Gladly is the only
platform making customer service radically personal by allowing companies to
communicate with their customers seamlessly across any channel. Gladly centers
customer service on the person, not a case or ticket number, giving the world’s
most innovative consumer companies like JetBlue, JOANN, and TUMI the ability to
develop lifelong relationships with their customers. Based in San Francisco,
Gladly was founded in 2014 and is privately backed by industry leaders
including Greylock, GGV Capital, NEA, Glynn Capital, FutureFund and JetBlue
Ventures.