8:45 am - 8:50 am Welcome Remarks: Gabriela Garay, Content Director, eTail Connect WBR
8:50 am - 9:00 am Chairperson’s Opening Address:
CREATING A WOW ONLINE SHOPPING EXPERIENCE
9:00 am - 9:20 am KEYNOTE: Transforming your online shopping: How to leverage 3D visualisation and AR capabilities to provide a hyper personalised experience that boosts customer engagement and sales
ACCELERATING YOUR DIGITAL TRANSFORMATION
9:20 am - 10:10 am INTERACTIVE PANEL DISCUSSION: How can you create a winning digital roadmap that supports your business objectives whilst eliminating initiatives that do not add value?
10:10 am - 10:30 am GUEST SPEAKER: How the pandemic has re-shaped consumer behaviour now and for the future, and how can you capitalise on these trends?
10:30 am - 10:35 am 5 minutes transition
10:35 am - 10:55 am Private business meetings for you to benchmark solution providers
10:35 am - 10:55 am INTERACTIVE THINK-TANK: How to implement a successful post-purchase engagement strategy that encourages repeat business and referrals
10:55 am - 11:00 am 5 minutes transition
11:00 am - 11:30 am Private business meetings for you to benchmark solution providers
11:00 am - 11:30 am Coffee Break and Networking Time
11:30 am - 11:35 am 5 minutes transition
UNLOCKING THE POTENTIAL OF SOCIAL COMMERCE
12:15 pm - 12:35 pm CASE STUDY REVOLUTION: How to leverage data analytics capabilities to tailor your social marketing visuals and content for specific audience segments to drive engagement
12:35 pm - 1:15 pm OXFORD STYLE DEBATE: The pandemic has simply accelerated changes that were already in motion as appose to fundamentally changing the industry: Agree/ Disagree
Table 1: How to use innovative technologies to increase your speed of testing and enhance your business agility in a fast evolving e-commerce space Graham Smith, Head of Technology, Figleaves
Table 2: How can you gain critical customer insights to better understand their intent at every stage of the shopping journey and increase conversions rates? Matt Pollington, Director, Marketing Performance, MADE.COM NEW
Table 3: How to simplify complicated checkouts and reduce cart abandonment to enable your consumers to shop and pay more conveniently Reserved for Sponsor
3:05 pm - 3:35 pm Private business meetings for you to benchmark solution providers
3:05 pm - 3:35 pm INDUSTRY FOCUSED DISCUSSION: reserved for sponsor
3:35 pm - 3:40 pm 5 minutes transition
3:40 pm - 3:45 pm Chairman’s Closing Remarks
End of eTail Connect Autumn – See you soon!
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