 5 rules for building a great online community during the Covid-19 pandemic?


DAY 3 – 10th September | Putting The 'Customer' Into The Pivot

    • What can you do to adapt to your customers' shifting needs and expectations amid the ‘new normal’?
    • How can you instill eCommerce with personality and humanity to connect emotionally with your customers and provide invaluable support to secure long-term loyalty?
    • How can you overcome friction points and identify opportunitites to build deeper relationships with customers across all channels and boost long-term brand love?
    • How can you implement novel loyalty strategies focused more on service and empathy rather than just sales?
    • How can you quickly pivot to eCommerce, adapt your digital brand communications and ramp up your omni-channel capabilities to survive and thrive?


DAY 4 – 11th September | A Road Map For Post-COVID-19 Growth

    • How a focus on sustainability helped this Asian online fashion giant navigate Covid-19 and emerge stronger
    • How can you use digital capabilities to reboot your thinking and ways of working to increase operational efficiency and effectiveness?
    • How can you ensure your stores are highly tech-enabled, allowing your customers to shop in-store whilst at the same time leveraging the power and convenience of mobile?
    • How can you reinvent your physical and online store and supply chains to meet the rapidly changing consumer needs and expectation?

Our Speakers:

Gunjan Soni

Gunjan Soni

CEO

ZALORA Group

Richard Ruddy

Richard Ruddy

Chief Retail officer

Lazada

Antoine de Carbonnel

Antoine de Carbonnel

Chief Commercial Officer

GO-JEK

Reynold D'Silva

Reynold D'Silva

SVP & Head of Data Marketing Innovation

GO- JEK

Nissan Joseph

Nissan Joseph

CEO

MAP Active Philippines

Amit Dasgupta

Amit Dasgupta

VP, Brand & eCommerce, SEA

adidas

Abhishek Ganguly

Abhishek Ganguly

GM, India & SEA

Puma

Nils Swolkien

Nils Swolkien

Managing Director, Singapore

Decathlon

Ng Aik Phong

Ng Aik Phong

MD

Fave

Steffen Daleng

Steffen Daleng

CMO

Booktopia

Sharon Gai

Sharon Gai

Global Director Market Places

Alibaba Group

Pranay Mehra

Pranay Mehra

Vice President - Digital & eCommerce Asia Pacific

Shiseido Group

Pavel Dorosevich

Pavel Dorosevich

COO

KFC Central Asia

Harish Narayanan

Harish Narayanan

CMO

Myntra Jabong (Ex Google & P&G)

Srinivasan Rajamanickam

Srinivasan Rajamanickam

Senior Director, Omnichannel

Tapestry - COACH | Kate spade | STUART WEITZMAN

Arjun Sarwal

Arjun Sarwal

Head of Regional Performance SEA

TikTok

Kshira Saagar

Kshira Saagar

Director of Data Science & Analytics

Global Fashion Group & The Iconic

Mayank Singh

Mayank Singh

Head Digital Business, Marketing & Technology

Dominos

Angus McDonald

Angus McDonald

CEO

Barbeques Galore

Christian Skaar

Christian Skaar

Global eCommerce Director, Professional Products

L'Oréal

Pierre Everling

Pierre Everling

Chief Regional Officer, APAC

Vestiaire Collective

Sandradee Makejev

Sandradee Makejev

Founder & Director

St Frock

Li Zhiliang

Li Zhiliang

Associate Director, CRM

Zalora

Nakul Gaur

Nakul Gaur

Senior Global Leader, eCommerce

Unilever

John Batistich

John Batistich

Non-Executive Director

General Pants (CMO50)

Justus Wilde

Justus Wilde

CEO

TheMarket.NZ

Mark Gray

Mark Gray

Senior Manager Cross Border

TheMarket.NZ

Abhimanyu Shekhawat

Abhimanyu Shekhawat

Director Loyalty & Partnerships

Flipkart

Rohan Alcorn

Rohan Alcorn

Head of Digital Marketing

Total Tools

Kirat Khara

Kirat Khara

Head Of eCommerce

Lenovo

Christian Möhring

Christian Möhring

CEO

Helmade

Mohammed Abdul Aziz Ansari

Mohammed Abdul Aziz Ansari

Marketing & Ecommerce Lead SEA

Landmark Group

Brendan Gillen

Brendan Gillen

eCommerce Head

Superdry

Smriti Modi

Smriti Modi

Head of Marketing & eCommerce

Oribel

Alan Hellawell

Alan Hellawell

Partner

Alpha AWC Ventures

Shreyansh Modi

Shreyansh Modi

Head Of Affiliate Marketing

Flipkart

Roger Yuen

Roger Yuen

CEO & Founder

Clozette

Peter Knock

Peter Knock

Non-executive Director & Specialist Advisor

National Online Retailers Association (NORA) Mentor

Manik Godhwani

Manik Godhwani

General Manager, Digital

Marlin Brands

Jason Titman

Jason Titman

Director

integr8 Investment Group

Jamie Lee

Jamie Lee

Co-Founder

The Kind Friend

Mark Baartse

Mark Baartse

Consultant

MarkBaartse.com

Michael Ryan Chan

Michael Ryan Chan

Managing Partner

Evye LLP

Gary Brown

Gary Brown

Ex CEO

7eleven Malaysia

Leading Content. Zero Cost. Zero Travel.

Hear Firsthand From Seasoned Innovators, at Zero Cost

Listen to leading experts for an honest, unbiased view of what works now and where the future is headed. Every single session is totally free. This is major value at zero cost.


Get Solutions To Your Most Pressing Problems, Always

Hear from your industry peers about their recent successes, as well as solution providers about the leading tools driving the industry forward. If you can't make all of the sessions, no biggie. Everyone registered gets a copy of the on-demand sessions

Watch From Your Own Home, No OOO Needed

Since the event has multiple sessions, you select the material that makes the most sense for you.  Listen in during the live broadcast, or access the session on demand later—once you register, it’s up to you! Enjoy all the perks of a live event while saving travel budget and PTO days.


Our eTail Community Includes APAC and ANZ’s Leading Brands:

What is a Virtual Summit?

A virtual summit is an online event mirroring our in-person summits.
We’re bringing you exclusive knowledge from industry leaders all over the world at the touch of a button.

In Partnership With:

Frequently Asked Questions

How will I access the sessions?
You will attend the sessions, meet our partners, and gain access to valuable resources in our online conference center.

Do I need to download or install any software to be able to attend this event?
No. You do not need to download or install any software to participate in our conference. You only need to have access to the Internet.

Will the sessions be recorded?
Yes. The sessions will be recorded and available for free for a limited time but you must sign up in advance.