Headlining Text

As Retail has come to realize, agility is key. With the continuation of Retail Reinvention, we use the August Virtual Event to assess "How we can maintain this pace at which we are running?" During this learning series, we discuss short-term and long-term goals for the “New Normal”. eTail will help you think about and hone on where to invest strategically. We will also touch on challenges we’ve experienced over the last few months, as cultural change and responsiveness has been top of mind.
With Retail Reinvention, one thing that does not change is the loyalty to the customer. During this time, not every customer will unfortunately be in the same place (physically, mentally, financially) as they were before. What is important to the customer right now is flexibility, and presenting a reflection of their values. Within Retail Organizations, as always, brands need to think about their customer first. Retailers must reinvent and reconnect with the customers in ways they haven’t before and remain transparent through those communications.

Leading Content. Zero Cost. Zero Travel.

Hear Firsthand From Seasoned Innovators, at Zero Cost

Listen to leading experts for an honest, unbiased view of what works now and where the future is headed. Every single session is totally free. This is major value at zero cost.


Get Solutions To Your Most Pressing Problems, Always

Hear from your industry peers about their recent successes, as well as solution providers about the leading tools driving the industry forward. If you can't make all of the sessions, no biggie. Everyone registered gets a copy of the on-demand sessions

Watch From Your Own Home, No OOO Needed

Since the event has multiple sessions, you select the material that makes the most sense for you.  Listen in during the live broadcast, or access the session on demand later—once you register, it’s up to you! Enjoy all the perks of a live event while saving travel budget and PTO days.


Our Speakers:

Sophia Tsao

Sophia Tsao

Chief Digital Officer

Fashionphile

Sue Cho

Sue Cho

Head of Lifecycle Marketing

Calm

Evan Beigel

Evan Beigel

Director, eCommerce

Guitar Center

2020 Agenda at a Glance

DAY ONE: Monday, August 31, 2020
Success In The Brave New Omni-Chanel World

12:00pm ET - Opening Remarks - Kristin Schoenstein, Portfolio Director, eTail
12:05pm ET  - Chairperson Opening Remarks
12:15pm ET - Keynote Presentation:  A Retail Reinvention Success Story: Reinvigorating Our Brand And Exceeding Customer Expectations  
12:35pm ET – Tech Provider Presentation
1:05pm ET - PANEL DISCUSSION: The New Inspirational Holistic Customer Experiences: Building Upon Virtual Communities
1:30pm ET - Tech Provider Presentation
2:00pm ET - Keynote Presentation: Merchandising Disrupted—How To Now Forecast Product Pushes Based On Customer Insights  
2:20pm ET - Tech Provider Presentation
2:50pm ET - Keynote Fireside Chat: Focusing On Transparency Through Your Brand Promise
3:10pm ET - Tech Provider Presentation
3:30pm ET - Chairperson Closing Remarks
12:00 - Opening Remarks - Kristin Schoenstein, Portfolio Director, eTail
12:05 - Chairperson Opening Remarks
12:15 - Keynote Presentation:  A Retail Reinvention Success Story: Reinvigorating Our Brand And Exceeding Customer Expectations   
12:35 – Tech Provider Presentation
1:05 - PANEL DISCUSSION: The New Inspirational Holistic Customer Experiences: Building Upon Virtual Communities
1:30 - Tech Provider Presentation
2:00 - Keynote Presentation: Merchandising Disrupted—How To Now Forecast Product Pushes Based On Customer Insights  
2:20 - Tech Provider Presentation
2:50 - Keynote Fireside Chat: Focusing On Transparency Through Your Brand Promise 
3:10 - Tech Provider Presentation
3:30 - Chairperson Closing Remarks 


DAY TWO: Tuesday, September 1, 2020
Realigning And Reinvigorated With Retail Reinvention

12:00pm ET – Opening Remarks - Megan Kessler, Portfolio Director, eTail
12:05pm ET - Chairperson Opening Remarks
12:15pm ET - Keynote Presentation: AR/VR: Using Immersive Media Strategies To Drive Sales
12:35pm ET - Tech Provider Presentation
1:05pm ET - PANEL DISCUSSION: Creating A Customer-Focused Retention Strategy
1:30pm ET - Tech Provider Presentation
1:50pm ET - Keynote Fireside Chat: Avoiding Falling To Discounting: Connecting With Customers In A Non Promotional Environment
2:05pm ET - Tech Provider Presentation
2:25pm ET - Keynote Presentation: Virtual Appointments And CX Appointments With FASHIONPHILE Sophia Tsao, CDO, FASHIONPHILE
2:45pm ET - Tech Provider Presentation
3:05pm ET - Chairperson Closing Remarks

In Partnership With:

Frequently Asked Questions

How will I access the sessions?
You will attend the sessions, meet our partners, and gain access to valuable resources in our online conference center.

Do I need to download or install any software to be able to attend this event?
No. You do not need to download or install any software to participate in our conference. You only need to have access to the Internet.

Will the sessions be recorded?
Yes. The sessions will be recorded and available for free for a limited time but you must sign up in advance.